To turn PoliteMail measurement (formerly called "tracking") on, create a new message.
Click the PoliteMail flag logo.
Select the measurement mode you would like to use.
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- How do I update to the latest version of PoliteMail?
- How do I turn PoliteMail Measurement on?
- Am I Logging On to PoliteMail with Single Sign-On or Password Authentication?
- How do I do a password reset for users?
- How do I send from a different email address?
- How do I resize images in Paint and Paint 3D?
- How do I transfer data to a new user without losing information?
- How do I turn Opt-Out on or off?
- How Do I Disable The PoliteMail Add-in?
- How do I uninstall PoliteMail?
- Which Versions of Outlook Does PoliteMail Support?
- PoliteMail Free Trial vs. PoliteMail Pilot Program
- Does PoliteMail Work With Microsoft 365 Hosted Exchange?
- Is PoliteMail Compatible With A Mac?
- Will PoliteMail Work in Citrix Environments?
- Is PoliteMail compliant with CASL?
- Where is PoliteMail located?
- How do I toggle from PoliteMail 365 to PoliteMail Online?
- What is the difference between a COM Add-In and an Outlook Add-In?
- Exactly what information is collected and stored by PoliteMail?
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- PoliteMail Server License Installation Guide
- Getting Online with PoliteMail
- Getting Started with PoliteMail for Outlook 365
- What version of PoliteMail do I have?
- How to Enable and Disable O365 Measurement
- Getting Started and Logging In with PoliteMail v.4.91+
- How to set-up an Exchange Service Account
- Getting Started and Logging In with PoliteMail Versions 4.7 - 4.9
- How Do I Reset My Password?
- How Do I Connect The PoliteMail Server To My Exchange Server?
- How To Add The PoliteMail Server To Your Trusted Zones
- Amazon SES for External Sending with PoliteMail
- How do I run the PoliteMail Prereq Script To Prepare For Installation
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- PoliteMail Best Practices
- Setting PoliteMail Preferences
- Setting up and Configuring the EWS Client
- How To Use List Expansion to Expand Distribution Lists
- Using Exchange Web Services (EWS) Cache for Fast Expand
- Create an Allowed List of Email Addresses
- Setting Up Monitoring Multiple Inboxes
- How to Use Send Progress Notifications to Get Updates On Large Sends
- Override Word Count
- Who is my Administrator?
- How to Create Personal Access Tokens
- What happens to Measurement if recipients are blocking images?
- Getting Started with PoliteMail365
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- Can I recall an email?
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- Using Personalization / Custom Fields in the Subject Line
- Adding Personalization to a Message
- Using the Open Visibility Feature
- Using the Social Advocacy Feature
- Recommended Subject Lines and Ai/B Test
- Checking Your Audience Size
- Using PreFlight Test Send
- How to Use Suppress Auto-Replies
- How to Use Direct Replies To
- How to Edit the Preheader Text in an Email Preview
- Scheduling Messages to Send at a Specific Date and Time
- Adding a Table to a New Email Message
- How To Use Appointment Measurement
- Adding Calendar Invites to a Tracked / Measured Message
- Sending From Another Email Address when Using Aggregate Measurement Mode
- Edit Preheader Text
- Integrate Web Analytics Tracking Tools with PoliteMail
- Stopping an Email Message in Progress
- Sending Outlook File Attachments
- How do I change, edit, disable, or delete a scheduled message?
- What do the different options mean when I click on To: in PoliteMail Online?
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- PoliteMail Message Settings in a New Email
- How Does Measurement (Tracking) Work?
- Understanding PoliteMail Measurement Modes
- How to Send PoliteMail with Aggregate Measurement Through the Outbox
- Remove Open Measurement (Tracking) For Sending Messages Via Text on a Mobile Device
- Enabling and Modifying Subscription Lists
- Changing the Logo on the Survey or Poll Page
- How to Use Message Tagging
- HTML Personalization Via Importing a Custom Field
- Archiving Messages
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- How to Use the PoliteMail Builder
- Best Practices for The PoliteMail Builder
- Deleting Older or Unused Templates
- What are the image sizes used in PoliteMail Templates?
- Creating a Video Thumbnail or Play Button Overlay
- Using Microsoft Outlook Templates
- Are there any PageWorthy sample templates?
- How To Use the Template Builder PoliteMail Versions 4.7 - 4.9
- How do I create a Template in PoliteMail?
- How do I add Content to a Template?
- How do I use Tags or Tag Groups in PoliteMail?
- How do I share a template with other users?
- How can I tell if an Item already has tags?
- How to Clear the Global Address List (GAL) Cache
- Web-Safe Fonts for PoliteMail
- How do I add a bookmark in an Outlook email?
- How do I prevent Outlook from automatically embedding images?
- PoliteMail Interactions
- How do I save a sent Message as a PDF?
- How can I remove Measurement for a specific link or smart attachment?
- Using the BCC Field in PoliteMail
- Can I send Adaptive / Actionable Cards in a message to a shared mailbox?
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- Account, From, Social Link, and Interactions Metrics
- Understanding Metrics
- Exporting Results/Metrics to Excel
- Comparison Metrics
- What is the Benchmark feature?
- Can I break my Metrics by segment / list?
- Using the HeatMap Feature
- Updating Metrics Reports
- A/B Testing
- Email Reach, Email Readership, and Email Engagement
- Measuring Results of Your Entire Account
- Edit Message Details
- How does PoliteMail calculate Reading Time and Grade Level in Metrics Reports?
- How are the different Read Rates on the Metrics Report calculated?
- Geographic Location Data
- How does Measurement work when sending an email to multiple time zones?
- On the metric Total Read Time by Hour of Day, which time zone is that in?
- How are Read Rate and Engaged Read Rate calculated?
- What is a skimmed email?
- What is considered an Ignored Email?
- How do I update or refresh a Metrics Report?
- What is a Page View?
- How can I compare metrics for two different metrics?
- Can PoliteMail track people who have forwarded a message?
- Can Read Time or Grade Level by adjusted?
- Is average read time calculated differently between mobile and desktop devices?
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- "Secured" vs "Shared" Content
- Editing Content (Templates, Brand Themes, Paragraphs, Images, Links, Smart Attachments
- How do I create a Brand Theme?
- How to Delete Content
- Adding Images to a Message
- Accepted file types for Images and Smart Attachments
- Creating, Saving and Reusing Links
- User Links vs Saved Links
- Adding, Editing, and Deleting Smart Attachments
- How do I add a Button to PoliteMail?
- Adding a Simple Survey or Poll
- How To Show, Hide, And Edit Columns in a Grid View
- Using PoliteMail Filters
- Using Paragraphs
- Adding an Animated GIF to PoliteMail
- Adding Video to a Message
- Social Link Measurement
- How do I make changes to a shared Brand Theme?
- How do I change the alignment of a button in PoliteMail?
- Why does a thumbs up or thumbs down rating open a web page?
- How do I view the results of a poll or survey?
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- Creating and Sending to PoliteMail Distribution Lists
- How do I narrow down the lists displayed on screen?
- Creating a Filtered List
- Exporting Mailing Lists
- Sharing Mailing Lists
- Deleting a List
- How to Add and Edit Custom Fields From Imported Lists
- Creating Follow-Up Mailing Lists
- Create a Subscription List with Opt-Out Options in PoliteMail 4.8-4.9
- How To Control Who Can Send to a Distribution Group
- List Operations
- Using Opt-In in PoliteMail 4.8
- Using Bulk Update to Change Multiple Fields in a List
- Creating Filtered Lists with Syncronym
- Adding to your Outlook Whitelist
- Using Opt-Out in PoliteMail 4.9
- How can I speed up sending to large lists with Aggregate Measurement? New
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- PoliteMail User Roles
- Creating the Admin User
- Changing User Roles
- Adding, Replacing, Migrating, and Deleting Users
- Creating Groups
- How do I send an email from a different or shared email address?
- Sharing PoliteMail Templates and Content with Groups or Unassigned
- How to Unlock Users
- Resetting Passwords
- How do I update my password?
- What does it mean if a User is marked Inactive?
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- PoliteMail API Entity Directory
- Download PoliteMail's Free API List Comparison Tool
- PoliteMail API
- Getting Connected to the PoliteMail API Section
- API / Business
- API/Contact
- API/Assign a Contact to a PoliteMail List
- API Entity Directory
- API / UserType
- API / UserProfile
- API / User
- API / TemplateTheme
- API / Template
- API / SurveyQuestion
- API / SurveyAnswer
- API / SurveyAllowedAnswer
- API / Survey
- API / Stage
- API / SocialMediaLink
- API / SocialMediaClick
- API / SmartAttachment
- API / SentMessage
- API / ScheduledSend
- API / Report
- API / Region
- API / Read
- API / Paragraph
- API / OptOut
- API / OptIn
- API / Message
- API / Location
- API / List
- API / Link
- API / Image
- API / GroupLabel
- API / Event
- API / Email
- API / DeviceCount
- API / Device
- API / CustomField
- API / ContactRead
- API / ContactClick
- API / Click
- API / Category
- API / Campaign
- Using the API with Message Tagging
- How can I connect PoliteMail data to PowerBI? New
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- Authentication with Okta and SAML2
- Authentication with SAML2 and Azure AD
- Manifest Installer Packaging
- PoliteMail Administrator Guides
- PoliteMail User Guides
- Syncronym Manual
- Quick Start Guide for PoliteMail Version 5
- What are the permissions needed for Microsoft Graph?
- Installing WebView2
- When configuring Microsoft Graph and SSO, do we need to enable public client flows?
- Where can I find the needed permissions for various list handling methods?
- Where can I find a list of PoliteMail features by version?
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- Using the InstallShield Wizard to Repair the PoliteMail Client
- Reverse Proxy Configuration for Mobile Data Collection – On Premise Server Implementations
- Errors When Adding Multiple Accounts
- Email Distribution Not Sending With A Hybrid Exchange On-Premise And Office 365 Implementation
- I am getting an invalid credential error, what do I do to fix this?
- Enabling Send HTML Only
- Configuring Internet Email Accounts (Gmail, Yahoo, Hotmail) in Outlook
- How to Set Your Send-To Permissions on Exchange and Office365
- I'm being prompted for a Sender ID. What is it, and how do I get one?
- How does PoliteMail work with security appliances like Mimecast or Proofpoint?
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- Not everyone on a distribution list received my message
- Import Contacts Field Empty When Importing Lists
- Empty List or Hidden Membership Warning
- Mailing List not listed in menu
- My Mailing List Name Won’t Validate in the To: Field
- XML Error with Exchange Distribution List over 10,000
- EWS Error when trying to send to Distribution Lists
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- My images show as the wrong size or are not lining up
- Images are not displaying on mobile devices. How do I prevent Outlook from automatically embedding them?
- Embedded Images for an Appointment/Meeting Do Not Work in Your Current Version of Outlook Error
- Images are not loading with Add Image
- Why are there extra image attachments after I send a message?
- My Images are not scaling within Templates
- Add Image Pull-Down Menu Not Showing Images
- Images Appearing With a Red X or an Error and Not Displaying
- Images are not displaying correctly on an iPhone
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- Message has disappeared or not sending
- PreFlight Test Send Not Going Out
- My Email is Taking Too Long to Send
- Campaigns Has No Sends Processed
- Can I “Spoof” From Addresses Using PoliteMail?
- I cannot insert custom fields into my messages.
- Horizontal line shows on some messages
- Templates Or Messages Not Holding Font Styling
- From Address Changes When Sending a Measured Email
- My message keeps going to the Drafts folder
- Bullet Lists are not Displaying Correctly
- I'm not receiving messages I send when using Aggregate Measurement
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- Writing Outlook Compatible HTML Code For Email Pages
- My Email is Stuck in the Outbox
- My PoliteMail Toolbar has disappeared from Outlook; how do I get it back?
- How to clear your Internet cache
- My Outlook keeps crashing and is saying it is due to a PoliteMail issue, how do I fix this?
- How To Repair Your Outlook Data File To Resolve Recurring Outlook Crashing, Hanging Or Stuck In Outbox Issues
- I am having display issues with my emails; how do I fix this?
- Experiencing “Slow Image Load Times”?
- PoliteMail Conflicts with other Outlook Add-ins
- Will PoliteMail work with my version of Outlook?
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- PoliteMail and Log4j Vulnerability Issue
- AngularJS v.1.7.9 Security Warning
- Windows Defender Users Get False Positive Trojan When Downloading The Client
- Exchange Journaling, E-discovery and Legal Holds
- Export Control Classification
- Data Security Notice: Meltdown and Spectre Remediation
- Compliance with EU Data Directive, Individual Privacy
- EU Data Directive, January 2012 Update
- PoliteMail Ideas Portal
- Contact PoliteMail Support
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