Updated Articles

  1. From Management

    PoliteMail 5.1 introduces 'Froms' in Account Settings—an intuitive way to manage From address permissions, view approved users, and control verification modes for secure email sending.
  2. Is there a Quick Start Guide for using Beefree with PoliteMail?

  3. SVG files are not displaying when sending with Beefree

    Learn how to resolve the error you get when you include a svg image in your message with Beefree.
  4. What do the buttons in the toolbar do in version 5.25 of PoliteMail Online?

    Version 5.25 and later of PoliteMail Online use a different toolbar layout. if you are on this version, this article describes each toolbar button and its function.
  5. What do all of the buttons in the toolbar in PoliteMail Online do?

    Understand each of the buttons in the toolbar for PoliteMail Online, what they look like, and what they do.
  6. How do I perform the Simple Implementation of PoliteMail?

    Get started with PoliteMail’s simple implementation. Learn how to install the M365 add-in, assign SysAdmin roles, and understand the Microsoft Graph permissions required for secure and efficient email tracking.
  7. What are the permissions needed for Microsoft Graph?

    Permissions for Microsoft Graph The permissions needed vary depending on whether or not you enable SSO and how you want List Expansion to be handled (Client-Side, Server-Side, or both).  Each possible configuration is outlined below.  You c...
  8. How do I open a previously sent message?

    Learn how to open a previously sent message when using PoliteMail for the Windows desktop or for M365.
  9. Deleting Older or Unused Templates

    Learn how to delete a Template in PoliteMail in a few simple steps.
  10. How do I send from a different email address?

    How to send from a different email address in any PoliteMail platform.