How do I open a previously sent message?

Applies To: ■ PoliteMail Desktop   □ PoliteMail Online ■ PoliteMail M365


Version:  4.9    5.0    5.1+


In PoliteMail for the Outlook desktop, you can access it in your Sent folder.  Note that PoliteMail Online does not have a Sent Items folder, so this option is not available.

For the metrics, you can to POLITEMAIL > Results > Messages and double-click on the message.  This is available in both PoliteMail for the desktop as well as PoliteMail Online, although viewing metrics is not available in PoliteMail for Microsoft 365.