Updated Articles | Page 1

Exporting Mailing Lists

Last Updated: 06/19/2025 in Managing Lists

PoliteMail lets you export your mailing lists to Excel or as a .csv file for easy research!
Creating and Sending to PoliteMail Distribution Lists

Last Updated: 06/19/2025 in Managing Lists

Easily manage and send measured emails with PoliteMail by creating and importing mailing lists from CSV files, segmenting contacts, and analyzing engagement—all within your Exchange environment.
Can I compare more than two messages?

Last Updated: 06/19/2025 in Measuring Results

Discover the new Multi-Compare feature in version 5.05 and above—easily compare multiple Metrics Reports side-by-side, sort and customize your data view, and manage selection limits for streamlined reporting and analysis.
What version of PoliteMail do I have?

Last Updated: 06/18/2025 in Getting Started System Settings

Finding Your PoliteMail Version PoliteMail for Outlook Desktop PoliteMail for M365 PoliteMail Online POLITEMAIL > Account > Server Info ☰ > Settings > Request Support. Version will be included in the email body. ...
How do I get started and log into PoliteMail?

Last Updated: 06/18/2025 in Getting Started Frequently Asked Questions
PoliteMail User Guides

Last Updated: 06/18/2025 in Reference Material User and Administrator Guides

PoliteMail 5.3 User Guide.pdf This User Guide covers the basics and how to get started with PoliteMail for all interfaces: the desktop COM Add-In, PoliteMail Online, or PoliteMail for Microsoft 365. Older Versions PoliteMail 5.2 User Gui...
How do I access the PoliteMail Sandbox?

Last Updated: 06/18/2025 in Getting Started PoliteMail Sandbox

Accessing via Email and Password Contact your PoliteMail sales professional about access; they will perform some quick initial setup for you. Navigate to https://sandbox.pmail2.com Sign in using the username/email and password your salesperso...
Invitation from a shared calendar doesn't look like it sent

Last Updated: 06/16/2025 in Troubleshooting Metrics

Situation: You send a calendar invite from a shared calendar to a PoliteMail list. Although the invitation does appear in the recipient's inbox, it looks like a regular email message - there is no meeting information, and there are no Accep...
What is the difference between PoliteMail for the Desktop, Online, and 365?

Last Updated: 06/13/2025 in Getting Started

Click here to skip directly to chart that lists all features for each version. Your browser does not support HTML5 video. PoliteMail Desktop vs Online vs 365 PoliteMail for the desktop allows you to create powerful measured emails ...
Where can I find a list of PoliteMail features by version?

Last Updated: 06/13/2025 in Upgrading

PoliteMail Features by Version Category Feature Description Version System and Security Single Sign-On Gain automatic PoliteMail user account management based on your company’s own Office365 identity and active directory s...