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Last Updated: 03/14/2025
in Managing Content
Adding Images with PoliteMail Online Using the Add Image Button If you have the URL of an image that is stored online, you can use the Add Image button to insert it into your message. Note that this can only be done with online files; to ...
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Last Updated: 03/05/2025
in Troubleshooting Messages If you are having problems sending an email tracked, where after you click Send the message goes into the Drafts folder, the PoliteMail send process has failed. The Drafts folder is located in the Folder Pane on the left hand side of Outlook. Cli...
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Last Updated: 03/04/2025
in Sending PoliteMail
Adding emoji works in both PoliteMail for the desktop as well as PoliteMail Online. To quickly insert a variety of emojis and smileys into the subject line of your email, you can use a built-in emoji keyboard, which is available on both Windows...
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Deploying PoliteMail via Manifest for Outlook 365 Click the Apps button, then click the icon to open the Admin Center . In the left panel, click Settings > Integrated Apps . A list of integrated apps displays, with a list of currently ins...
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COM Add-In vs Outlook/Modern Add-In Your browser does not support HTML5 video. COM Add-In Outlook (Modern) Add-In Specific to Windows computers Work on any web-based Outlook platform Supplemental program that runs at startup of...
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Last Updated: 02/26/2025
in Upgrading
PoliteMail Online (PMO) All you need to do is enter your PoliteMail server name in your browser! Your server name is what you enter when logging into PoliteMail, such as https://pmqareact2.pmail5.com/. From there a window will appear for you...
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Your browser does not support HTML5 video. What is Open Visibility? Open Visibility is another feature added to PoliteMail’s suite of Feedback options. Open Visibility allows your recipients to see interaction data in near real-time, includi...
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Last Updated: 02/18/2025
in Upgrading
PoliteMail AI Model Governance This policy outlines the governance framework for the use of the AI models utilized within our commercial applications, including but not limited to, the Mistral Large Language Model (LLM), the Llama LLM, and the ...
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Last Updated: 02/13/2025
in Measuring Results
PoliteMail metrics are awesome and powerful, but if your reporting is typically in Excel or you use dashboards through PowerBI, wouldn't it be even better if metrics data could link with Excel or PowerBI in real time? The Advanced Analytics Das...
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The PoliteMail Builder, available in version 5.10 and later, has been redesigned from the ground up to be more intuitive, convenient, and powerful than ever. Refer to this article for more details! More visual, organized user interface! Orga...