Updated Articles

51. Are recipients included when I save a Template?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    By design, recipients (the To, cc, and bcc fields) are NOT included when you save a Template.

52. What happens if I use a Template with missing content items?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    PoliteMail alerts you if a template contains missing content. Review the warning, run a Preflight Test Send, or proceed with caution.

53. How can I tell if an Item already has tags?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Learn how to tell if a PoliteMail Content item has tags, either through the PoliteMail Builder or from the Content List.

54. How do I share a template with other users?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Easily share PoliteMail templates and content with your Groups. Use the Share button to manage access and collaboration across your team.

55. How do I use Tags or Tag Groups in PoliteMail?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Use tags in PoliteMail to label and organize content. Admins can create Tag Groups to standardize tagging across messages, templates, and assets.

56. Are there any PageWorthy sample templates?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    PageWorthy offers custom, mobile-friendly PoliteMail templates with branding support—ideal for users needing advanced designs beyond the Builder.

57. How do I add Content to a Template?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Learn how to add and manage images, links, and content in classic PoliteMail Builder templates for Outlook Desktop and PoliteMail Online 5.0 or earlier.

58. How do I create a Template in PoliteMail?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Learn how to create, edit, and manage templates using the classic PoliteMail Builder in Outlook Desktop or PoliteMail Online version 5.0 and earlier.

59. How To Use the Template Builder PoliteMail Versions 4.7 - 4.9

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    If you are using PoliteMail 4.7 to 4.9, this article describes how to use the Template Builder.

60. How do I Import my own HTML file to make a Template?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Import custom HTML templates into PoliteMail or Outlook, edit in the email body, and save for future use—no Builder required.

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