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Created On: 02/27/2024
in Managing Content
The easiest way to create or edit a hyperlink in PoliteMail Online is to select the hyperlink (or word that you want to be the hyperlink) and press Control-K, which is a fairly standard keyboard shortcut to create or edit a link in any applica...
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Created On: 02/20/2024
in Managing Lists If a custom field value in a Filtered List is changed, it might not be reflected in the Filtered List membership right away. To address this, you can click the Sync button to update the counts on demand. Once clicked, PoliteMail will d...
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Authentication and SMTP Services HTTP Authentication Authentication, or the process of identifying who the client is (usually for determining the level of access to grant), is supported in the HTTP protocol with several possible authentication sch...
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Created On: 02/06/2024
in Troubleshooting Messages If the Word Count of your measured message is showing unnecessarily high, it's often because there is extra content in the html of the message that is being counted. This is especially true if you are adding or editing pre-header te...
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Created On: 03/06/2024
in Upgrading In the interest of security, Microsoft no longer supports installing an add-in directly from a URL, but only from a downloaded file. To do this: Go to https://aka.ms/olksideload to open the Add-Ins for Outlook dialog. Select 'My add-...
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Created On: 01/12/2024
in Managing Lists Regex is an abbreviated term for "regular expressions", and is a standardized set of text that can help you find what you're looking for quickly. For example, /w typically means to match character from A-Z or 0-9, in upper or low...
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The PoliteMail Builder, available in version 5.10 and later, has been redesigned from the ground up to be more intuitive, convenient, and powerful than ever. Refer to this article for more details! More visual, organized user interface! ...
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Created On: 12/26/2023
in Managing Lists
Enhanced Filtered Lists If you have many people or lists in PoliteMail, creating a list that filters exactly the people you want can be a challenge. Currently, you are limited to filtering only on custom fields, such as “Region” or ...
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PoliteMail Online features special toolbars that are not available with PoliteMail for the Outlook desktop. A description of these is below. Note that depending on the resolution of your display and the version of PoliteMail you are us...
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Created On: 12/11/2023
in Sending PoliteMail Templates Sometimes you might load a Template and try to send out a message that contains content items that is missing in PoliteMail (for example, if it was in PoliteMail but have been deleted). When this happens and you send the message, you will se...