Updated Articles

  1. Does PoliteMail work with third-party template providers such as Beefree?

    Beefree is a popular online repository of email templates that are designed to be easy to create, alter to your taste, and then export to a variety of email applications, including Outlook for the Web and Gmail. PoliteMail Online now gives y...
  2. Is there a Quick Start Guide for using Beefree with PoliteMail? New

  3. Edit Preheader Text

    Outlook Message Preview Preheader text is the text that appears under the Subject line in the Outlook Preview pane. It's the first few lines of the body of your email, but it can also be security notifications such as External Sender alerts. Du...
  4. SVG files are not displaying when sending with Beefree New

    Learn how to resolve the error you get when you include a svg image in your message with Beefree.
  5. Exporting Results / Metrics

    PoliteMail gives you the option to export your metrics to an Excel spreadsheet. You can export selected messages or all messages. You can also choose to export the message grid or export individual message metric results. To begin, go to Polit...
  6. Templates Or Messages Not Holding Font Styling

    If you are using Outlook 2016 with PoliteMail you may notice that certain font style revisions  such as font size, bold/italic or font color may not hold within your templates or email messages. These same messages may view as revised   on sy...
  7. Copying and Pasting from Word looks bad!

    You might think that anything you copy from Word and paste into Outlook should look the same, right?  After all, both products are made by the same company!  Unfortunately, it's not that simple as Word and Outlook basically speak two totally diffe...
  8. How do I send an email from a different or shared email address?

    You may want users to send certain communication from a shared email address, such as hr@company.com.  Shared mailboxes are a feature in Outlook, but PoliteMail allows you to define who is allowed to use specific mailboxes for measured messa...
  9. Creating Groups

    The concepts of Regions and Business Groups provide an additional level of control and organization for your content. Region and Business Group organization limits the scope of the sharing, such that only users within the same Region and/or Bu...
  10. Can I start work in the Online version and then continue in the Desktop version?

    Yes, you can work between the different interfaces. You just have to make sure you save works in progress, like a Template or Draft, before opening them in a different interface. One exception to this is if you are using the Beefree Editor . ...