Updated Articles

  1. Where can I find release notes for version 5.05 of PoliteMail?

    Release Notes The following fixes and enhancements are included in version 5.05!  As the first update since Version 5, many areas have been refined and bugs quashed. Enhancements Save a Message as a draft !  Anyone can view a saved m...
  2. My PoliteMail Toolbar has disappeared from Outlook; how do I get it back?

    To get the PoliteMail Toolbars back you will want to follow these steps: PoliteMail Is Missing
  3. My Outlook keeps crashing and is saying it is due to a PoliteMail issue, how do I fix this?

    Try  repairing your Outlook data file ...
  4. How do I transfer data to a new user without losing information?

    In order to transfer to a new user without losing their information, you will want to follow the instruction in this article:  Adding, Replacing, Migrating, and Deleting Users . ...
  5. How To Use the Template Builder PoliteMail Versions 4.7 - 4.9

    This procedure applies to PoliteMail versions 4.7 to 4.9.  Information on using the PoliteMail Builder in versions 4.94 to 5.0 may be found here . To access the Template Builder and all of the features that come with it, open a new email in...
  6. Recommended Subject Lines and Ai/B Test

    Recommended Subject Lines and Ai/B Test In PoliteMail 5.0 and later, you will see a new Ai/B  feature under the PoliteMail Builder. Here you can get recommendations from our Artificial Intelligence (AI) model to improve your current email s...
  7. A/B Testing

    Version 5.0  offers an additional feature using AI to compare the potential effectiveness of two different subject lines.  Known as Ai/B testing, more information can be found in this article . Any experiment with one or more test gro...
  8. Campaigns and Campaign Metrics

    Campaigns are a great way to group messages, providing you with key insights and the ability to measure metrics over time.  For example, if you have multiple newsletters that you want to keep organized together, you can place them in a Camp...
  9. Using Microsoft Stream with PoliteMail

    Uploading a Video to Microsoft Stream From the Microsoft Stream home page, click on the upload button in the right-hand corner of the header. There is also an option to upload a video on the final page of the homepage carousel. After choosing...
  10. How are click metrics displayed? New

    Click metrics can be viewed by scrolling to the bottom of your metrics report. They are listed in descending order. Those with the most clicks will be listed first.