Articles
Campaigns and Campaign Metrics
Learn how to create, assign, and manage Campaigns in PoliteMail. Group related messages, share Campaigns with teams, and analyze average metrics over time to improve internal communications.
How do I assign multiple emails to a campaign?
Learn how to assign multiple PoliteMail messages to a Campaign in just a few easy steps.
Removing Emails From Campaigns
Learn how to remove messages from a Campaign in just a few steps.
When I delete an email in Scheduled Sends, will the email still go out?
Learn how to delete or disable scheduled sends in PoliteMail. Deleting a scheduled send cancels it completely, while disabling pauses the send until re-enabled—only possible before sending starts.
Can I Update Content After an Email Has Been Sent?
Learn how to replace images or update links in PoliteMail after an email has been sent. Understand the impact on past messages, limitations with Smart Attachments, and how replacement works based on user roles and group sharing.
What does it mean if there are sends that have not been processed yet?
Seeing a "sends not yet processed" dialog in PoliteMail? Don’t worry—your messages have been sent. This notice simply means your Campaign metrics need updating. Click 'OK' to refresh and view the latest data.