Can PoliteMail track people who have forwarded a message?

Applies To:  ■ PoliteMail Desktop    ■ PoliteMail Online   □ PoliteMail O365


Version:  4.9    5.0    5.1+


Yes, if you are using Individual or Anonymous Measurement Mode (not Aggregate Mode).

  • Go to the metrics page of the email. On the bottom right hand-side of the metrics report, there is a field for "Likely Forward".
  • Likely Forwarded counts are tracked messages which include at least 2 unique IP addresses and were opened by 3+ unique devices. 
  • If the message is only forwarded to one individual, it will not be counted.