Updated Articles

71. Changing the Logo on the Survey or Poll Page

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Admins can customize PoliteMail survey and poll result pages by uploading a company logo via the Subscription settings menu.

72. Remove Open Measurement (Tracking) For Sending Messages Via Text on a Mobile Device

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Send SMS via PoliteMail using carrier email formats. Disable open tracking for mobile sends while still measuring link clicks and opens.

73.  Understanding PoliteMail Measurement Modes

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    PoliteMail offers Aggregate, Individual, and Anonymous email tracking modes with varying accuracy, privacy, and compliance options.

74. How Does Measurement (Tracking) Work?

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    PoliteMail uses image beacons and encoded URL redirects to measure email opens and link clicks. Learn how tracking works, how links are modified, and how internal policies can improve accuracy.

75. PoliteMail Message Settings in a New Email

    Last Updated: 07/08/2025 in Sending PoliteMail PoliteMail Settings
    Explore PoliteMail's Outlook integration features, including measurement modes, Preflight Test Send, scheduling, recipient tools, unsubscribe options, and advanced tracking settings.

76. How do I access a Calendar View for Scheduled Sends?

    Last Updated: 07/08/2025 in Sending PoliteMail
    PoliteMail 5.2 introduces Calendar View for Scheduled Sends—enabling all users to visualize, coordinate, and manage future email plans with editable time slots and scheduling tools.

77. How can I see what other people are planning to send in the future?

    Last Updated: 07/08/2025 in Sending PoliteMail
    PoliteMail 5.2 introduces Calendar View for Scheduled Sends—enabling all users to visualize, coordinate, and manage future email plans with editable time slots and scheduling tools.

78.  Viewing Sent Items

    Last Updated: 07/08/2025 in Sending PoliteMail
    Learn how to access and download sent messages in PoliteMail using the Metrics Report. View or re-send messages, verify delivery accuracy, and understand how .msg files work for troubleshooting and reporting.

79. Can PoliteMail leverage attributes in Azure AD that can break down measurements by departments in a company?

    Last Updated: 07/08/2025 in Sending PoliteMail
    PoliteMail is restricted to MS Graph list expansion and SSO authentication requests in Entra ID for security purposes.

80. If I send through PoliteMail Online, will the results from that email show in an older Outlook desktop results view?

    Last Updated: 07/08/2025 in Sending PoliteMail
    PoliteMail online is only available if you upgrade to version 5.0. To view Results on the Desktop, the Desktop interface would also need to be upgraded to 5.0.

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