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Last Updated: 06/20/2025
in Troubleshooting Messages
If you are using Outlook 2016 with PoliteMail you may notice that certain font style revisions such as font size, bold/italic or font color may not hold within your templates or email messages. These same messages may view as revised on sy...
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Last Updated: 06/20/2025
in Sending PoliteMail Templates You might think that anything you copy from Word and paste into Outlook should look the same, right? After all, both products are made by the same company! Unfortunately, it's not that simple as Word and Outlook basically speak two totally diffe...
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Last Updated: 06/19/2025
in User Administration
You may want users to send certain communication from a shared email address, such as hr@company.com. Shared mailboxes are a feature in Outlook, but PoliteMail allows you to define who is allowed to use specific mailboxes for measured messa...
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Last Updated: 06/19/2025
in User Administration
The concepts of Regions and Business Groups provide an additional level of control and organization for your content. Region and Business Group organization limits the scope of the sharing, such that only users within the same Region and/or Bu...
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Last Updated: 06/19/2025
in Managing Lists PoliteMail lets you export your mailing lists to Excel or as a .csv file for easy research!
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Last Updated: 06/19/2025
in Managing Lists Easily manage and send measured emails with PoliteMail by creating and importing mailing lists from CSV files, segmenting contacts, and analyzing engagement—all within your Exchange environment.
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Last Updated: 06/19/2025
in Measuring Results Discover the new Multi-Compare feature in version 5.05 and above—easily compare multiple Metrics Reports side-by-side, sort and customize your data view, and manage selection limits for streamlined reporting and analysis.
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Finding Your PoliteMail Version PoliteMail for Outlook Desktop PoliteMail for M365 PoliteMail Online
POLITEMAIL > Account > Server Info
☰ > Settings > Request Support. Version will be included in the email body.
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PoliteMail 5.3 User Guide.pdf This User Guide covers the basics and how to get started with PoliteMail for all interfaces: the desktop COM Add-In, PoliteMail Online, or PoliteMail for Microsoft 365. Older Versions PoliteMail 5.2 User Gui...