Segmentation Settings

Applies To:   PoliteMail Desktop    PoliteMail Online   □ PoliteMail O365

Version: □ 4.94   □ 4.97   5.x

Segmentation Settings

In Version 5 of PoliteMail, there are two settings which control the segmentation reports output: Segment Size (108) and Segment Limit (213).

  • Segment Size sets the minimum segment size for reporting. This can be used to enforce privacy polices where a reporting segment of 1 is effectively individual measurement.
  • Segment Limit sets the maximum number of reporting segments generated per send.

Segment SizeSegment Limit
display_nameSegment SizeSegment Limit
groupSoftware ScalingSoftware Scaling
scope_json{"Scopes":["Send Service"]}{"Scopes":["Send Service"]}


  • The second setting appears to be new, and must be scaled appropriately to match the number of segments which can possibly be generated for a site (example: At&t has nearly 200). 
  • Both of these settings are visible in the Advanced section of the PoliteMail Management Console (SegmentLimit is near the bottom, not in alphabetical order with the other settings). 

WARNING: If these settings are not set properly at the time of upgrade/installation, the segments will not be created in the database and the reporting could be missing segments. We are working on a method to recover the segments and will update this article accordingly.