System Administrator Settings
There are over 240 settings available to System Administrators! The table below lists the settings in alphabetical order with a description, followed by the section(s) and subsection the setting may be found in (many settings are in more than one location for easier searching).
Because there are so many settings, you can use Ctrl-F to find a specific setting you may be looking for.
Beware: Make sure you know what you're doing! Changing these settings can cause PoliteMail to cease to function properly if these setting are inaccurately edited.
| Setting Name | Description | Section(s) | Subsection |
|---|---|---|---|
| Account Name | Do not modify. Account name is set by PoliteMail during licensing. | Server, API | Licensing |
| Account Report Cache Interval | The duration, in seconds, to cache the Account Report in the browser before refreshing data from the server. Default is 86,400 (1 day). | Incoming | Software Scaling |
| Admin Email | Email address of the primary admin user. | Server, API | Licensing |
| Advanced SMTP Routing | True/False. Enables or disables advanced SMTP routing. | Send Service | Sending |
| AI Writing Assistant | Toggles the AI Writing Assistant feature in the PoliteMail Builder for PMO. | Server, API | Feature Toggles |
| Allow HTML Personalization | True/False. True allows Personalization fields with HTML code snippets. | Server, API, Graph Mailer, Send Service | UI Overrides |
| Allow Identity Provider to Initiate Sign In | True/False. If true, allows the identity provider to sign on and InResponseTo is not required in the assertion. | Server, API | SAML |
| Allow Multiple Login Sessions | True/False. True allows a user to run PoliteMail in multiple sessions. | Server, API | Security |
| Allow Override Word Count | Allows a word count of a message to be manually overridden. | Server, API | UI Overrides |
| Allow Unicode Recipient | True/False. If true, allows Unicode recipients. | Send Service | Sending |
| Allowed From Domains | Enter a domain to restrict from address to. Default is 'any'. | Server, API | Enforcement |
| Allowed Languages | Determines the languages available to PoliteMail users to offer multilanguage templates with Beefree. Select up to 20. | API | Beefree Editor |
| Allowed List Recipients | The minimum number of needed recipients on a message before whitelisting is enforced. Default is 25. | Server, API | Enforcement |
| Allowed Measurement Modes | Restricts or enables send modes. This does not set the default, merely which are available. | Server, API | Enforcement |
| Allowed PoliteMail Users | Sets the number of licensed users for this account. | Server, API | Licensing |
| Always use Brand Theme Link Colors | True/False. If true, Outlook links will initially use the link colors for the first or default Brand Theme, without adding a Template Section. | Server, API | UI Overrides |
| API Sending Enabled | True/False. True enables an API sending license. | Server, API | Licensing |
| App Folder | The name of the folder the PoliteMail application is running from. | Server, API | Routing |
| Application Host Site | The name of the PoliteMail server. | Server, API, Incoming, Send Service, Graph Mailer, Syncronym | Routing |
| App Registration Switch Requested | Request for OpenID App Registration Configuration switch to be initiated | Server, API | OpenID |
| Approval Workflow | Enables/Disables the Approval Workflow feature. | Server, API, Send Service, Graph Mailer | Feature Toggles |
| Archive Service Database ID | Set by PoliteMail. The identifier that prevents deadlocks between the Archive Service and Syncronym. | Archive Service | Services |
| Archive Service Query Timeout | The duration, in seconds, for SQL queries to be allowed to run before timing out. Default is 7200 (2 hours). | Archive Service | Database Connections |
| Attachment Cache Interval | The time, in seconds, to cache attachments in server memory before reloading from the database. | Incoming | Software Scaling |
| Attachment Encoding | Drop-down that selects the encoding method used for attachments. | Send Service, Graph Mailer | Security |
| Authenticate on measured links | True/False. If true, requires users to authenticate against measured links. | Server, API, Send Service, Graph Mailer | Security |
| Authentication Mode | Sets the PoliteMail server-wide authentication mode (password, Oauth2, SSO, etc | Server, API | Mode |
| Auth Token Cache Expire | The duration in dd.hh:mm:ss for how often the PoliteMail server will check for expired user authorization tokens. Default is 5 minutes. | Server, API | Security |
| Auth Token Expire | The duration in dd.hh:mm:ss for the lifespan of a user token. Default is 1 day. | Server, API | Security |
| Auto Create OAuth Users | True/False. When true, PoliteMail automatically creates user accounts on authentication with the identity provider. | Server, API | User Creation |
| Auto Follow Up | Enables/Disables the Auto Follow Up feature in PMO. | Server, API, Send Service, Graph Mailer | Feature Toggles |
| Auto Save Email | Toggles the auto-save feature of messages for all PoliteMail users. | Server, API | Sending |
| Azure Active Directory Endpoint | The url used to access EntraID, such as https://graph.microsoft.com/.default. | API, Archive Service, Server, List Service | Graph |
| Azure Cloud | Sets which Azure Cloud will be used by PoliteMail. | API, Archive Service, Server, Graph Mailer, List Service | Graph |
| Base Open Interval | The base number, in milliseconds, to record a message Open. | Incoming | Metrics and Data |
| Beefree Content Defaults | Specifies a JSON object to be applied by default to new content blocks. Default is blank. | Server, API | Beefree Editor |
| Beefree Editor | Enables/Disables access to the Beefree editor for PMO and PMUA. | Server, API | Feature Toggles |
| Body Transfer Encoding | The encoding method used for Body transfer. | Send Service | Security |
| Cache Lifetime | Sets the lifetime of the cache, in days. | API | Cache |
| Cache Time for Settings | Sets the duration in which settings will be held before retrieving them again, in d.hh:mm:ss format. Default is 1 minute. | Server, API, Incoming, Service Controller, Send Service, Graph Mailer, Archive Service, Syncronym | Cache |
| Certificate Find Type | The certificate property to search for from the store. | Server, API | SAML |
| Certificate Find Value | Value used to determine which certificate to use from the store. | Server, API | SAML |
| Check from address is on allowed list before sending | True/False. | Server, API | Enforcement |
| Click Cache Interval | The duration, in milliseconds, for cache expiration on the Click datapoint when using Open Visibility. | Incoming | Software Scaling |
| Collaborative Editing | Enables/Disables the Collaborative Editing feature in Beefree. | Server, API | Feature Toggles |
| Commenting | Enables/Disables the Commenting feature in Beefree. | Server, API | Feature Toggles |
| Contact Field Update Check Interval | The duration, in milliseconds, at which the archive serves syncs Contact fields. Default is 43200000 (12 hours). | Archive Service | Software Scaling |
| Contact Field Update Priority | Sets which service, EWS or Graph, to prioritize for Contact Field updates. | Archive Service | Metrics and Data |
| Cookie Chunk Size | Sets the maximum size of session cookies. Default is 4000. | Server, API | Software Scaling |
| Cookie Expiration Time | Sets the duration for cookies to expire in dd.hh:mm format. Default is 24 hours, minimum should not be less than 1 minute. | Server, API | Session and Cookie Expiration |
| Custom Header Name | If filled, the custom email header name added to the outgoing message sent via the PoliteMail Server. | Server, Send Service, Graph Mailer | Sending |
| Custom Header Value | When sent via the PoliteMail Server, this value is applied to the outgoing message header (invisible to the recipient). | Server, API, Send Service, Graph Mailer | Sending |
| Custom Support URL | URL the user will be directed to when requesting support. Particularly useful for on-premise installations. | Server, API | UI Overrides |
| Custom Value Dropdown Count | Sets the maximum number of custom values that will display in a blank custom value drop-down. Default is 40. | Server, API | UI Overrides |
| Database Name Cache Interval | The duration, in seconds, to cache the database name before reloading from the database. | Incoming | Software Scaling |
| Default Image Resize Width | The maximum width, in pixels, before being prompted to resize the image. | Server, API | UI Overrides |
| Default Return Path | The default value for a custom return path. | Server, API | Client |
| Default Send Method | Sets the default send method for messages (Server, Graph, or Outbox). | Server, API, Client, Incoming | UI Overrides |
| Default User Client ID | The default Client ID for the PoliteMail account on this server where auto-created users will be added. | Server, API | User Creation |
| Default Value for end-of-line word hyphenation | True/False. If true, words are auto-hyphenated using the browser's language rules in PMO, and Outlook's for classic Outlook. | Server, API | UI Overrides |
| Delete User Retry Limit for Archive Service | The number of retries when a SQL timeout error is encountered when deleting a user. | Archive Service | Software Scaling |
| Deleted Content Retention Period | Drop-down to select how long deleted Templates are retained before being permanently lost. | Archive Service | Metrics and Data |
| Detect Forwards for IP | True/False. If true, the forwarded IP is used as the read IP instead of the UserHost. | Incoming | UI Overrides |
| Disable Manage Subscriptions Button | True/False. If true, the Manage Subscriptions button will not be displayed. | Incoming | Software Scaling |
| Disable Opt Out | True/False. If true, opt-out options will not be displayed with subscriptions. | Incoming | UI Overrides |
| Drafts Retention Period | Duration, in days, after which Drafts are removed. Default is 30. | Server, API | Sending |
| Dynamic Content | Enables/Disables the Dynamic Content feature. | Server, API, Send Service, Graph Mailer | Feature Toggles |
| Enable 365 Measurement | True/False. If true, opens are determined by authentication. | Server, API, Send Service, Graph Mailer | Software Scaling |
| Enable Store Sent Message | True/False. When true, sent messages are stored on the server for download, heat mapping, and resending. | Server, API, Send Service, Graph Mailer, Incoming | Sending |
| Enforce HTTPS | True/False. If true, image url references must be made to https instead of http. | Server, API | Security |
| Enforce HTTPS Links | True/False. Measured Links must use https instead of http if set to True. | Server, API, Incoming, Send Service, Graph Mailer | Security |
| Enforce Region and Business on contacts | When enforced, will apply business and region filtering on list members when sending a message. | Server, API | Enforcement |
| Enforce Opt-Out | True/False. True will enforce inclusion of an opt-out URL in all outgoing messages. | Server, API | Enforcement |
| Embed Image Allowed Hosts | A list of comma-separated host servers that may embed external Beefree images, eliminating any security warning. | Server, API | Sending |
| Embed Image Redirect Limit | The max number of http redirects to follow when downloading an image for CID embedding. Default is 5. | Server, API | Sending |
| Embed Unsupported Images as PNGs for Outlook Classic | True/False. If true, messages containing images not supported by classic Outlook (such as svg or webp) will be converted to .png). | Server, API | UI Overrides |
| Endpoint Saturation | True/False. When true, all available SMTP endpoints will be used. | Send Service | Sending |
| Enforce Origin Validation | True/False. When true, the origin of communication from client to browser will require validation. | Server, Client | Security |
| EWSAuthMode | Sets authentication mode (password, Oauth) when using EWS. Note that password works with on-premises installations only. | Server, API, Archive Service, Syncronym | EWS |
| EWS Default Scope | The default scope used to access EWS, such as https://outlook.office365.com/.default. | API, Archive Service, Server, List Service | Graph |
| EWS Scopes | The scopes requested to access EWS. These are entered as urls and separated by a comma. | API, Archive Service, Server, List Service | Graph |
| Exchange Certificate Hash | The certificate hash for authentication with EWS to be used. | Server, API, Archive Service, Syncronym | EWS |
| Exchange Credential Type | Select the credential type to use (web or cert) for EWS or Graph authentication. | Server, API, Archive Service, Incoming, Syncronym, Graph Mailer, List Service | EWS/Graph |
| Exchange Domain | Domain name for the Exchange account to be used. | Server, API, Archive Service, Syncronym | EWS |
| Exchange Host | Domain name for the Exchange account to be used. | Server, API, Archive Service, Syncronym | EWS |
| Exchange Password | Password (stored encrypted) for the Exchange Service account to be used to authenticate with EWS. | Server, API, Archive Service, Syncronym | EWS |
| Exchange use 100 continue header | True/False. If true, 100-continue behavior is active, when allows a client to determine if the origin server is willing to accept the request before the request body is sent. | Archive Service, Syncronym | Metrics and Data |
| Exchange use certificate validation | True/False. When true, PoliteMail will make a certificate validation callback. | Archive Service, Syncronym | Security |
| Exchange use client statistics header | Set by PoliteMail. | Archive Service, Syncronym | Metrics and Data |
| Exchange Username | Username for the Exchange Service account to be used. | Server, API, Archive Service, Syncronym | EWS |
| Exchange Version | Version of Exchange being connected to. | Server, API, Archive Service, Syncronym | EWS |
| Expansion List Cache Interval | Duration, in hours, in which Lists are maintained before being re-cached. Expansion cache must be enabled. Default is 24. | Server, API | Software Scaling |
| Extended SMTP | True/False. If true, extended SMTP will be used. SMTPUsePickupDirectory must also be True. | Send Service | Sending |
| Failed Expand List Threshold | The percentage of failures needed in a send before PoliteMail will cancel the send completely. | Server, API | Metrics and Data |
| Feature Toggles | Sets the availability of various PoliteMail features for users, such as access to Beefree, new Filtered Lists, Sending via Graph, and more. | Server, API | Feature Toggles |
| Find Missing Records | True/False. If true, missing records not reported in MX lookup will be searched. | Send Service | Sending |
| Flag For Recipients | Enables/Disables the option to flag a Message in PMO. | Server, API | Feature Toggles |
| Force Automatic Image Resize | True/False. If true, oversized images are automatically resized when uploaded or added to a message. | Server, API | UI Overrides |
| From Verification Mode | Sets the From verification mode. Default is Managed. | Server, API | Enforcement |
| Graph Certificate Hash | The certificate hash for authentication with the Graph endpoint to be used. | Server, API, Archive Service, Incoming, Syncronym, Graph Mailer, List Service | Graph |
| Graph Client ID | The Graph ID used to connect Entra ID and expand distribution groups. | Server, API, Archive Service, Incoming, Syncronym, Graph Mailer, List Service | Graph |
| Graph Default Scope | The default scope used to access the Graph API. Typically, this is https://graph.microsoft.com/.default. | Server, API, Archive Service, Graph Mailer, List Service | Graph |
| Graph Log Directory | Sets the directory path for storing Graph send logs. | Send Service, Graph Mailer, Server, API | Graph Mailer Settings |
| Graph Multi-Tenancy Enabled | True/False. Determines if PoliteMail can be accessed from users in multiple Azure directories. | Server, API, Graph Mailer, List Service | Graph |
| Graph Redirect URI | The reply URL for PoliteMail to receive responses from Graph/Entra ID. | Server, API, Archive Service, Incoming, Syncronym, Graph Mailer, List Service | Graph |
| Graph Resource Host URL | Specifies the base Graph endpoint. This will be different for GCC configurations. | Server, API, Archive Service, Graph Mailer, List Service | Graph |
| Graph Scopes | The scopes requested to access the Graph API. These are entered as urls, such as https://graph.microsoft.com/User.Read.All, separated by a comma. | Server, API, Archive Service, Graph Mailer, List Service | Graph |
| Graph Secret | Used for Graph connection authentication. | Server, API, Archive Service, Incoming, Syncronym, Graph Mailer, List Service | Graph |
| Graph Send Limit | The maximum recipients to send to in a 24-hr period. The max (and default per Exchange Online) is 10,000. | Graph Mailer | Graph Sending |
| Graph Tenant ID | The Graph ID used to connect Entra ID and expand distribution groups. | Server, API, Archive Service, Incoming, Syncronym, Graph Mailer, List Service | Graph |
| Group Used to test expansion | Specifies a standard group/list to test list expansion. Useful in initial configuration and testing. | Server, API, Management, Syncronym | EWS |
| Hash Batch Size | The number of rows to batch at a time that need hashing. | Archive Service | Security |
| Hash IP Addresses Check Interval | The duration, in milliseconds, between hashing IP address updates. Default is 300000 (50 minutes). | Archive Service | Software Scaling |
| Hash Iterations | Security setting for multiple hashes of passwords to protect against brute force attacks. Default is 24000. | Server, API | Security |
| Heartbeat Send Interval | Duration, in seconds, between heartbeating sends that are being processed. | Send Servie | Sending |
| Hidden List Exempt Users | Allows you to enter comma-separated email addresses of users who can view hidden lists in PoliteMail. | Server, API | Hidden List Settings |
| Hidden Mailing Lists | Allows you to enter comma-separated email addresses of lists to hide from the PoliteMail UI. | Server, API | Hidden List Settings |
| HTTP Request Timeout | The duration, in seconds, for http requests to download images for CID embedding before timeout. Default is 10. | Server, API | Sending |
| Identity Provider Binding Service | The API service the Identity Provider uses to accept incoming requests. | Server, API | SAML |
| Identity Provider EntityID | Case sensitive. The EntityID of the Identity Provider. | Server, API | SAML |
| Identity Provider Metadata Location | Allows you to specify a path to load Identity Provider metadata. | ||
| Identity Provider Sign On URL | This url will listen for sign in requests that PoliteMail will redirect authentication requests to. | Server, API | SAML |
| Identity Provider Sign Out URL | This url will listen for sign out requests. | Server, API | SAML |
| Ignore Authn Context in Assertion | Determines whether or not, and how, Authn context will be ignored when the assertion is received. | Server, API | SAML |
| Image Host Site | The name of the image hosting component of the PoliteMail server. | Server, API, Send Service, Graph Mailer | Routing |
| Image With Wrapping Text | Enables/Disables the Text Wrap block in Beefree. | Server, API | Feature Toggles |
| Installed Version Number | Currently installed PoliteMail version number. | Server, API | Licensing |
| IP Hashing | True/False. Determines if PoliteMail will save the IP address hashed. | Incoming | Security |
| Is a List Default | Controls the default for list detection when confidence is below the threshold. | Server, API | Metrics and Data |
| Is Connected Interval | The number, in milliseconds, for a tick of connection. Default is 1000 (1 sec). | Incoming | Metrics and Data |
| Keep Me Signed In Session Expiration Time | Sets the duration for the current session to stay authenticated in ddd.hh:mm format. Default is 400 days. | Server, API | Session and Cookie Expiration |
| License Expiration Warning | If enabled, a warning message will display 30 day prior to license expiration. | Server, API | Licensing |
| License Included Features | Set by PoliteMail. Defines the features available with the current license. | Server, API | Licensing |
| License Issue Date | Date PoliteMail licenses were issued. | Server, API | Licensing |
| License Password | Password for the applied license key. | Server, API | Licensing |
| License Tier | Set by PoliteMail. Determines the feature and service level of the current license. | Server, API | Licensing |
| Licensed Cores | Number of processor cores on this server. | Server, API | Licensing |
| List Filter Limit | Sets the maximum number of filters allowed for a filtered list. Default is 100. | Server, API | Filtered Lists |
| List Service Log Mode | Select if the service log will contain all or selected entries. | Server, API, List Service | List Service |
| List Service Schedule Info | Defines, in a cron job format, when the List Service will run. | List Service | List Service |
| List Sync Service | True/False. Enables the list sync feature for two-way Entra Sync. | Server, API | Licensing |
| Load Identity Provider Metadata to Configure | True/False. If true, metadata will be loaded instead of configuring manually. EntityID is required. | Server, API | SAML |
| Log Interval | The number of messages sent before the send status log is updated. Default is 500. | Send Service, Graph Mailer, Archive Service | Logging |
| Log Mode | Drop-down that sets whether all send status entries are logged, or just important entries. | Service Controller, Send Service, Graph Mailer, Archive Service, Syncronym | Logging |
| Manager Role Mapping | The values accepted in the User Role to allow Manager-level rights. | Server, API | SAML |
| MAPI Recipient Count Max Expansion | The max recipient count that a MAPI property will expand to. | Server, API | Metrics and Data |
| Max Degree of Parallelism | Determines how many tenants can update a report at the same time. | Archive Service | Reporting |
| Max Expansion Timeout | Duration, in milliseconds, in which PoliteMail will attempt to expand all distribution lists. Default is 900000 (15 minutes). | Server, API, Management, Syncronym, Archive Service | Software Scaling |
| Max Failed Login | Maximum number of failed login attempts before lockout. | Server, API | Security |
| Max Image Upload Count | The maximum number of Images that can be uploaded at once. Recommended no higher than 1000. | Server, API | UI Overrides |
| Max Image Upload Size | The maximum total size, in MB, for image uploads. Default is 50MB. | Server, API | UI Overrides |
| Max Message Body Size | Maximum size, in MB, for messages. Default is 10MB. | Server, API | Sending |
| Max Message Body Size Threshold | Message size over which a warning will display that delivery may be slowed. Default is 1.5MB, and cannot exceed the Max Allowed Message Size. | Server, API | Sending |
| Max Send Attachment Size | The maximum total size, in bytes, for attachments and images in a single send. Default is 5242880 (5 MB). | Server, API | Sending |
| Minimum Inbound Signing Algorithm | Sets the minimum signing strength of an incoming SAML authentication request. | Server, API | SAML |
| Multilingual Templates | Enables/Disables the Multilanguage Translation feature in Beefree. | Server, API, Incoming | Feature Toggles |
| Multiple Opens Window | The duration in milliseconds that must elapse for two opens to be considered separate. | Server, API | Metrics and Data |
| Network Timeout | The duration, in milliseconds, in which the Management Tool attempts to connect for a timeout. | Management | Management Tool |
| New Filtered Lists | Enables or Disables the enhanced filtered lists feature. | Server, API, Archive Service | Feature Toggles |
| No from verification for self | True/False. True avoids sending from verification when sending from their user account. | Server, API | Enforcement |
| OID AAD Instance | Route used for OpenID Authentication | Server, API | OpenID |
| OID Client ID | Client ID used for OpenID Authentication | Server, API | OpenID |
| OID Client Secret | Secret used for OpenID Authentication | Server, API | OpenID |
| OID Post Logout Redirect URI | Reply URL from OpenID Authentication to PoliteMail | Server, API | OpenID |
| OID Tenant | Tenant used for OpenID Authentication | Server, API | OpenID |
| Open Max Duration | The maximum time, in milliseconds, for a message to be considered Left Open | Incoming | Metrics and Data |
| Open Visibility Cache Timer | Duration, in milliseconds, for how long Open Visibility stats are refreshed. Default is 5000 (5 seconds). | Incoming | Software Scaling |
| Open Visibility Enabled | True/False. Toggles the Open Visibility feature. | Server, API | UI Overrides |
| Outbound Signing Algorithm | Determines how PoliteMail will sign the outbound SAML authentication request. | Server, API | SAML |
| Outlook Client Compatibility Check | The oldest allowed version of PoliteMail allowed before being prompted to update. | Server, API | UI Overrides |
| Outbox Sending Batch Size | When sending via Outbox, the number of recipients batched together for network requests. | API | Sending |
| Overwrite Values With Empty on Import | True/False. True will allow any existing value for a contact to override any imported value that was blank. | Server, API | UI Overrides |
| PageWorthy Media Queries | True/False. Determines if PageWorthy media queries are displayed inside the inspector. | Server, API | Sending |
| PDF Attachment Support | Enables/Disables the option to attach the current Message as a PDF in PMO. | Server, API | Feature Toggles |
| PoliteAI Endpoint | The endpoint used for Subject Suggester and other AI features. | Server, API | Metrics and Data |
| PoliteMail Base Folder | Root folder for all PoliteMail services. | Service Controller | Routing |
| PoliteMail License Key | Do not modify. This is an encryption of your web config settings when the license was issued. | Server, API | Licensing |
| PoliteMail Message Expiration Cache Interval | The duration, in milliseconds, Expiration Settings are cached for before refreshing with the server. Default is 30,000 (30 seconds). | Incoming | Software Scaling |
| PoliteMail Send Volume Limit | Determines the maximum distribution size for a single email broadcast via the PoliteMail server. | Server, API | Licensing |
| Post Email to SharePoint | Enables/Disables the ability to post a Message (Template or Draft) to a SharePoint page. | Server, API | Feature Toggles |
| Primary Industry | Drop-down to select the primary industry for benchmark comparisons on reports. | Benchmarking | PoliteMail Industry Benchmarks |
| Primary Version | Currently installed primary version of PoliteMail. | Server, API | Licensing |
| Prioritize Smart Host | True/False. If true, all messages are forced to Smarthost (relay) instead of MX lookup. | Send Service | Sending |
| Query Time Out | The max duration for SQL queries to run before timing out, in seconds. Default is 10 minutes (600). | Server, API, Incoming, Syncronym | Database Connections |
| Read Image Alt Tag | A line of text that is added to a read image alt tag for accessibility compliance. | Send Service, Graph Mailer | UI Overrides |
| Recaptcha Secret Key | Secret for Recaptcha | Incoming | Security |
| Recaptcha Site Key | Site key for Recaptcha | Incoming | Security |
| Recaptcha Threshold | Tuning for uncertainty of Recaptcha services | Incoming | Security |
| Recaptcha Version | Version of Recaptcha | Incoming | Security |
| Recipient Limit | Determines the maximum number of recipients per message under the license. | Server, API | Licensing |
| Recipient Schedule Send Grouping Mode | Drop-down to determine how Scheduled Sends are grouped into reports (a separate report per batch or one report with segments). | Server, API | Sending |
| Regular Attachments | Enables/Disables the ability to add embedded attachments in PMO. | Server, API | Feature Toggles |
| Save Recipients with Templates | True/False. When true, the recipients listed in the To field will be saved with the saved Template. | Server, API | UI Overrides |
| Save to Sent Items (Compliance) | Enables/Disables the setting to have a copy of your Message automatically added to the Exchange Sent Items folder. | Server, API, Send Service, Graph Mailer | Feature Toggles |
| Secondary App Registration | Backup App registration to support switch functionality | Server, API | OpenID |
| Secondary Industry | Drop-down to select the secondary industry to use with benchmark comparisons on reports. | Archive Service | PoliteMail Industry Benchmarks |
| Secure Content AAD Instance | For OpenID, the route used for secure content authentication. | Incoming | Authentication |
| Secure Content Contact ID | For OpenID, the Client ID for secure content authentication. | Incoming | Authentication |
| Secure Content Tenant ID | For OpenID, the Tenant ID for secure content authentication. | Incoming | Authentication |
| Secure Content Reply URL | For OpenID, the route used for secure content authentication. | Incoming | Authentication |
| Secure Content Token Endpoint | For OpenID, the token endpoint for secure content authentication. | Incoming | Authentication |
| Secure Linked Content | True/False. A True setting enforces domain or IP restrictions on access to attachments and links. | Server, API | Security |
| Segment Limit | The maximum number of reporting segments generated per send. | Send Service, Graph Mailer | Software Scaling |
| Segment Size | The minimum segment size for reporting. Useful for privacy protection with very small groups. | Send Service, Graph Mailer | Software Scaling |
| Send Check Interval | Duration, in milliseconds, the service will check for new sends. Default is 15000 (15 seconds). | Send Service, Graph Mailer | Software Scaling |
| Send Service Override Folder | If filled, the path overrides the default lookup location for the Send Service. | Service Controller | Routing |
| Send Update Interval | Duration, in milliseconds, of how often the send status is updated. | Send Service | Sending |
| Send Via Graph Enabled | Enables/Disables the ability to send via Graph. | Server, API, Send Service, Graph Mailer | Feature Toggles |
| Send Via Outlook Outbox Enabled | Enables/Disables the ability to send via the Outbox in classic Outlook. | Server, API, Send Service, Graph Mailer | Feature Toggles |
| Send Via PoliteMail Server Enabled | Enables/Disables the ability to send via the PoliteMail Server (recommended enabled). | Server, API, Send Service, Graph Mailer | Feature Toggles |
| Sending Logs Retention Period | Duration, in days, after which send logs are removed. Default is 30. | Server, API | Sending |
| Sent Cache Interval | The duration, in milliseconds, at which the cache expires for the Sent datapoint when using Open Visibility. | Incoming | Software Scaling |
| Sent Message & Report Check Interval | The duration, in milliseconds, at which the archive service processes archived send message and reports. | Archive Service | Software Scaling |
| Server Certificate Validation | True/False. Determine whether the server certificate is enabled. | Send Service | Sending |
| Server Controller Entry Timeout | Duration, in milliseconds, for how long the service controller can query PoliteMail before a timeout occurs. | Service Controller | Sending |
| Service Expiration Date | Expiration date of your PoliteMail license. | Server, API | Licensing |
| Service Information Deferral Interval | Duration, in minutes, for how long to defer updating the Send Service status. | Service Controller | Software Scaling |
| Service Information Interval | Duration, in milliseconds, for how often to update send statistics and Send Service state. | Service Controller | Software Scaling |
| Service Provider EntityID | The Entity ID of the PoliteMail SAML service provider. This is case sensitive and is usually https://{politemailhost} | Server, API | SAML |
| Service Provider Requires Signed Assertion | True/False. Determines if PoliteMail wants the assertion signed. | Server, API | SAML |
| Service Provider Return URL | After the identity provider has processed the request, it will return the SAML Assertion here to be processed by the Assertion Consumer Service (ACS). | Server, API | SAML |
| Show Archive/Restore Button | True/False. If true, a link for archiving or restoring a Metrics report will display at the top of the report. | Server, API | UI Overrides |
| Sign Authentication Requests | True/False. If true, authentication requests must be signed and there must be a certificate to sign with. | Server, API | SAML |
| SMTP Backup Folder | Specifies the backup folder location for the SMTP service | Service Controller | Sending |
| SMTP Capabilities Timeout Seconds | The duration, in seconds, for the SMTP service to check capabilities. | Send Service | Sending |
| SMTP Connection Idle Timeout | Duration, in seconds, to keep a connection open for reuse. | Send Service | Sending |
| SMTP Connection Reuse Count | The number of messages to send on a single SMTP connection before reconnecting. 0 allows unlimited uses and 1 disables any reuse. | Send Service | Sending |
| SMTP Host | The host name for the SMTP service. | Send Service | Sending |
| SMTP Log Directory | The path for storing SMTP log files. | Graph Mailer, Send Service | Logging |
| SMTP Max Connections | Sets the max concurrency of the SMTP service. | Send Service | Sending |
| SMTP Max Processing Threads | Sets the max concurrency of processing messages. | Send Service | Sending |
| SMTP Max Retry Count | Sets the max number of send retries before erroring out. | Send Service | Sending |
| SMTP Password | Password for SMTP service authentication | Send Service | Sending |
| SMTP Pickup Folder | Pickup folder location for the SMTP service. | Service Controller | Sending |
| SMTP Port | Port number for SMTP service. | Send Service | Sending |
| SMTP Queue Folder | Queue folder location for the SMTP service. | Service Controller | Sending |
| SMTP Retry Base Interval Seconds | The duration, in seconds, for the SMTP service to restart after a service failure. | Send Service | Sending |
| SMTP Secure Socket Options | Drop-down to select the secure socket type. | Send Service | Sending |
| SMTP Smarthost | A list of comma-separated endpoints that will be sent to instead of MX. Prioritize Smarthost setting must be set to True. | Send Service | Sending |
| SMTP Timeout Seconds | The duration, in seconds, in which a message send will be retried, up to the SMTP Max Retry Count. | Send Service | Sending |
| SMTP Use Pickup Directory | True/False. If true, Pickup Directory will be used instead of Network Delivery. | Send Service | Sending |
| SMTP User | User name for the SMTP service to run as. | Send Service | Sending |
| Store Location | Drop down that specifies the location of the certificate store (CurrentUser or LocalMachine). | Server, API | SAML |
| Support Contact | Enter the type, company, name, email, and/or phone number of various contacts for support. | Server, API | SAML |
| Supported Attached File Types | A comma-separated list of file types that are allowed as attachments. | Server, API, Incoming | Security |
| Supported Image File Types | A comma-separated list of file types that are allowed as images. | Server, API, Incoming | Security |
| Syncronym Grid Refresh Interval | The duration, in milliseconds, after which the Syncronym Manager refreshes sync data on its grids. | API, Syncronym | Syncronym |
| Syncronym Service Database ID | Set by PoliteMail. Identifier that prevents deadlocks between Syncronym and the Archive Service. | Syncronym, API | Services |
| System Administrator Role Mapping | The values accepted as the User Role to allow Administrator rights. | Server, API | SAML |
| Top Custom Value Update Interval | The duration, in milliseconds, at which the Archive Service updates the top custom field values for filtered lists. Default is 3600000 (1 hour). | Archive Service | Filtered Lists |
| Untracked Notification Delete Interval Hours | The duration, in hours, before Beefree notification metrics will be deleted. | Archive Service, Server | Metrics and Data |
| Update Interval for the Syncronym Service | The duration, in milliseconds, before Syncronym updates its syncs. Minimum value is 60000 (1 minute) | Server, API, Syncronym | Syncronym |
| Use Heatmap | True/False. Toggles Heatmap visibility. | Server, API | UI Overrides |
| Use IPv6 | True/False. IPv6 is ignored by default. | Send Service | Sending |
| Use SAML WebConfig | Use the WebConfig on the backend instead of the app settings fields in this section. This should be FALSE unless for testing/legacy purposes. | Server, API | SAML |
| User Role Mapping | The values accepted as the User Role to allow User rights. | Server, API | SAML |
| Working Hours Contact Update Batch Size EWS | The number of contact records to update per EWS batch. A setting of 0 will disable batching. | Archive Service | Software Scaling |
| Working Hours Request Batch Size | The number of contact records per batch request. Max 15. | Archive Service | Software Scaling |
| WSFed Metadata Address | Address used for WSFed Authentication | Server, API | WSFederated |
| WSFed WTRealm | Used to tell the security token service PoliteMail is requesting authentication. | Server, API | WSFederated |
