Updated Articles

  1. How can I remove Measurement for a specific link or smart attachment?

    Learn how to exclude specific links from PoliteMail tracking by adding ?notrack=true or ¬rack=true for Teams links. Works with Smart Attachments too.
  2. How do I save a sent Message as a PDF?

    Learn how to save a message in Outlook as a PDF.
  3. How do I prevent Outlook from automatically embedding images?

    Learn how to prevent images in PoliteMail emails from being sent as attachments by using the Add Image feature. Fix Outlook settings to reduce email size and ensure proper image display across all email clients.
  4. How does auto-hyphenation work in PoliteMail?

    Learn how to use Auto-Hyphenation in PoliteMail 5.1+ to improve text alignment in emails. Discover interface-specific settings, limitations across Outlook versions, and best practices for consistent formatting.
  5. Web-Safe Fonts for PoliteMail

    Learn how PoliteMail handles font compatibility across devices and platforms, including PoliteMail Online's web font limitations and best practices for using corporate fonts in email communications.
  6. What do the different Send Statuses mean?

    This article describes the various Send Statuses displayed on the Sends grid in PoliteMail.
  7. Can I resend an email to only those who haven't opened a message the first time?

    Resending an email to only those who haven't opened a message the first time can only be done when using Individual Measurement.
  8. How to Clear the Global Address List (GAL) Cache

    Learn how to clear the Global Address List (GAL) cache in Outlook.
  9. Using Microsoft Stream with PoliteMail

    Learn how to upload videos to Microsoft Stream and embed clickable video thumbnails in PoliteMail messages to track viewer engagement.
  10. Using PoliteMail with Translator for Outlook To Display Messages in Multiple Languages

    Use the free Translator for Outlook add-in to translate PoliteMail messages into different languages directly from your inbox.