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Accessing and Editing a Scheduled Message Your browser does not support HTML5 video. Select the PoliteMail tab within your Outlook window. Select Campaigns > Scheduled Sends. Click the desired Scheduled Message. Version 5.0: C...
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Your browser does not support HTML5 video. PoliteMail recommends sending a test message to yourself and a colleague before pushing out a large message or campaign. The Preflight Test Send feature allows users to test a completed message prior ...
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Last Updated: 10/10/2024
in Measuring Results Go to POLITEMAIL > Results > Messages . Version 5.0: Select a message and click Email Metrics. Version 4.9x: Double-click on a message to view it, then click the Benchmark link. Comparing to your Company Average in the M...
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This feature is intended to prevent mailbox congestion after sending an email. Specifically, this feature will suppress certain messages such as out-of-office replies and auto replies that are rule based, as well as soft Delivery/Nondelivery repor...
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Your hostname is the same as your server connection, which is usually yourcompany.pmail.com. Some companies may use specially branded hostnames , but that is the default. ...
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System Administrator Settings
The table below lists the many settings available to the System Administrator (Sysadmin) role.
Beware: Make sure you know what you're doing! Changing these settings can cause PoliteMail to cease to...
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Last Updated: 10/01/2024
in User Administration The concepts of Regions and Business Groups provide an additional level of control and organization for your content. Region and Business Group organization limits the scope of the sharing, such that only users within the same Region and/or Busi...
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Last Updated: 10/01/2024
in Managing Content
Adding Video to a Message PoliteMail provides a couple of ways to integrate video into your messages easily! Option One: Link to Video from an Image The most common way to add a video is to first insert an image of your choice from the Poli...
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Last Updated: 09/26/2024
in Managing Content
PoliteMail’s Smart Attachment feature is a great way to keep your email message size down by hosting attachments on PoliteMail’s server, versus using Outlook’s Add Attachment feature. These attachments can also be measured and reported on. Examp...
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Last Updated: 09/24/2024
in Commlytics
The Commlytics Dashboard contains a lot of useful insights! Here's a breakdown:
Export the report as a .csv or .pdf file.
The settings icon allows you to clear the cache, reset all excluded topics so they're visible again, or re...