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Last Updated: 05/06/2024
in Upgrading PoliteMail customers who had been running PoliteMail 4.7x – 4.9x and who had not upgraded PoliteMail versions until recently (2024, version 5.x+) will likely notice a drop in metrics. If you have not upgraded your instance of PoliteMail over...
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This feature is intended to prevent mailbox congestion after sending an email. Specifically, this feature will suppress certain messages such as out-of-office replies and auto replies that are rule based, as well as soft Delivery/Nondelivery repor...
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Permissions for Microsoft Graph The permissions needed vary depending on whether or not you enable SSO and how you want List Expansion to be handled (Client-Side, Server-Side, or both). Each possible configuration is outlined below. You...
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Deploying PoliteMail via Manifest for Outlook 365 Click the Apps button, then click the icon to open the Admin Center . In the left panel, click Settings > Integrated Apps . A list of integrated apps displays, with a lis...
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Last Updated: 05/01/2024
in Sending PoliteMail
Save As / Drafts Your browser does not support HTML5 video. A ‘Save As’ button has been added to allow saving the message as a draft. Anyone can view a saved message, similar to a shared mailbox. For PoliteMail for the D...
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Last Updated: 04/30/2024
in Measuring Results
The auto refresh toggle at the top of a data grid lets the data shown automatically update for you. By default, the toggle is set on and the data will refresh every 10 seconds. Auto refresh must be turned off for filtering and sor...
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Last Updated: 04/29/2024
in Measuring Results
Currently, these measurements are standardized and cannot be adjusted. The only readership criteria that can be adjusted is the ability to override word count . ...
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Your browser does not support HTML5 video. Because of how Outlook is structured, when you select a Custom Field for personalization, Outlook will insert it in the body of your email, and does not give you the option to insert it in the Subje...
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Draft a new message, then select PoliteMail > Personalization and choose the field you want to insert. The field text is inserted into your message and the data will be replaced (merged) when you Send . When you choose a personaliza...
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Last Updated: 04/18/2024
in User Administration The concepts of sharing and ownership allow you to control who can see and use the email templates you create or content you import such as images or Smart Attachments. Understanding Ownership By default, the user who creates the content is the...