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Last Updated: 02/20/2025
in Troubleshooting Messages
If you are using Outlook 2016 with PoliteMail you may notice that certain font style revisions such as font size, bold/italic or font color may not hold within your templates or email messages. These same messages may view as revised on sy...
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Your browser does not support HTML5 video. What is Open Visibility? Open Visibility is another feature added to PoliteMail’s suite of Feedback options. Open Visibility allows your recipients to see interaction data in near real-time, includi...
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Last Updated: 02/21/2025
in Sending PoliteMail Templates You might think that anything you copy from Word and paste into Outlook should look the same, right? After all, both products are made by the same company! Unfortunately, it's not that simple as Word and Outlook basically speak two totally diffe...
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No. If you see an 'Internal Login' link in the upper right of this application, that is for internal PoliteMail employees to access internal content. You can access PoliteMail from Outlook for the Windows desktop if it has been installed; you w...
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Last Updated: 02/18/2025
in Upgrading
PoliteMail AI Model Governance This policy outlines the governance framework for the use of the AI models utilized within our commercial applications, including but not limited to, the Mistral Large Language Model (LLM), the Llama LLM, and the ...
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Last Updated: 02/13/2025
in Measuring Results
PoliteMail metrics are awesome and powerful, but if your reporting is typically in Excel or you use dashboards through PowerBI, wouldn't it be even better if metrics data could link with Excel or PowerBI in real time? The Advanced Analytics Das...
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Last Updated: 02/13/2025
in Measuring Results
Log in to your PoliteMail for Outlook or PoliteMail Online account.
From Excel, open the PoliteMail Advanced Analytics Dashboard.xlsx file. If you do not have this file, contact your friendly PoliteMail sales representative and they can p...
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Introducing the new PoliteMail Builder! What's New? More visual layout for easier use Adding content items has been moved under the Build a Template section. Social media icons have moved to be a standalone content item instead of being und...
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The PoliteMail Builder, available in version 5.10 and later, has been redesigned from the ground up to be more intuitive, convenient, and powerful than ever. Refer to this article for more details! More visual, organized user interface! Orga...
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Last Updated: 02/10/2025
in Sending PoliteMail
Copilot and PoliteMail FAQ Is Copilot available for all versions of Outlook? According to Microsoft , Copilot is available for the new Outlook for Windows, Outlook 365, and the classic Outlook for the Windows desktop. Copilot for the new O...