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Created On: 09/01/2023
in Managing Content Adding Images with PoliteMail Online Using the Add Image Button If you have the URL of an image that is stored online, you can use the Add Image button to insert it into your message. Note that this can only be done with online files; ...
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Created On: 08/24/2023
in Measuring Results Metrics Report Exports When exporting a Metrics report to Excel, you may see more fields in the exported file that you expected. Some of these fields are deprecated, and some are used as the basis for other calculations and so do not display ...
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An ActiveX Control might be unsafe to interact with other parts of this page... If you encounter the following dialog box when using PoliteMail: This is usually an issue with your internet settings and what zone the PoliteMail server is assigne...
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Created On: 08/02/2023
in Getting Started You can skip this step if your in-house technicians will take care of it, but you can optionally give PoliteMail access to the Azure resource group so that PoliteMail technicians can create the needed resources for deployment. Navigate to your n...
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How to Fill Out a CSR Form for a Branded Hostname Access and download the CSR Form here ! Because PoliteMail deploys dedicated servers per account, you can be assigned your own subdomain (e.g. pm.yourcompany.com or analytics.yourcompany.com) to t...
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Created On: 06/28/2023
in Sending PoliteMail Send Status The Scheduled Sends window now displays icons that indicate the current status of each message. This replaces automated email notifications, which can be a distraction and are quickly outdated. Use Case: If a user needs...
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Created On: 06/21/2023
in Managing Lists Getting a Subscription URL to Share Getting a Subscription link allows you to send it to recipients in any message, even outside of PoliteMail or on messaging platforms such as Teams or Slack. Go to PoliteMail > Account ( Settings&nbs...
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Created On: 06/16/2023
in Troubleshooting Images Video Troubleshooting Due to restrictions with COM Add-ins with Outlook for the Windows desktop, it is recommended to embed video using PoliteMail Online for a better experience. If embedding video in a PoliteMail message from the desktop versio...
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Created On: 06/15/2023
in Managing Lists Allowing a User to Opt In While you can always add an opt-out footer to your messages and customize it so that users can opt in as well, users who have opted out already will not receive those messages. In addition, you may want to provid...