Configuration

Articles

Using the InstallShield Wizard to Repair the PoliteMail Client
To repair a damaged PoliteMail client, run the client.exe of the version you have installed. You will find this link in the Welcome email you received from PoliteMail. After clicking this link, choose Run. You will then be brought to the InstallS...
Reverse Proxy Configuration for Mobile Data Collection – On Premise Server Implementations
Q – Does PoliteMail need external connectivity (outside the firewall) to get mobile enabled? A – No, however PoliteMail does require certain https traffic from the internet to reach the PoliteMail Server. The bottom line is that HTTPS traffic orig...
Email Distribution Not Sending With A Hybrid Exchange On-Premise And Office 365 Implementation
For Hybrid Exchange Office365 implementations without Azure AD connect (or AD FS – Federation) implemented. A common Exchange hybrid implementation has the MX record pointing to Office 365, with the mail domains configurated in Office 365 as in...
Errors When Adding Multiple Accounts
Microsoft Outlook allows you to add multiple Microsoft Exchange accounts to the same profile. This may cause some errors and unexpected behavior. Please visit this Microsoft article for an explanation of these errors. ...
I am getting an invalid credential error, what do I do to fix this?
Invalid Credential Error In order to resolve this issue, try clearing the Internet cache and restarting Outlook. ...
Enabling Send HTML Only
Complicated nested mime parts can cause Exchange to be unable to apply transport rules. A new config option, ‘SendHtmlOnly’, has been added to enable html only sending that places attachments at the same mime nesting level as the html part. When e...
Configuring Internet Email Accounts (Gmail, Yahoo, Hotmail) in Outlook
Adding your Internet email accounts to Outlook is simple. Integrating your internet email accounts within Outlook gives you the ability to send and receive email to and from your Internet email addresses within Outlook, or using the online service. ...
How to Set Your Send-To Permissions on Exchange and Office365
To solve send-to permissions issues for both Mac and Windows users, you can set send-to permissions on Exchange. Users can still select the list in Outlook, but when they send, Exchange rejects it and bounces it back. PoliteMail bypasses that chec...
I'm being prompted for a Sender ID. What is it, and how do I get one?
Sender IDs Sender ID is used to detect spoofing . A spoofed email message is modified to appear as if it originates from a sender other than the actual sender of the message. Sender ID detects spoofed email messages by using the Sender Policy Fram...
How does PoliteMail work with security appliances like Mimecast or Proofpoint?
Email Security Appliances  In some cases, organizations will employ a Mail Security Appliance, such as Proofpoint or Mimecast Barracuda, to filter spam emails and block others. This is usually a security requirement and sometimes creating a receive...
How do I update the Graph secret?
To update the secret in Graph, you will need to go to the Microsoft Entra Admin Center.  If logged into your network, you can access the Admin Center (if you have Admin rights) at https://entra.microsoft.com . Browse to  Ide...