Updated Articles

  1.  What is the difference between PoliteMail for the Desktop, Online, and 365? Updated

    Click here to skip directly to chart that lists all features for each version. Your browser does not support HTML5 video. PoliteMail Desktop vs Online vs 365 PoliteMail for the desktop allows you to create powerful measured emails ...
  2. Where can I find a list of PoliteMail features by version? Updated

    PoliteMail Features by Version Category Feature Description Version System and Security  Single Sign-On Gain automatic PoliteMail user account management based on your company’s own Office365 identity and active directory s...
  3. Where can I find the latest release notes for PoliteMail? Updated

    Release Notes Release: 5.30.5324.4650 Updates With This Release Improvements ONLINE   Beefree is now supported as an alternate editor alongside the existing PoliteMail Builder, with full support for templates, personalization, pre...
  4. PoliteMail User Roles Updated

    User Type defines the level of access and sharing the user has within the system. There are four types: SysAdmin Admin  Manager User Users All All Region/Business Self only Lists All All Region/Business Self only (u...
  5. Does PoliteMail work with third-party template providers such as BeeFree? New

    Beefree is a popular online repository of email templates that are designed to be easy to create, alter to your taste, and then export to a variety of email applications, including Outlook for the Web and Gmail. PoliteMail Online now gives y...
  6. What is needed to set up Syncronym for online use? New

    A description of the tasks and resources needed to set up SyncroNym Online.
  7. What do the buttons in the toolbar do in version 5.25 of PoliteMail Online?

    The new toolbar layout in version 5.25 is designed to be more intuitive in its layout, as well as be more responsive.  Please note the new toolbar layout is visible only if you have the new PoliteMail Builder enabled. Top Row The top row...
  8. How does the From address display when I send a message?

    Learn how your Entra ID and PoliteMail display names are used in email communications: Entra ID applies with Receive Connectors, internal messages, and no Mail Gateway; PoliteMail names are used otherwise. Easily update your PoliteMail display name via Mailing Lists > People in your settings.
  9. How do I create a Template in PoliteMail?

    Creating a New Template Create a Brand Theme Your first step in creating a new template is to design your Brand Theme.  Click on Brand Themes and choose New .  Give your theme a name. You can also make it the Default for all templates, ...
  10. Images Appearing With a Red X or an Error and Not Displaying

    DESKTOP   If you’re using PoliteMail and a red X is appearing when you are using Add Image, or if the image does not display when being received, here are a few settings you can check: Open Internet Options, found in your Control Panel....