Reading Campaign Metrics
To open Campaign metrics, go to PoliteMail > Results > Campaigns. Double-click on the Campaign to open the metrics page.
- The Campaign metrics page is set up similarly to an individual message metrics page, but now you are looking at the overall metrics for all the messages in the Campaign.
- Please note that this is displayed as averages of all messages, and not a summary of each individual recipient’s behaviors.
- If you want to see all messages in that Campaign, click View Sent Messages. You can then click on any individual message in the Campaign to isolate those metrics.
Because Users cannot access another User's messages, the Campaign Report will only display results for the Messages sent by that User when they view it, even if multiple Users sent messages as part of the Campaign. Only Administrators or Managers in the same Region can view the Report with data from multiple Users.
