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Last Updated: 07/08/2025
in Sending PoliteMail PoliteMail's recall function differs from standard Outlook behavior. To stop message delivery, Admins must halt mail flow and clear the queue—only possible if network delivery isn't enabled. Some emails may still send, but this method helps reduce impact.
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Learn how your Entra ID and PoliteMail display names are used in email communications: Entra ID applies with Receive Connectors, internal messages, and no Mail Gateway; PoliteMail names are used otherwise. Easily update your PoliteMail display name via Mailing Lists > People in your settings.
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Create bookmarks in PoliteMail Online (v5.25+) using anchor tags to link within long messages. Improve navigation and user experience with easy step-by-step instructions.
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A floating toolbar appears when modifying a Template in PoliteMail Online. Learn what each of the toolbar components do and what they look like.
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Learn what the keystrokes are to enter a non-breaking space in either Windows or MacOS.
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Easily select recipients in PoliteMail Online using Address Book, Mailing Lists, Outlook Contacts, or PoliteMail Contacts. Mix and match sources to target the right audience for your email campaigns.
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Learn how to access, edit, enable, disable, or delete scheduled PoliteMail messages in Outlook. Manage send times, test sends, and message status with ease.
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Send standard file attachments with PoliteMail using Outlook, or use Smart Attachments to improve deliverability and track engagement. Learn how to optimize email attachments for better performance.
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Learn how Self-Hosted PoliteMail admins can stop email delivery in progress by halting Mailflow via SMTP server settings. Admin rights required; not available for Cloud users.
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Enable PoliteMail's Analytics Integration to track email-driven web traffic using tools like Google Analytics, Webtrends, or Adobe Analytics. Easily measure campaign performance and link clicks directly from Outlook.