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Last Updated: 12/12/2022
in Managing Content Changing the Alignment of a Button Changing Button Alignment to the Right From Within a Template To change a button's alignment to the right that is in a Template or Template Section, click the in top left of the button to select the entire ...
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Last Updated: 08/22/2022
in Managing Lists If using Individual Measurement Mode, you can create follow-up mailing lists. Select the Results button for the email that you want to create a follow-up list for. Let’s say you want to send a follow-up email to the recipients who didn’t open t...
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Last Updated: 06/19/2024
in Troubleshooting Messages You may receive a warning if your messages are over 500KB in size. This is because larger messages can take a longer time to send and, in some cases, cause PoliteMail to bog down completely (especially if sending to many thousands of recipients). ...
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All PoliteMail products are subject to U.S. Export Control Regulations. Below is the list of Export Control Classification Numbers (ECCNs) for the current releases of PoliteMail Software products. Product: PoliteMail for Outlook, PoliteMail Server...
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Last Updated: 09/29/2023
in Managing Content Paragraphs Paragraphs are re-usable components or parts of an email message. In PoliteMail, Paragraphs can include text, links, and even images. By saving a Paragraph, you can easily pull them into new messages without having to retype the cont...
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Message Expiration is a great new feature of PoliteMail that allows you to set an expiration date on a message. Messages that are expired will show in an Inbox, but when viewed it will only display for a brief moment before an alternate message...
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Users will get a prompt when they attempt to send a tracked message to one or multiple distribution lists AND they don't have their EWS setting turned on in their client. If the user presses "no", they will receive another prompt for a Recipient C...
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Last Updated: 10/07/2022
in Upgrading Once your Admin requests an upgrade, a Customer Success Manager will reach out to you to schedule a scope call. During this scope call, we will discuss your upgrade options and how best to implement version 5.0. Once the upgrade begins, you can ex...
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A "large broadcast" is not defined by the number of recipients, but rather by the length of time it takes to complete, so what is considered a large broadcast may vary from account to account. When checked, you can use the drop-down to specify ho...
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Last Updated: 09/29/2023
in Troubleshooting Configuration To solve send-to permissions issues for both Mac and Windows users, you can set send-to permissions on Exchange. Users can still select the list in Outlook, but when they send, Exchange rejects it and bounces it back. PoliteMail bypasses that chec...