Articles
PoliteMail and Log4j Vulnerability Issue
Apache Log4j2 is used in Java applications. PoliteMail does not use the Java runtime in any of our products and is not affected by this vulnerability. Log4j2 is a ubiquitous library used by millions for Java applications. Created by Ceki Gülcü,...
AngularJS v.1.7.9 Security Warning
AngularJS has been upgraded to 1.8.0. If a user runs a security scan on a version lower than 4.9.7, they may get this security alert. Please upgrade to version 1.8.0 to solve this issue. PoliteMail versions 4.9.7+ have been upgraded with this ve...
Windows Defender Users Get False Positive Trojan When Downloading The Client
Clients using Windows Defender who attempt to load the client.zip file will receive a false/positive trojan warning as follows:
The client .zip file does not contain a trojan. To our knowledge, only Windows Defender is flagging the file as a t...
Exchange Journaling, E-discovery and Legal Holds
How is PoliteMail compliant with legal hold and e-discovery requirements?
When a litigation begins or is reasonably anticipated, a company must suspend its routine document retention/destruction process to preserve all documents and digital files....
Export Control Classification
All PoliteMail products are subject to U.S. Export Control Regulations. Below is the list of Export Control Classification Numbers (ECCNs) for the current releases of PoliteMail Software products. Product: PoliteMail for Outlook, PoliteMail Server...
Data Security Notice: Meltdown and Spectre Remediation
In regards to the industry-wide processor in-memory security vulnerabilities known as “Meltdown” and “Spectre” as of 1/12/2018 the PoliteMail data security administration team has completed their analysis and is confirming there is no evidence ...
Compliance with EU Data Directive, Individual Privacy
Within the EU certain countries have strict privacy policies which may prevent you from compiling data at the individual level.
If you want to use PoliteMail to get the email metrics (opens, clicks, etc.), but keep the individuals anonymous, you c...
EU Data Directive, January 2012 Update
On 26 January 2012, the European Commission released new proposals regarding the EU Data Protection Directive (95/94/EC) and e-Privacy Directive (2009/136/EC) which came into effect 25 May 2011. The objective is to make the data protection rules mo...
PoliteMail and Group Policy Objects (GPO)
Group Policy Objects (GPOs) often apply a policy to Outlook throughout an organization to prevent web pages from being displayed within the Outlook client, to prevent bogus or unsecure links. A GPO can also disable the Home Page tab on an Outlook...
ActiveX Control Windows Security Warning
An ActiveX Control might be unsafe to interact with other parts of this page... If you encounter the following dialog box when using PoliteMail: This is usually an issue with your internet settings and what zone the PoliteMail server is assigne...