New Articles

  1. Adding a Play button Overlay New

    You can add an overlay of a Play button to any image you have in the PoliteMail Builder.  This way, you create an image that is easy for users to recognize that clicking on it will play a video. From the PoliteMail Builder, select the image to ad...
  2. Stock images are not displaying in Beefree

    If you are using stock images in Beefree and they are not displaying, the most common culprit is a CSP (Content Security Protocol) or VPN block.  These protocols block certain URLs for security, and they will need to be whitelisted for them to dis...
  3. What edition of PoliteMail am I using?

    PoliteMail is available in three different editions, or interfaces:  Edition Description How to Tell if You're Using it PoliteMail for the Outlook Desktop  This is the original interface of PoliteMail, and is a...
  4. How do I log in or reset my password for Flight School? Updated

    Flight School is PoliteMail’s self-paced learning platform designed to help users master the basics before attending live workshops. Access is by invitation only, and includes courses to get you up and running with PoliteMail quickly and confidently.
  5. Known Issues with Beefree in PoliteMail

    Beefree integration with PoliteMail is one of the newest features with version 5.3, and while the experience is a very smooth one, there are some things at this early juncture that you should be aware of. Smart Attachments are not currently av...
  6. Is there a Quick Start Guide for using Beefree with PoliteMail?

  7. SVG files are not displaying when sending with Beefree

    Learn how to resolve the error you get when you include a svg image in your message with Beefree.
  8. How do I get started and log into PoliteMail?

  9. What is needed to set up Syncronym for online use?

    A description of the taLearn what internal resources and roles are needed to implement Syncronym effectively. This guide outlines the responsibilities of data, network, and server teams, and the key steps to configure SFTP file transfer and employee data synchronization.sks and resources needed to s
  10. Invitation from a shared calendar doesn't look like it sent

    Situation:  You send a calendar invite from a shared calendar to a PoliteMail list.  Although the invitation does appear in the recipient's inbox, it looks like a regular email message - there is no meeting information, and there are no Accep...