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Last Updated: 07/17/2025
in Sending PoliteMail Beefree
Learn how to resolve the error you get when you include a svg image in your message with Beefree.
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Version 5.25 and later of PoliteMail Online use a different toolbar layout. if you are on this version, this article describes each toolbar button and its function.
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Understand each of the buttons in the toolbar for PoliteMail Online, what they look like, and what they do.
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Last Updated: 07/17/2025
in Getting Started
Get started with PoliteMail’s simple implementation. Learn how to install the M365 add-in, assign SysAdmin roles, and understand the Microsoft Graph permissions required for secure and efficient email tracking.
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Permissions for Microsoft Graph
The permissions needed vary depending on whether or not you enable SSO and how you want List Expansion to be handled (Client-Side, Server-Side, or both). Each possible configuration is outlined below. You c...
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Learn how to open a previously sent message when using PoliteMail for the Windows desktop or for M365.
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Last Updated: 07/10/2025
in Sending PoliteMail Templates
Learn how to delete a Template in PoliteMail in a few simple steps.
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How to send from a different email address in any PoliteMail platform.
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PoliteMail is available in three different editions, or interfaces:
Edition
Description
How to Tell if You're Using it
PoliteMail for the Outlook Desktop
This is the original interface of PoliteMail, and is a...
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Last Updated: 07/10/2025
in Sending PoliteMail Templates
PoliteMail templates use a 640px grid for maximum compatibility. Learn recommended image and banner dimensions, auto-sizing tips, and layout guidelines for best results.