Updated Articles

  1. Where can I find the latest release notes for PoliteMail? Updated

    Release Notes Release: 5.30. 5482.3492 Updates With This Release Improvements DESKTOP   ONLINE   M365   Two-way Entra sync is now available as an optional add-on!  If you ever wanted an easy way to update lists in Entra w...
  2. What are the settings for System Admins? Updated

    Gain an overview of PoliteMail’s comprehensive System Administrator settings, covering authentication, licensing, security protocols, mail sending configurations, caching, software scaling, and UI customization options, designed to optimize performance and secure email communications.
  3. How to Enable and Disable O365 Measurement Updated

    Improve email tracking accuracy on iOS and macOS devices with O365 Measurement for PoliteMail. Learn how to overcome open rate inflation caused by Apple Mail Privacy Protection and configure non-image-based metrics for reliable, actionable insights.
  4. Two-Way Entra ID Syncronization New

    Lists in Entra ID are often not current, filled with former employees or not filled with the newest hires or transfers.  That's why Syncronym was created by PoliteMail, enabling organizations to sync their PoliteMail lists with more accurate lists...
  5. Known Issues with Beefree in PoliteMail

    Beefree integration with PoliteMail is one of the newest features with version 5.3, and while the experience is a very smooth one, there are some things at this early juncture that you should be aware of. Smart Attachments are not currently av...
  6. Setting PoliteMail Preferences

    Discover a comprehensive overview of PoliteMail user and admin preferences, including global settings, editing options, list handling, and recommended configurations for different software versions to optimize email performance and efficiency.
  7.  What is the difference between PoliteMail for the Desktop, Online, and 365?

    Compare PoliteMail for Desktop, Online, and 365 to find the right internal communications solution. See key features, Outlook compatibility, and supported functionality in a comprehensive side-by-side chart.
  8. Adding a Play button Overlay

    You can add an overlay of a Play button to any image you have in the PoliteMail Builder.  This way, you create an image that is easy for users to recognize that clicking on it will play a video. From the PoliteMail Builder, select the image to ad...
  9. How do I change the alignment of a button in PoliteMail?

    Changing the Alignment of a Button Changing Button Alignment to the Right From Within a Template To change a button's alignment to the right that is in a Template or Template Section, click the in top left of the button to select the entir...
  10.  Adding Video to a Message

    Adding Video to a Message Your browser does not support HTML5 video. Because your message can be sent to thousands of recipients and thus create a very large process time for the server, videos are not uploaded; your video needs to re...