Applies To: ■ PoliteMail Online ■ PMUA ■ PoliteMail Desktop
Version: ■ 4.9 ■ 5.0 ■ 5.1+
PoliteMail offers a variety of both self-paced and live training sessions through our training portal, PoliteMail Academy (PMA), which can be accessed at https://learn.training.politemail.com.
Instructor-Led Training
Instructor-Led Training is offered on a regular monthly schedule, barring holidays, at 1pm Eastern US time. You can find a list of all courses by clicking on the Catalog in PMA. Select a date that works for you to enroll, and you can copy the login information to your calendar.
Courses offered are held on a regular schedule whenever possible, barring vacations or holidays:
| Course | Monthly Schedule |
|---|---|
PM 100: PoliteMail for Administrators | 1st Monday and 2nd Tuesday |
PM 101: PoliteMail Basics | 1st Tuesday |
PM 201: PMB for Desktop | 1st Wednesday |
PM 202: PMB for PMO | 2nd Wednesday |
PM 203: Using Beefree | 3rd Monday |
PM 301: Metrics | 3rd Thursday |
PM 302: Advanced Analytics Dashboard | Quarterly, last Monday |
Self-Paced Training
PoliteMail Academy also contains 6 different learning paths containing over 70 different self-paced training units! Each unit is designed to take no longer than 3-5 minutes each for quick learning, and you can skip to any unit you wish.
Administrator Functions
Course: Getting Started
Course: Organization
Course: Other Settings
PoliteMail Basics
Course: PoliteMail Overview
Course: Composing a Message
- To: Address Book & Lists
- From: From Addresses
- CC, BCC, and the Subject line
- Writing your Message
- Importing HTML
- Message Best Practices
Course: Sending a Message
Course: Settings & Other Options
PoliteMail Builder for Classic Outlook
PoliteMail Builder for PoliteMail Online / PMUA
Beefree
Course: Getting Started
Course: Creating a Template
Course: Customization
Course: Advanced Options
Metrics
Course: Overview
Course: Reading a Metrics Report
Course: Other Report Components