System Settings

Easily install your PoliteMail license by saving the ".license" file, accessing PoliteMail Server Manager, importing the license, entering the provided password, and following prompt instructions for a smooth setup.

Learn how to find your PoliteMail version across Outlook Desktop, M365, and online platforms. Step-by-step instructions help you quickly locate version details and request support emails with configuration information.

Improve email tracking accuracy on iOS and macOS devices with O365 Measurement for PoliteMail. Learn how to overcome open rate inflation caused by Apple Mail Privacy Protection and configure non-image-based metrics for reliable, actionable insights.

Add content in PoliteMail by double-clicking the desired item in the Builder—this method works in PoliteMail 365 and all versions, ensuring your content appears exactly where your cursor is positioned in the compose window.

Manage Exchange Service accounts for PoliteMail Server efficiently: learn setup steps, permissions needed, security details, and troubleshooting tips for dynamic distribution list expansion.

Easily learn how to change your PoliteMail password with step-by-step instructions, including requirements for a strong new password and guidance for both password authentication and Single Sign-On users.

PoliteMail Server offers seamless integration with Exchange Server using SMTP Smarthost connections, enabling secure and efficient internal email delivery through customizable Exchange receive connectors.

Learn how to add the PoliteMail Server to your network’s trusted zones using Group Policy or Microsoft Intune, including step-by-step instructions for manual and company-wide setup to enhance email measurement and security.

Learn how to configure PoliteMail for external email sending, including guidance on Amazon SES setup, security considerations, and best practices for delivering measured messages to recipients outside your organization.

Set up your PoliteMail Server efficiently by running the prereq script: download, extract, and execute the script to install required features, verify system roles, connect your SQL instance, and send the output to your Implementation Specialist for licensing.

Set up a Safe Links exception in Microsoft Defender for M365 to ensure PoliteMail works correctly by creating a mail flow rule in the Exchange Admin Center, allowing messages from a specified IP to bypass Safe Links scanning.

Get guidance on how to access PoliteMail through Outlook, Microsoft 365, or online, with steps to identify the PoliteMail add-in and find the correct URL for your organization.