Creating Follow-Up Mailing Lists

Applies To:  ■ New PoliteMail     ■ Legacy PoliteMail

Version:  ■ 4.9+   ■ 5.0+

If using Individual Measurement Mode, you can create follow-up mailing lists. Select the Results button for the email that you want to create a follow-up list for.

Let’s say you want to send a follow-up email to the recipients who didn’t open the email.

1. Clicking anywhere on the 'Didn’t Open' metric will generate a list of recipients who didn't open the message.
2. Select all contacts by ticking the select all box in the top column.
3. Select Actions > New Message.

This will generate a new email message with the selected individuals in the To: field as a mailing list. You may now send a follow up message to those individuals who did not open your message.