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Last Updated: 07/26/2024
in Upgrading
Release Notes Release: 5.15.4388.6906 Fixes prior to this build are listed at towards bottom of this article. Updates With This Release Enhancements By default, the new PoliteMail Builder as well as the enhanced Filtered Lists featur...
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Last Updated: 07/19/2024
in Managing Lists
Custom Fields can be used for further Personalization options. You can either add custom fields in PoliteMail, or import them from a CSV file when creating a mailing list. It is recommended to set up your custom fields in PoliteMail befor...
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Last Updated: 07/25/2024
in Sending PoliteMail The best way to suppress all replies to a message is to send from a nonexistent email address, such as do-not-reply@yourcompany.com. You will need to add this email address to the From Management window (if you're using an older version of Polit...
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Yes! Here's some more information: What is the New Outlook? You may have noticed or have even tried the new Outlook by clicking on the toggle in the upper right corner. The new Outlook is a completely different version of Outlook compared to ...
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Introducing the new PoliteMail Builder! What's New? More visual layout for easier use Adding content items has been moved under the Build a Template section. Social media icons have moved to be a standalone content item instead of being und...
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Last Updated: 07/17/2024
in Sending PoliteMail Templates By design, recipients (the To, cc, and bcc fields) are NOT included when you save a Template. This helps prevent Messages from accidentally being sent to the wrong lists and/or recipients. Note, however, that recipients ARE included in Drafts . ...
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Last Updated: 07/16/2024
in Managing Content Adding Video to a Message Requirements Running video in Outlook requires Outlook version 2112 or later, and PoliteMail version 5.0 or later. If you are on an earlier version of PoliteMail, you can still send video thumbnails and link to an outs...
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Last Updated: 07/16/2024
in Sending PoliteMail
The recall function does not work with PoliteMail as the way sending is performed is completely different than how that function operates. To "recall" a message you will need to stop mail flow and clear the emails out of the queue. This can be p...
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Last Updated: 07/09/2024
in Upgrading
PoliteMail Features by Version Category Feature Description Version System and Security Single Sign-On Gain automatic PoliteMail user account management based on your company’s own Office365 identity and active directory s...
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Last Updated: 07/02/2024
in Commlytics The option to filter a Commlytics Report can be found on the right side of the screen in the same row as the 'Generate Report' button at the top of the screen. Note that this button is only available when viewing a report for a Team or Channel, no...