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Accessing via Email and Password Contact your PoliteMail sales professional about access; they will perform some quick initial setup for you. Navigate to https://sandbox.pmail2.com Sign in using the username/email and password your salesperso...
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Last Updated: 06/16/2025
in Troubleshooting Metrics
Situation: You send a calendar invite from a shared calendar to a PoliteMail list. Although the invitation does appear in the recipient's inbox, it looks like a regular email message - there is no meeting information, and there are no Accep...
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Last Updated: 06/13/2025
in Getting Started Click here to skip directly to chart that lists all features for each version.
Your browser does not support HTML5 video. PoliteMail Desktop vs Online vs 365 PoliteMail for the desktop allows you to create powerful measured emails ...
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Last Updated: 06/13/2025
in Upgrading
PoliteMail Features by Version Category Feature Description Version System and Security Single Sign-On Gain automatic PoliteMail user account management based on your company’s own Office365 identity and active directory s...
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Last Updated: 06/12/2025
in Upgrading
Release Notes Release: 5.30.5324.4650 Updates With This Release Improvements ONLINE Beefree is now supported as an alternate editor alongside the existing PoliteMail Builder, with full support for templates, personalization, pre...
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Last Updated: 06/12/2025
in User Administration
User Type defines the level of access and sharing the user has within the system. There are four types: SysAdmin Admin Manager User Users All All Region/Business Self only Lists All All Region/Business Self only (u...
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Last Updated: 06/12/2025
in Getting Started A description of the tasks and resources needed to set up SyncroNym Online.
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The new toolbar layout in version 5.25 is designed to be more intuitive in its layout, as well as be more responsive. Please note the new toolbar layout is visible only if you have the new PoliteMail Builder enabled. Top Row The top row...
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Learn how your Entra ID and PoliteMail display names are used in email communications: Entra ID applies with Receive Connectors, internal messages, and no Mail Gateway; PoliteMail names are used otherwise. Easily update your PoliteMail display name via Mailing Lists > People in your settings.
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Last Updated: 06/05/2025
in Sending PoliteMail Templates Creating a New Template Create a Brand Theme Your first step in creating a new template is to design your Brand Theme. Click on Brand Themes and choose New . Give your theme a name. You can also make it the Default for all templates, ...