New Articles

  1. What edition of PoliteMail am I using? New

    PoliteMail is available in three different editions, or interfaces:  Edition Description How to Tell if You're Using it PoliteMail for the Outlook Desktop  This is the original interface of PoliteMail, and is a...
  2. How do I log in or reset my password for Flight School?

    Flight School is PoliteMail’s self-paced learning platform designed to help users master the basics before attending live workshops. Access is by invitation only, and includes courses to get you up and running with PoliteMail quickly and confidently.
  3. Known Issues with Beefree in PoliteMail

    Beefree integration with PoliteMail is one of the newest features with version 5.3, and while the experience is a very smooth one, there are some things at this early juncture that you should be aware of. Smart Attachments are not currently av...
  4. Is there a Quick Start Guide for using Beefree with PoliteMail?

  5. SVG files are not displaying when sending with Beefree

    Learn how to resolve the error you get when you include a svg image in your message with Beefree.
  6. How do I get started and log into PoliteMail?

  7. What is needed to set up Syncronym for online use?

    A description of the taLearn what internal resources and roles are needed to implement Syncronym effectively. This guide outlines the responsibilities of data, network, and server teams, and the key steps to configure SFTP file transfer and employee data synchronization.sks and resources needed to s
  8. Invitation from a shared calendar doesn't look like it sent

    Situation:  You send a calendar invite from a shared calendar to a PoliteMail list.  Although the invitation does appear in the recipient's inbox, it looks like a regular email message - there is no meeting information, and there are no Accep...
  9. How does the From address display when I send a message?

    Learn how your Entra ID and PoliteMail display names are used in email communications: Entra ID applies with Receive Connectors, internal messages, and no Mail Gateway; PoliteMail names are used otherwise. Easily update your PoliteMail display name via Mailing Lists > People in your settings.
  10. Some color shows in my message that didn't show in the preview

    If you see colors, such as what appear to be bars of color along the top or bottom of the message, check to see if there is a background color on a table.  It might be bleeding through and show in the email body background. ...