Articles
Campaigns and Campaign Metrics
Campaigns are a great way to group messages, providing you with key insights and the ability to measure metrics over time. For example, if you have multiple newsletters that you want to keep organized together, you can place them in a Campaign ...
How do I assign multiple emails to a campaign?
Go to Results > Messages . Click on the messages you want included in a Campaign. After the messages are highlighted, click on Actions > Add to Campaign ...
Removing Emails From Campaigns
Click on Campaigns > Campaigns ( Results > Campaigns in v4.9 ). Double-click on the Campaign you want to remove the message from. Version 5: A list of all messages in the Campaign shows. Click the one you want to remove, then ...
When I delete an email in Scheduled Sends, will the email still go out?
No. To delete a scheduled send, go to PoliteMail > Campaigns > Scheduled Sends. Click on the message you want to delete. Click the X button next to "Actions" to delete the Scheduled Send. You can also disable a send if you need to stop it. Ple...
Can I Update Content After an Email Has Been Sent?
You have the ability to replace an image or link after an email has been sent. There is no way to edit a Smart Attachment that has already been sent. You would need to resend an email with the correct Smart Attachment. However, you can edit the S...
What does it mean if there are sends that have not been processed yet?
If you receive a dialog box that says there are sends that have not been processed yet, it does not mean that your messages have not all been sent! Instead, it means that the Campaign metrics report has not been run since additional data has bee...