Changing User Roles

Version:  4.9    5.0    5.1+


Please note that only Admins can perform this function, and only if SSO is NOT enabled.  If SSO is enabled, all user roles are pulled from the source; changes to users must be made at the source level (Entra ID, etc).

If you want to change a user's role (Administrator, Manager, User) go to POLITEMAIL> Account > Users.

Select the user's name to open the Edit User window.

Under User Type, select the new role for the user.

Click Save when finished.