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Last Updated: 07/31/2025
in Managing Content
Adding Video to a Message Your browser does not support HTML5 video.
Because your message can be sent to thousands of recipients and thus create a very large process time for the server, videos are not uploaded; your video needs to re...
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Last Updated: 07/31/2025
in Sending PoliteMail Templates Learn how to use the PoliteMail Builder for versions prior to 5.1. PoliteMail Builder lets you drag-and-drop templates, content, and brand themes into Outlook emails—customize layouts, images, and subject lines easily.
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Last Updated: 07/30/2025
in Getting Started Flight School is PoliteMail’s self-paced learning platform designed to help users master the basics before attending live workshops. Access is by invitation only, and includes courses to get you up and running with PoliteMail quickly and confidently.
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Last Updated: 07/30/2025
in Sending PoliteMail Beefree PoliteMail Online now supports the Beefree Editor—use pre-designed templates or create your own, with full access to PoliteMail metrics and lists.
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Discover the new PoliteMail Builder—featuring an easier layout, drag-and-drop content, AI-powered subject suggestions, and Folders for organizing templates, layouts, and assets.
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Discover the redesigned PoliteMail Builder in version 5.10, featuring an intuitive interface, folder organization, customizable templates, direct access to AI/B testing, and mobile message previews for a streamlined content creation experience.
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Last Updated: 07/23/2025
in Troubleshooting Messages
In versions of PoliteMail prior to version 5.3, PoliteMail will fall back to the main From address if Outlook is unable to retrieve the SMTP address of the From that was selected. Note that this is a a rare occurrence; the message will also sti...
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Last Updated: 07/18/2025
in Sending PoliteMail Beefree
If you are using stock images in Beefree and they are not displaying, the most common culprit is a CSP (Content Security Protocol) or VPN block. These protocols block certain URLs for security, and they will need to be whitelisted for them to dis...
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PoliteMail 5.1 introduces 'Froms' in Account Settings—an intuitive way to manage From address permissions, view approved users, and control verification modes for secure email sending.
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Last Updated: 07/17/2025
in Sending PoliteMail Beefree