Applies To: ■ PoliteMail Desktop □ PoliteMail Online ■ PoliteMail O365
Version: □ 4.94 □ 4.97 ■ 5.x
Because PoliteMail uses WebView2 for faster performance, clearing the cache in the new Outlook or Outlook for M365 is not as straightforward.
- From the new Outlook or Outlook for M365, compose a new, blank message first, and then click on the PoliteMail button for the PoliteMail panel to appear on the right side of your screen.
- Right-click anywhere in the blank space at the top of the PoliteMail panel and click on 'Inspect' in the pop-up menu that appears.
- A DevTools window will display. Click on the 'Application' button in the toolbar. A directory will display.
- Scroll to Storage > Local Storage. Right-click on the first link under Local Storage and select 'Clear'.
- Scoll to Cookies. Right-click on the first link under Cookies and select 'Clear'.
The cache should now be cleared!