Updated Articles

71. How does Copilot work with PoliteMail?

    Last Updated: 07/08/2025 in Sending PoliteMail
    Find answers to common questions about using Microsoft Copilot with Outlook and PoliteMail. Learn about availability, setup, key features like summarization and drafting, and how Copilot integrates with PoliteMail tools for enhanced email communication.

72. Can I use simpler links in PoliteMail like I do in Outlook?

    Last Updated: 07/08/2025 in Sending PoliteMail
    Learn how Outlook and O365 automatically create simpler, friendlier links with file icons and names for OneDrive and SharePoint files. Discover how this feature works with PoliteMail measurement and how to manually create similar links in PoliteMail Online.

73. Can I send Adaptive / Actionable Cards in a message to a shared mailbox?

    Last Updated: 07/08/2025 in Sending PoliteMail
    Adaptive Cards are not currently supported for a shared mailbox.

74. How can I remove Measurement for a specific link or smart attachment?

    Last Updated: 07/08/2025 in Sending PoliteMail
    Learn how to exclude specific links from PoliteMail tracking by adding ?notrack=true or ¬rack=true for Teams links. Works with Smart Attachments too.

75. How do I save a sent Message as a PDF?

    Last Updated: 07/08/2025 in Sending PoliteMail
    Learn how to save a message in Outlook as a PDF.

76. How do I prevent Outlook from automatically embedding images?

    Last Updated: 07/08/2025 in Sending PoliteMail
    Learn how to prevent images in PoliteMail emails from being sent as attachments by using the Add Image feature. Fix Outlook settings to reduce email size and ensure proper image display across all email clients.

77. How does auto-hyphenation work in PoliteMail?

    Last Updated: 07/08/2025 in Sending PoliteMail
    Learn how to use Auto-Hyphenation in PoliteMail 5.1+ to improve text alignment in emails. Discover interface-specific settings, limitations across Outlook versions, and best practices for consistent formatting.

78. Web-Safe Fonts for PoliteMail

    Last Updated: 07/08/2025 in Sending PoliteMail
    Learn how PoliteMail handles font compatibility across devices and platforms, including PoliteMail Online's web font limitations and best practices for using corporate fonts in email communications.

79. What do the different Send Statuses mean?

    Last Updated: 07/08/2025 in Sending PoliteMail
    This article describes the various Send Statuses displayed on the Sends grid in PoliteMail.

80. Can I resend an email to only those who haven't opened a message the first time?

    Last Updated: 07/08/2025 in Sending PoliteMail
    Resending an email to only those who haven't opened a message the first time can only be done when using Individual Measurement.

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