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Learn how to properly resize images for PoliteMail templates to maintain layout and quality. This guide covers step-by-step instructions using Paint and Paint 3D to fit images to template placeholders without stretching or losing structure.
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Last Updated: 01/13/2025
in Troubleshooting Outlook
If you are having recurring issues with Outlook crashing, hanging or messages not sending from the Outbox when using PoliteMail, then your Outlook data file needs to be repaired.
Because Outlook data files can become damaged...
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Last Updated: 01/06/2025
in Troubleshooting Configuration
Adding your Internet email accounts to Outlook is simple. Integrating your internet email accounts within Outlook gives you the ability to send and receive email to and from your Internet email addresses within Outlook, or using the online service...
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Last Updated: 07/09/2025
in Managing Lists
Easily manage and send measured emails with PoliteMail by creating and importing mailing lists from CSV files, segmenting contacts, and analyzing engagement—all within your Exchange environment.
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Last Updated: 06/12/2024
in Troubleshooting Outlook
Because PoliteMail uses WebView2 for faster performance, clearing the cache in the new Outlook or Outlook for M365 is not as straightforward.
Open the new Outlook or Outlook for M365, and then close it again.
Open a Command Prompt...
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Last Updated: 01/20/2025
in Measuring Results
The most common type of chart you will see when viewing a Metrics Report in version 5 is the pie chart. Each of these shows various metrics, defined in the glossary below. If you sent the message using Individual Measurement, you can click o...
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In order to transfer to a new user without losing their information, you will want to follow the instruction in this article: Adding, Replacing, Migrating, and Deleting Users . ...
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Last Updated: 07/08/2025
in Sending PoliteMail Templates
Learn how to use the PoliteMail Builder for versions prior to 5.1. PoliteMail Builder lets you drag-and-drop templates, content, and brand themes into Outlook emails—customize layouts, images, and subject lines easily.
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How to send from a different email address in any PoliteMail platform.
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Last Updated: 07/08/2025
in Sending PoliteMail
Learn how to clear the Global Address List (GAL) cache in Outlook.