Updated Articles

61. Best Practices for The PoliteMail Builder

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Learn recommend tips or practices to use the PoliteMail Builder most effectively.

62. Send via Graph

    Last Updated: 07/08/2025 in Sending PoliteMail
    PoliteMail supports sending via Microsoft Graph for faster, secure delivery without extra configuration—ideal for high-volume, trusted email sends.

63. Can we limit the measurement modes people can use in PoliteMail Online?

    Last Updated: 07/08/2025 in Sending PoliteMail
    PoliteMail Admins have the ability to limit Measurement Modes globally for all users.

64. Does PoliteMail support dynamic distribution lists?

    Last Updated: 07/08/2025 in Sending PoliteMail
    With the right configuration, version 5.0 and higher of PoliteMail will support Dynamic Distribution Lists!

65. How do I delete a From address?

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    PoliteMail 5.1+ lets Admins disable From addresses instead of deleting them. Earlier versions require IT to remove or revoke mailbox permissions.

66. Will my messages automatically save as I create them?

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Starting with version 5.15 of PoliteMail, messages you compose will auto-save as a Draft at a time interval set by your System Administrator.

67. What is the difference between sending via the PoliteMail Server versus via Outbox?

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    PoliteMail recommends PoliteMail server sending for large lists. Outbox is limited to ~2000 recipients; M365 Outbox offers higher limits and faster delivery.

68. Archiving Messages

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Archiving controls how your PoliteMail data is archived and cached. Users can manually update metric reports by clicking the Update button at the top of the report.

69. HTML Personalization Via Importing a Custom Field

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Enable HTML personalization in PoliteMail to insert custom HTML fields from CSVs into emails using custom fields and personalized tags.

70.  How to Use Message Tagging

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Use PoliteMail Message Tagging to organize, filter, and report on emails. Admins can create Tag Groups with required or predefined tag options.

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