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Last Updated: 04/18/2024
in User Administration
User Type defines the level of access and sharing the user has within the system. There are three types: Admin The Admin, or Administrator, has account wide access to all users, Content (templates, images, Smart Attachments, etc.), and Lists. ...
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Last Updated: 04/18/2024
in User Administration The concepts of sharing and ownership allow you to control who can see and use the email templates you create or content you import such as images or Smart Attachments. Understanding Ownership By default, the user who creates the content is the...
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Measuring iOS and macOS Devices Background Email is typically tracked and measured using small transparent images, which are remotely hosted and referenced over the internet using a standard web http/https request. Sometimes called “tr...
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Last Updated: 04/18/2024
in Measuring Results
No. There is a separate section in the metrics for feedback likes.
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Deploying PoliteMail via Manifest for Outlook 365 Click the Apps button, then click the icon to open the Admin Center . In the left panel, click Settings > Integrated Apps . A list of integrated apps displays, with a lis...
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The Messaging Application Programming Interface (MAPI) is an API for Microsoft Windows which allows programs to become email-aware. Outlook for the Windows desktop fully supports MAPI, and PoliteMail will function perfectly well in those environm...
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Last Updated: 04/10/2024
in Troubleshooting Configuration
To update the secret in Graph, you will need to go to the Microsoft Entra Admin Center. If logged into your network, you can access the Admin Center (if you have Admin rights) at https://entra.microsoft.com .
Browse to ...
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PoliteMail and Rich Text Formatting PoliteMail relies on HTML formatting for templates to show as intended and measurement to work accurately. As a result, converting RTF can lead to formatting issues that may cause measurement to be inac...
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Last Updated: 03/28/2024
in Getting Started
Click here to skip directly to chart that lists all features for each version.
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PoliteMail Desktop vs Online vs 365
PoliteMail for the desktop allows you to create powerful measur...
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Last Updated: 03/28/2024
in Upgrading
PoliteMail Features by Version Category Feature Description Version System and Security Single Sign-On Gain automatic PoliteMail user account management based on your company’s own Office365 identity and active ...