Applies To: ■ PoliteMail Desktop ■ PoliteMail Online □ PoliteMail M365
Version: ■ 4.9 ■ 5.0 ■ 5.1+
Yes, if you are using Individual or Anonymous Measurement Mode (not Aggregate Mode).
- Go to the metrics page of the email. On the bottom right hand-side of the metrics report, there is a field for "Likely Forward".
- Likely Forwarded counts are tracked messages which include at least 2 unique IP addresses and were opened by 3+ unique devices.
- If the message is only forwarded to one individual, it will not be counted.
Be warned! Forwarding a message from a Template will often change how it is rendered, regardless of what Builder/Editor was used or what platform the sender or receiver is on. This is not limited to PoliteMail; rather, forwarding a message often strips out some underlying code, or adds <br> tags were there were none.
