Applies To: ■ New PoliteMail ■ Legacy PoliteMail
Version: ■ 4.9+ ■ 5.0+
Please note that only Admins can perform this function, and only if SSO is NOT enabled. If SSO is enabled, all user roles are pulled from the source; changes to users must be made at the source level (Entra ID, etc).
If you want to change a user's role (Administrator, Manager, User) go to POLITEMAIL> Account > Users.
Select the user's name to open the Edit User window.
Under User Type, select the new role for the user.
Click Save when finished.
