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Entity Description: Link allows a user to track a hyper-link or track linked text in a PoliteMail tracked email message. Tracked links in an email will be saved to a Links repository in PoliteMail for future use. Links in the repository can be ed...
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Last Updated: 01/12/2023
in Managing Content Each Column has a Filter option in it’s pull-down menu in the header. You can Filter by name, value, date, region, etc. to display results that contain the searched value. You can search by multiple filters by clicking the Add button. Hitting ...
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To Options in PoliteMail Online When composing a message in PoliteMail Online and you click on the "To" field, a window appears with four icons across the top from which you can select your recipients. Address Book This option uses Gra...
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Last Updated: 08/22/2022
in Managing Lists If using Individual Measurement Mode, you can create follow-up mailing lists. Select the Results button for the email that you want to create a follow-up list for. Let’s say you want to send a follow-up email to the recipients who didn’t open t...
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Entity Description: Location is an entity used by PoliteMail to track a recipient’s geolocation. The results will be displayed in the Metrics section of PoliteMail. Properties Name Description Type Additional Information ID ...
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Campaign is a group of similar email messages that have been sent with the ability to track the cumulative results of all the emails sent over time. (e.g. Monthly Newsletters, Weekly sales incentives, Marketing questionnaires, etc…). Email messages ...
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Last Updated: 09/29/2023
in Troubleshooting Configuration To solve send-to permissions issues for both Mac and Windows users, you can set send-to permissions on Exchange. Users can still select the list in Outlook, but when they send, Exchange rejects it and bounces it back. PoliteMail bypasses that chec...
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Last Updated: 08/24/2022
in Upgrading When you schedule your upgrade, you will be receiving updated technical and implementation documentation. If you need this documentation sooner, please contact your Customer Success Manager.
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Last Updated: 02/10/2025
in Sending PoliteMail
Starting with version 5.2 of PoliteMail, you can view what other people are planning to send in the future with an Editorial Calendar! You will see an icon to switch to Calendar View when viewing the list of Scheduled Sends. This is a very vis...
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Last Updated: 08/02/2023
in Getting Started You can skip this step if your in-house technicians will take care of it, but you can optionally give PoliteMail access to the Azure resource group so that PoliteMail technicians can create the needed resources for deployment. Navigate to your n...