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It is recommended to resize your images before importing into PoliteMail. While the PoliteMail Builder will automatically resize images based on width, this can cause your text or image to move within your template, or for your image to appear stret...
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If you are using PoliteMail version 4.91+ click here .
Once PoliteMail is installed, the server connections need to be adjusted. This will allow for the most seamless use of the application. A temporary password will be emailed to you as w...
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Last Updated: 10/05/2022
in Sending PoliteMail Templates Instructions on using the Template Builder on versions older than 4.91 may be found here . What is The PoliteMail Builder? Your browser does not support HTML5 video. The PoliteMail Builder is a PoliteMail New Message add-on that allows you...
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Last Updated: 09/28/2023
in Sending PoliteMail Inserting a Bookmark in Outlook In Outlook, the Bookmark feature can help you find or skip to a specific place at ease without scrolling through large blocks of text. Bookmarks are not trackable by PoliteMail as PoliteMail only tracks external link...
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Last Updated: 03/17/2023
in Managing Lists PoliteMail will send measured messages to any current mailing lists you have in your Exchange environment. However, you may want to create additional lists that are not in Outlook . PoliteMail ...
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Last Updated: 08/25/2023
in Measuring Results The most common type of chart you will see when viewing a Metrics Report in version 5 is the pie chart. Each of these shows various metrics, defined in the glossary below. If you sent the message using Individual Measurement, you can click on an...
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Your browser does not support HTML5 video. PoliteMail recommends sending a test message to yourself and a colleague before pushing out a large message or campaign. The Preflight Test Send feature allows users to test a completed message prior ...
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Last Updated: 06/07/2023
in Managing Lists Custom Fields can be used for further Personalization options. You can either add custom fields in PoliteMail, or import them from a CSV file when creating a mailing list. It is recommended to set up your custom fields in PoliteMail before importi...
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Last Updated: 06/08/2023
in Measuring Results Segmentation You may often want to break down a Metrics Report by various segments, such as state, department, employee type, etc, beyond the Business and Region fields. For example, you have 2 different distribution lists covering the Nor...
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Last Updated: 06/01/2023
in Measuring Results You will find metric reports of Reach, Readership, and Engagement in all Campaign and Account Reports (Admin-only feature). Email Reach Email Reach is defined as the percent of your audience that have received and opened your message an...