Articles
Creating and Sending to PoliteMail Distribution Lists
PoliteMail will send measured messages to any current mailing lists you have in your Exchange environment. However, you may want to create additional lists that are not in Outlook . PoliteMail ...
How do I narrow down the lists displayed on screen?
Narrowing Down a List If you need to narrow down the lists displayed, there are a few options. You can filter the lists to only show lists that have been created by you or a particular user. Click the arrow next to Owner. Version 5.0: ...
How do I create a filtered list?
Filters are a search parameters that are used to generate a list of contacts. By using Filters, you can quickly create and manage groups of contacts. For example, you could create a list of contacts that are grouped by manager. Alternatively, you ...
Exporting Mailing Lists
PoliteMail gives you the option to export Mailing Lists to an Excel spreadsheet. From the POLITEMAIL tab , choose Mailing Lists. Select the list you want to export by clicking on it. You can hold down the CTRL key to select multiple lists. &...
Sharing Mailing Lists
Please select your PoliteMail version: PoliteMail 4.9 | PoliteMail 5.0 or PoliteMail online PoliteMail 5.0/PoliteMail online Sharing a mailing list will make it available to all users, or will adhere to Group permissions if your com...
Deleting a List
To delete a mailing list, go to POLITEMAIL > Lists > Mailing Lists . Check the bubble next to the list you wish to delete and click the 'Delete' button (The 'X' in version 4.9x ). You will now be given a warning as...
How to Add and Edit Custom Fields From Imported Lists
Custom Fields can be used for further Personalization options. You can either add custom fields in PoliteMail, or import them from a CSV file when creating a mailing list. It is recommended to set up your custom fields in PoliteMail before importi...
Creating Follow-Up Mailing Lists
If using Individual Measurement Mode, you can create follow-up mailing lists. Select the Results button for the email that you want to create a follow-up list for. Let’s say you want to send a follow-up email to the recipients who di...
Create a Subscription List with Opt-Out Options in PoliteMail 4.8-4.9
This process is for PoliteMail users on version 4.8 - 4.9. For later versions, click here . A subscription list enables your recipients to opt-in and opt-out of the list themselves. You will need to give recipients the option to opt-ou...
How To Control Who Can Send to a Distribution Group
To handle large Distribution Lists: You could hide these lists from the Global Address Lists, but synchronize them using Syncronym, and just the PoliteMail users would have access to these lists (and be able to create their own targeted lists), us...
List Operations
PoliteMail provides you with several tools to organize your lists. Please be advised that these only apply to PoliteMail lists . Click Lists > Mailing Lists from the PoliteMail toolbar. Select/check the list name(s) you want to work with. ...
Using Opt-In in PoliteMail 4.8
This feature applies to version 4.8 and under. For versions 4.9 and up, please refer to this article on Subscriptions . Using the Opt-In Feature in PoliteMail gives the recipient the choice to continue receiving emails from you. Every Mail...
Using Bulk Update to Change Multiple Fields in a List
The Bulk Update feature in PoliteMail allows you to choose multiple columns within a List and add or change them to one common value. This allows for quick editing within Lists. 1. Go to POLITEMAIL > Lists > Mailing List...
Creating Filtered Lists with Syncronym
For Syncronym users, you can create a mailing list based off of the custom fields your Administrator has designated. Go to PoliteMail > Lists > Mailing Lists Select the list you want to filter. Then go to New > Filtered List . &nbs...
Adding to your Outlook Whitelist
If an email message you want ends up in your spam folder by mistake, you can prevent that from happening again by adding the sender's email address or email domain to your Outlook whitelist. In Outlook 2010+ , from the Home tab click Junk, th...
Using Opt-Out in PoliteMail 4.9
This feature applies to Version 4.9 and under. For versions 4.9.1 and up, please refer to the article on Subscriptions . The opt-out feature removes the contact from ALL mailing lists. Customizing Your Opt-Out Page It’...
Can I synchronize a PoliteMail contact list with Azure Active Directory? New
Syncing a PoliteMail Contact List with Azure AD Group Syncronym ® from PoliteMail is a service that connects your lists of current contacts, such as from a Human Resources Information System (HRIS) or Azure Active Directory (AAD), and synchron...