Release Notes

Release: 5.20.4606.6060   Fixes prior to this build are listed at towards bottom of this article.

Updates With This Release

New Features

• Calendar View for Scheduled Sends. With version 5.2, PoliteMail introduces a Calendar View for better scheduling visibility. Users can view and manage scheduled sends in monthly, weekly, daily, or agenda formats. This feature allows teams to "pencil in" time slots for future messages, enhancing coordination and planning. Events are color-coded: gray for penciled-in slots and blue for confirmed scheduled sends. Users can edit time slots, move send times, and add notes.
• Send via Graph Service.  PoliteMail now supports sending messages via the Microsoft Graph, bypassing traditional security appliances and streamlining setup by removing the need for GPOs. This method allows users with Entra ID to send up to 10,000 messages daily, with the option to increase limits by utilizing shared mailboxes.

General Fixes

No general fixes have been incorporated into the latest version release.

Enhancements

• By default, the new PoliteMail Builder as well as the enhanced Filtered Lists feature are now on by default.
• You'll notice a new 'Save As' button in addition to the 'Save' button for Drafts and Templates, allowing you to save what you're working on under a different name.
• We've expanded OAuth and OpenID Connect (OIDC), boosting security and integration.
• Enhanced session timeout handling to ensure seamless re-authentication.
• ONLINE The font size and name now appear in the toolbar.
• Message expiration!  You can now set an expiration date on a message.
• Email auto-save!  Messages will be automatically saved as a Draft at a time interval specified by your System Administrator in the settings.  The default is five minutes.
• Enhanced from management!  You can now manage all your From permissions in a more powerful and intuitive way.
• The new Subject Suggester replaces A/B testing with greater speed and more AI-enhanced results.
• The PoliteMail Builder now lets you save Template Sections to more easily save your progress!
• DESKTOP ONLINE M365 Fixed an issue where Personalization would not work if the user alters the formatting.
• DESKTOP ONLINE M365 General consistency improvements have been made in all reports and graphs (alignment, size, etc.)
• DESKTOP ONLINE 'Keep me signed in' functionality has been added to the login page and via the API to avoid timeouts.
• ONLINE The font size will now display in points when clicking the font size button.
• ONLINE Fixed an issue where newly added Businesses/Regions were not appearing unless the user signs out and back in again.

General Fixes

• Fixed an issue where changing the 'ValidateFrom' SysAdmin setting resulted in the inability to manage From permissions.
• Updated the interface so that From Permissions can be added or removed when the From Verification setting is set to ‘Managed’.
• Removed old references to jQuery, resulting in possible penetration test failure.
• DESKTOP ONLINE M365 Fixed an issue where deleting Preflight messages was causing a SQL deadlock with the archive service.
• DESKTOP Fixed an issue where some configurations could not be re-authenticated when the session expires.
• DESKTOP Fixed an issue where some configurations could not be re-authenticated when the session expires.

Message Sending

• DESKTOP ONLINE M365 Fixed an issue where modified Business/Region names were not appear in the PoliteMail Builder.
  
• DESKTOP ONLINE M365 Resolved an issue where dynamic distribution lists (or nested lists) with more than 25,000 members would not expand.
• DESKTOP ONLINE M365 Fixed an issue where image thumbnails showed as unavailable.
• DESKTOP ONLINE  M365 Fixed an issue where a user could send from an inactive From address.
• DESKTOP ONLINE Fixed an issue where editing a Scheduled Send caused Images not to display.
• DESKTOP Fixed an issue where the received message only had part of the content when using a Template.
• ONLINE M365 Fixed an issue when sending on a Mac where images sent without alternative text required a horizontal scroll in preview mode.
• ONLINE Fixed an issue where styles ceased to work on Templates with a large GIF banner.
  
• ONLINE Fixed an issue where the font could not be modified for Feedback questions or text.
• ONLINE Fixed an issue where Preflight Test Sends were sometimes unable to be sent.
• ONLINE Fixed an issue where sending a Draft prompted the user to enter a valid person in the From field.
• ONLINE  Fixed an issue where Images were being converted to Base64.
• ONLINE Fixed an issue where having multiple allowed From domains prevented messages from being sent.
• ONLINE Fixed an issue where distribution lists were being added to the 'To' field instead of the individual address when using a Preflight Test Send.
• ONLINE Fixed an issue where the 'To' and 'cc' fields could not be edited.
• ONLINE Fixed an issue where the new PoliteMail Builder was not retaining the name of saved Drafts.
• ONLINE Fixed an issue where triple-clicking to select a line of text would also select the closing html tag and potentially skew formatting.
• ONLINE Fixed an issue where the Subject Suggester was not in the correct location when using Mac OS and Safari.
• ONLINE Fixed an issue where an error occurred when attempting to edit an Image link.
• ONLINE Fixed an issue where the setting for the location of the toolbar did not function.
• M365 Fixed an issue where Drafts were not retaining recipients in the proper fields when loaded.
• M365 Fixed an issue where adding Smart Attachments would automatically mark it as Shared.
• M365 Corrected a list expansion error when sending to PoliteMail Lists with an Expansion Mode selected.
• M365 Fixed an issue where users could not log into PoliteMail for M365 using password authentication.
• M365 Fixed an issue where the Cancel button was not present when sending a Message.
• M365 Fixed an issue where subject recommendations would not display when using Ai/B testing.

PoliteMail Builder

• DESKTOP ONLINE M365 Fixed an issue where Personalization within Template pieces did not convert properly from PoliteMail for Outlook to PoliteMail Online or PoliteMail 365.
• DESKTOP ONLINE M365 Fixed an issue where the same button could not be added more than once to a message.
• DESKTOP ONLINE M365 Fixed an issue where a new image that was added from the Builder did not retain the Business or Region of the user.
• DESKTOP ONLINE M365 Fixed an issue where Templates were not being fully deleted, which could cause performance issues over time.
• DESKTOP M365 Fixed an issue where buttons would display as black when a default Brand Theme has not been set.
• ONLINE Fixed an issue where new Images added from the Builder were throwing an error and/or not being added.
• ONLINE Fixed an issue where creating a new Template from an existing one showed the incorrect Business/Region of the user.
• ONLINE Fixed an issue where Images were not displaying if 'Embed Images' was set to FALSE.
• ONLINE Fixed an issue where the old version of the Builder was showing 'No Content' for Templates.
• ONLINE Fixed an issue where new Templates were not able to be saved to Folders.
• ONLINE Fixed an issue where Drafts created in the old Builder did not display a name when accessed via the new Builder.
• ONLINE Fixed an issue where new Brand Themes were automatically assigned to All Users and the Business/Region was set to Unassigned.
• ONLINE Fixed an issue where formatting and spacing is inconsistent when content is pasted.
• M365 Fixed an issue where getting the Recipient Count was not working with PoliteMail lists.

Metrics

• DESKTOP ONLINE M365 Fixed an issue where attempting to delete a message from a Campaign report would delete the entire report.
• DESKTOP ONLINE M365 Fixed an issue where exported reports displayed some data in a date format instead of numbers.
• DESKTOP ONLINE M365 Fixed an issue where drilldown reports did not contain Custom fields.
• DESKTOP ONLINE M365 Fixed an issue where the URL field was not being included in search results.
• DESKTOP ONLINE M365 Fixed a display issue when viewing the Heatmap.
• DESKTOP ONLINE M365 Improved the readability of the chart displaying Read Time by Hour of Day.
• DESKTOP ONLINE M365 Corrected various rounding inconsistencies.
• DESKTOP ONLINE Fixed an issue where metrics reports exported to Excel were corrupted if exporting more than 380 messages.
• DESKTOP ONLINE Fixed an issue where Export All did not work with CSV or Excel formats.
• DESKTOP ONLINE Fixed an issue where the incorrect benchmark values were displaying when comparing to the PoliteMail average.
• DESKTOP ONLINE Fixed an issue where the 'Didn't Open' metric did not populate working hours, start hour, and end hour.
• ONLINE Fixed an issue where only a portion of a Template would display when exported as a PDF.
• M365 Fixed an issue where the Heatmap was not loading.
• M365 Fixed a display issue when viewing the Heatmap.
• M365 Fixed an issue where survey results were not showing in the Metrics when the message is sent from M365.