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About Syncronym
Employees change. Whether it’s their name, status, role, location, division, or something else, it means someone in IT has to process the change to update your distribution lists. This may not be a big deal for ...
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Group Policy Objects (GPOs) often apply a policy to Outlook throughout an organization to prevent web pages from being displayed within the Outlook client, to prevent bogus or unsecure links. A GPO can also disable the Home Page tab on an Ou...
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Installing the Desktop Client for All Users Download the PoliteMail Desktop client. They will find it at https://<hostname>/downloadpolitemail.html. Open a command prompt with Admin rights by right-clicking on the Command Prompt app...
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Created on: 05/31/2023
in Measuring Results
Segmentation Settings In Version 5 of PoliteMail, there are two settings which control the segmentation reports output: Segment Size (108) and Segment Limit (213). Segment Size s ets the minimum segment size for reporting. This can be...
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Created on: 05/05/2023
in Managing Lists
Syncing a PoliteMail Contact List with Azure AD Group Syncronym ® from PoliteMail is a service that connects your lists of current contacts, such as from a Human Resources Information System (HRIS) or Azure Active Directory (AAD), and synchron...
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Created on: 04/18/2023
in Troubleshooting Messages
When you use the sizing button to resize text in PoliteMail Online, the measurement shown is in pixels and not in points. There are 72 points in an inch, however 72 pixels may vary in size depending on the recipient's monitor resolution...
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Created on: 04/12/2023
in Measuring Results
Proxy Devices Background The way most messages are measured is through the use of a 1 pixel by 1 pixel transparent image, usually called an image beacon. This image can be measured so that the sender can determine if a message has been opene...
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Created on: 03/20/2023
in Managing Content
Special Characters to Avoid Some special characters should not be used because they are reserved for use in HTML and thus can cause errors. This is the case when creating Links, Images, and Smart Attachments, as the link to them will break. ...
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A "large broadcast" is not defined by the number of recipients, but rather by the length of time it takes to complete, so what is considered a large broadcast may vary from account to account. When checked, you can use the drop-dow...
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Created on: 02/23/2023
in Sending PoliteMail
Using Simpler / Friendlier Links in a Measured Message In Outlook for the desktop as well as O365, inserted links from OneDrive or SharePoint will automatically add the file type icon (e.g. Word, PowerPoint, Excel) and shorten the URL to the name...