Updated Articles

61. How To Use the Template Builder PoliteMail Versions 4.7 - 4.9

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    If you are using PoliteMail 4.7 to 4.9, this article describes how to use the Template Builder.

62. How do I Import my own HTML file to make a Template?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Import custom HTML templates into PoliteMail or Outlook, edit in the email body, and save for future use—no Builder required.

63. Best Practices for The PoliteMail Builder

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Learn recommend tips or practices to use the PoliteMail Builder most effectively.

64. Can we limit the measurement modes people can use in PoliteMail Online?

    Last Updated: 07/08/2025 in Sending PoliteMail
    PoliteMail Admins have the ability to limit Measurement Modes globally for all users.

65. Does PoliteMail support dynamic distribution lists?

    Last Updated: 07/08/2025 in Sending PoliteMail
    With the right configuration, version 5.0 and higher of PoliteMail will support Dynamic Distribution Lists!

66. How do I delete a From address?

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    PoliteMail 5.1+ lets Admins disable From addresses instead of deleting them. Earlier versions require IT to remove or revoke mailbox permissions.

67. Will my messages automatically save as I create them?

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Starting with version 5.15 of PoliteMail, messages you compose will auto-save as a Draft at a time interval set by your System Administrator.

68. What is the difference between sending via the PoliteMail Server versus via Outbox?

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    PoliteMail recommends PoliteMail server sending for large lists. Outbox is limited to ~2000 recipients; M365 Outbox offers higher limits and faster delivery.

69. Archiving Messages

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Archiving controls how your PoliteMail data is archived and cached. Users can manually update metric reports by clicking the Update button at the top of the report.

70. HTML Personalization Via Importing a Custom Field

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Enable HTML personalization in PoliteMail to insert custom HTML fields from CSVs into emails using custom fields and personalized tags.

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