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It is recommended to resize your images before importing into PoliteMail. While the PoliteMail Builder will automatically resize images based on width, this can cause your text or image to move within your template, or for your image to appear stret...
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Last Updated: 09/28/2023
in Sending PoliteMail Inserting a Bookmark in Outlook In Outlook, the Bookmark feature can help you find or skip to a specific place at ease without scrolling through large blocks of text. Bookmarks are not trackable by PoliteMail as PoliteMail only tracks external link...
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Last Updated: 01/13/2025
in Troubleshooting Outlook
If you are having recurring issues with Outlook crashing, hanging or messages not sending from the Outbox when using PoliteMail, then your Outlook data file needs to be repaired.
Because Outlook data files can become damaged...
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Last Updated: 01/06/2025
in Troubleshooting Configuration
Adding your Internet email accounts to Outlook is simple. Integrating your internet email accounts within Outlook gives you the ability to send and receive email to and from your Internet email addresses within Outlook, or using the online service...
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Last Updated: 06/19/2025
in Managing ListsEasily manage and send measured emails with PoliteMail by creating and importing mailing lists from CSV files, segmenting contacts, and analyzing engagement—all within your Exchange environment.
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Last Updated: 06/12/2024
in Troubleshooting Outlook
Because PoliteMail uses WebView2 for faster performance, clearing the cache in the new Outlook or Outlook for M365 is not as straightforward.
Open the new Outlook or Outlook for M365, and then close it again.
Open a Command Prompt...
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Last Updated: 01/20/2025
in Measuring Results
The most common type of chart you will see when viewing a Metrics Report in version 5 is the pie chart. Each of these shows various metrics, defined in the glossary below. If you sent the message using Individual Measurement, you can click o...
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In order to transfer to a new user without losing their information, you will want to follow the instruction in this article: Adding, Replacing, Migrating, and Deleting Users . ...
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Last Updated: 08/12/2024
in Sending PoliteMail Templates
Instructions on using the Template Builder on versions older than 4.91 may be found here . PoliteMail version 5.1 has an all-new Builder for PoliteMail Online ! Details may be found here . What is The PoliteMail Builder? Your browser ...
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Outlook for the Desktop: Compose a new email and click on Options > From. PoliteMail Online: Click the 'From' link in the upper right. PoliteMail for Outlook 365: Compose a new email, click on the ... button to view optio...