Why can't I use Rich Text Formatting (RTF)?

Applies To:   ■ PoliteMail Desktop      ■ PoliteMail Online     ■ PoliteMail M365


Version:  4.9    5.0    5.1+


PoliteMail and Rich Text Formatting

PoliteMail relies on HTML formatting for templates to show as intended and measurement to work accurately.  As a result, converting RTF can lead to formatting issues that may cause measurement to be inaccurate.  Recent versions of PoliteMail will prevent measured messages from using RTF and converting it to HTML.