Updated Articles

  1.  Using the PoliteMail Connector on Microsoft Power Automate

    Use PoliteMail’s Power Automate connector to trigger email workflows based on engagement data. Automate tasks across Microsoft 365 apps with ease.
  2. Copying and Pasting from Word looks bad!

    Learn best practices for copying content from Word into PoliteMail templates in Outlook, including formatting tips and paste settings for clean results.
  3. Are recipients included when I save a Template?

    By design, recipients (the To, cc, and bcc fields) are NOT included when you save a Template.
  4. What happens if I use a Template with missing content items?

    PoliteMail alerts you if a template contains missing content. Review the warning, run a Preflight Test Send, or proceed with caution.
  5. How can I tell if an Item already has tags?

    Learn how to tell if a PoliteMail Content item has tags, either through the PoliteMail Builder or from the Content List.
  6. How do I share a template with other users?

    Easily share PoliteMail templates and content with your Groups. Use the Share button to manage access and collaboration across your team.
  7. How do I use Tags or Tag Groups in PoliteMail?

    Use tags in PoliteMail to label and organize content. Admins can create Tag Groups to standardize tagging across messages, templates, and assets.
  8. Are there any PageWorthy sample templates?

    PageWorthy offers custom, mobile-friendly PoliteMail templates with branding support—ideal for users needing advanced designs beyond the Builder.
  9. How do I add Content to a Template?

    Learn how to add and manage images, links, and content in classic PoliteMail Builder templates for Outlook Desktop and PoliteMail Online 5.0 or earlier.
  10. How do I create a Template in PoliteMail?

    Learn how to create, edit, and manage templates using the classic PoliteMail Builder in Outlook Desktop or PoliteMail Online version 5.0 and earlier.