Updated Articles

81. Can I resend an email to only those who haven't opened a message the first time?

    Last Updated: 07/08/2025 in Sending PoliteMail
    Resending an email to only those who haven't opened a message the first time can only be done when using Individual Measurement.

82. How to Clear the Global Address List (GAL) Cache

    Last Updated: 07/08/2025 in Sending PoliteMail
    Learn how to clear the Global Address List (GAL) cache in Outlook.

83. Using Microsoft Stream with PoliteMail

    Last Updated: 07/08/2025 in Sending PoliteMail Using PoliteMail with Other Applications
    Learn how to upload videos to Microsoft Stream and embed clickable video thumbnails in PoliteMail messages to track viewer engagement.

84. Using PoliteMail with Translator for Outlook To Display Messages in Multiple Languages

    Last Updated: 07/08/2025 in Sending PoliteMail Using PoliteMail with Other Applications
    Use the free Translator for Outlook add-in to translate PoliteMail messages into different languages directly from your inbox.

85.  Using the PoliteMail Connector on Microsoft Power Automate

    Last Updated: 07/08/2025 in Sending PoliteMail Using PoliteMail with Other Applications
    Use PoliteMail’s Power Automate connector to trigger email workflows based on engagement data. Automate tasks across Microsoft 365 apps with ease.

86. Copying and Pasting from Word looks bad!

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Learn best practices for copying content from Word into PoliteMail templates in Outlook, including formatting tips and paste settings for clean results.

87. Are recipients included when I save a Template?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    By design, recipients (the To, cc, and bcc fields) are NOT included when you save a Template.

88. What happens if I use a Template with missing content items?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    PoliteMail alerts you if a template contains missing content. Review the warning, run a Preflight Test Send, or proceed with caution.

89. How can I tell if an Item already has tags?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Learn how to tell if a PoliteMail Content item has tags, either through the PoliteMail Builder or from the Content List.

90. How do I share a template with other users?

    Last Updated: 07/08/2025 in Sending PoliteMail Templates
    Easily share PoliteMail templates and content with your Groups. Use the Share button to manage access and collaboration across your team.

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