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Last Updated: 04/16/2025
in Getting Started
Switching Between PoliteMail 365 and PoliteMail Online PoliteMail for Microsoft 365 is a handy way to access the features of PoliteMail when using the "new" Outlook or outlook.com. However, only PoliteMail for the Windows desktop or PoliteMail...
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Selecting Recipient(s) in PoliteMail Online When composing a message in PoliteMail Online and you click on the "To" field, a window appears with four icons across the top from which you can select your recipients. Address Book This o...
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Last Updated: 04/15/2025
in Getting Started
Click here to skip directly to chart that lists all features for each version.
Your browser does not support HTML5 video. PoliteMail Desktop vs Online vs 365 PoliteMail for the desktop allows you to create powerful measured email...
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Creating a Bookmark in PoliteMail Online Version 5.25 and later of PoliteMail supports anchor tags, which allows you to insert a link at any part of your message that takes the recipient to another part of the same message. This is useful with...
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Last Updated: 04/14/2025
in Measuring Results
PoliteMail gives you the ability to compare the results of two different measured messages side by side. This allows you to determine which message had a better engagement rate, for example, or how a message was received by two different busines...
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Last Updated: 04/14/2025
in Measuring Results
Your browser does not support HTML5 video. With version 5.05 and higher, senders can now compare multiple Metrics Reports together in a side-by-side comparison. Using Multi-Compare When viewing Messages or Campaigns in the data grid, w...
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Last Updated: 04/11/2025
in Upgrading
Release Notes Release: 5.25.5188.3444 Updates With This Release New Features
M365 The ability has been added to open a message in PoliteMail 365 from PoliteMail Online. General Fixes Fixed an issue where requestin...
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Last Updated: 04/09/2025
in Troubleshooting Messages
PoliteMail uses Microsoft's Adaptive Card technology for M365 measurement. As a result, some technical prerequisites must be in place to prevent recipients from seeing a "Preparing Message" box display when trying to view the message. Enable...
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Last Updated: 04/08/2025
in Sending PoliteMail
Save As / Drafts Your browser does not support HTML5 video. A ‘Save As’ button has been added to allow saving the message as a draft. Anyone can view a saved message, similar to a shared mailbox. For PoliteMail for the Desktop, the ‘Save...
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What is Power Automate? Microsoft Power Automate is a Microsoft 365 application that allows users to create automated, event-driven work processes across several different applications. PoliteMail now includes a Flow Connector, so you may automa...