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Created On: 02/05/2025
in Measuring Results
There may be time when you wish to see the From metrics for a From address that you use and the metrics display will only show "Hidden" in each column. If you see this, it is because the metrics are hidden if the From address is also used by an...
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Created On: 01/23/2025
in Measuring Results
PoliteMail metrics are awesome and powerful, but if your reporting is typically in Excel or you use dashboards through PowerBI, wouldn't it be even better if metrics data could link with Excel or PowerBI in real time? The Advanced Analytics Das...
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Created On: 01/09/2025
in Sending PoliteMail
Copilot and PoliteMail FAQ Is Copilot available for all versions of Outlook? According to Microsoft , Copilot is available for the new Outlook for Windows, Outlook 365, and the classic Outlook for the Windows desktop. Copilot for the new O...
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SAML SSO with Entra ID
SAML SSO with Entra ID needs to be created from the Enterprise Applications interface. This is different from OpenID Connect, in which applications are created from App Registrations because they require AP...
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Created On: 12/17/2024
in Getting Started
PoliteMail Implementation Method Comparison
Simple Ideal for M365, Outlook desktop, and SaaS users in organizations from 500 to 20,000 employees.
Technical
Ideal for large enterprises sending high volume (>20...
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Created On: 12/17/2024
in Getting Started
PoliteMail Simple Implementation General information on installing and accessing PoliteMail can be found here . M365 Add-In Permissions For our simple implementation, a Technical Admin user (typically an M365 Admin) will create the PoliteMail...
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Installing PoliteMail There are two possible ways to log in to PoliteMail: 1) Password Authentication, or 2) Single Sign-On through an already established authentication protocol. Your IT department will choose the one that best fits your organ...
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Created On: 11/26/2024
in Sending PoliteMail
Starting with version 5.2 of PoliteMail, you can view what other people are planning to send in the future with an Editorial Calendar! You will see an icon to switch to Calendar View when viewing the list of Scheduled Sends. This is a very vis...
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Created On: 11/26/2024
in Sending PoliteMail
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The average delay load is 1 to 3 seconds for the PoliteMail COM add-in. In addition, PoliteMail is placed in the 'Always Enable' list to prevent it from getting disabled by an automatic process in Outlook.