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Outlook for the Desktop: Compose a new email and click on Options > From. PoliteMail Online: Click the 'From' link in the upper right. PoliteMail for Outlook 365: Compose a new email, click on the ... button to view options, and ...
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Last Updated: 11/20/2023
Your browser does not support HTML5 video. If you are experiencing technical issues with your PoliteMail account, please reach out to our technical support team. PoliteMail for the Outlook Desktop: In your main PoliteMail tab, click on th...
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Last Updated: 08/17/2022
in Sending PoliteMail Clearing the Global Address List (GAL) Cache In the Outlook main window, click the File menu. From the File menu, click the Options button. In the Options, click the Mail tab and scroll down to the Send Messages section. Click the Empty...
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Data Collection and Storage by PoliteMail Download a PDF of this information here ! The data collected and stored by PoliteMail varies depending on the measurement mode used to send a measured message. The table below provides a summary. ...
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Last Updated: 04/26/2023
in User Administration To perform any of these tasks, you must have Admin privileges. If you are not an Admin, please contact your local PoliteMail Administrator for assistance. Verify your Licenses To add, delete, or migrate a user there are a few simple steps to f...
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Your browser does not support HTML5 video. PoliteMail recommends sending a test message to yourself and a colleague before pushing out a large message or campaign. The Preflight Test Send feature allows users to test a completed message prio...
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Last Updated: 08/22/2022
in Managing Lists To handle large Distribution Lists: You could hide these lists from the Global Address Lists, but synchronize them using Syncronym, and just the PoliteMail users would have access to these lists (and be able to create their own targeted lists), us...
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Last Updated: 02/22/2024
in Measuring Results You will find metric reports of Reach, Readership, and Engagement in all Campaign and Account Reports (Admin-only feature). Email Reach Email Reach is defined as the percent of your audience that have received and opened your message a...
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Last Updated: 03/10/2025
in Upgrading
Release Notes
Release: 5.25.5130.4290
Updates With This Release New Features
ONLINE This version introduces a new toolbar layout in PoliteMail Online to enhance the editing experience! This includes making it easier ...
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Measuring iOS and macOS Devices Background Email is typically tracked and measured using small transparent images, which are remotely hosted and referenced over the internet using a standard web http/https request. Sometimes called “tracking b...