Updated Articles

  1. Can I start work in the Online version and then continue in the Desktop version? Updated

    Yes, you can work between the different interfaces. You just have to make sure you save works in progress, like a Template or Draft, before opening them in a different interface. One exception to this is if you are using the Beefree Editor . ...
  2. Does PoliteMail work with third-party template providers such as Beefree? New

    Beefree is a popular online repository of email templates that are designed to be easy to create, alter to your taste, and then export to a variety of email applications, including Outlook for the Web and Gmail. PoliteMail Online now gives y...
  3. Known Issues with Beefree in PoliteMail New

    Beefree integration with PoliteMail is one of the newest features with version 5.3, and while the experience is a very smooth one, there are some things at this early juncture that you should be aware of. Smart Attachments are not currently av...
  4. Is there a Quick Start Guide for using Beefree with PoliteMail? New

  5. How do I log in or reset my password for Flight School? New

    Flight School is the learning platform provided by PoliteMail.  It walks you through a series of simple courses, at your own pace and on your own time, and once you're finished you should have a good working knowledge of how PoliteMail works and ...
  6. Edit Preheader Text

    Outlook Message Preview Preheader text is the text that appears under the Subject line in the Outlook Preview pane. It's the first few lines of the body of your email, but it can also be security notifications such as External Sender alerts. Du...
  7. SVG files are not displaying when sending with Beefree New

    Learn how to resolve the error you get when you include a svg image in your message with Beefree.
  8. Exporting Results / Metrics

    PoliteMail gives you the option to export your metrics to an Excel spreadsheet. You can export selected messages or all messages. You can also choose to export the message grid or export individual message metric results. To begin, go to Polit...
  9. Templates Or Messages Not Holding Font Styling

    If you are using Outlook 2016 with PoliteMail you may notice that certain font style revisions  such as font size, bold/italic or font color may not hold within your templates or email messages. These same messages may view as revised   on sy...
  10. Copying and Pasting from Word looks bad!

    You might think that anything you copy from Word and paste into Outlook should look the same, right?  After all, both products are made by the same company!  Unfortunately, it's not that simple as Word and Outlook basically speak two totally diffe...