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Learn how your Entra ID and PoliteMail display names are used in email communications: Entra ID applies with Receive Connectors, internal messages, and no Mail Gateway; PoliteMail names are used otherwise. Easily update your PoliteMail display name via Mailing Lists > People in your settings.
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Create bookmarks in PoliteMail Online (v5.25+) using anchor tags to link within long messages. Improve navigation and user experience with easy step-by-step instructions.
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Version 5.25 and later of PoliteMail Online use a different toolbar layout. if you are on this version, this article describes each toolbar button and its function.
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A floating toolbar appears when modifying a Template in PoliteMail Online. Learn what each of the toolbar components do and what they look like.
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Understand each of the buttons in the toolbar for PoliteMail Online, what they look like, and what they do.
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Learn what the keystrokes are to enter a non-breaking space in either Windows or MacOS.
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Easily select recipients in PoliteMail Online using Address Book, Mailing Lists, Outlook Contacts, or PoliteMail Contacts. Mix and match sources to target the right audience for your email campaigns.
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Learn how to access, edit, enable, disable, or delete scheduled PoliteMail messages in Outlook. Manage send times, test sends, and message status with ease.
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Send standard file attachments with PoliteMail using Outlook, or use Smart Attachments to improve deliverability and track engagement. Learn how to optimize email attachments for better performance.
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Learn how Self-Hosted PoliteMail admins can stop email delivery in progress by halting Mailflow via SMTP server settings. Admin rights required; not available for Cloud users.