Editing Content (Templates, Brand Themes, Paragraphs, Images, Links, Smart Attachments

Applies To:    PoliteMail Desktop      PoliteMail Online     PoliteMail O365


Version:  4.9    5.0    5.1+


The Content Manager holds all of your saved content and can be accessed by going to POLITEMAIL in the Outlook Ribbon and then selecting Content. If you are using PoliteMail online, you will go to the Navigation Pane and then click the Content pull-down menu. 

Select the content item to view from the drop-down (Images, Links, etc.), and those items will appear in a list (called a data grid).  All content can be searched by using the Search field.  Click on the item to update (Version 4.9x: click the 'Edit' button next to the item you want to update).

To Do This...Do This.
Share content with other Users or GroupsClick on 'Set Sharing' under the Action button.
Make the content available only to specific Business or RegionClick on 'Set Business' or 'Set Region' under the Action button.
Edit a Link in an already-sent measured messageSelect the link by clicking on it (or click the 'Edit' button in version 4.9x). In the new window, update the URL and/or the Link Text. Click Save when done.
Edit a Smart AttachmentSelect the item by clicking on it (or click the 'Edit' button in version 4.9x).  In the new window, update the name and/or Security level.  Click Save when done.  Note that the new name will not apply to messages already sent.
Replace an Image in an already-sent measured messageSelect 'Images' under the 'Content' button.  Click on the image (or click the 'Edit' button in version 4.9x) to replace and click the 'Replace' button in the new window.  You will be asked to choose a new image to upload. Navigate to the new image and click Open. The old image is now replaced with the new one on all sent emails, whether they have been opened or not.

When you are finished editing, click Save.