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Version 5.25 and later of PoliteMail Online use a different toolbar layout. if you are on this version, this article describes each toolbar button and its function.
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Created On: 03/04/2025
in Sending PoliteMail Learn how to easily add emojis to your email subject lines in both PoliteMail for desktop and PoliteMail Online using built-in emoji keyboards on Windows and Mac. Add a friendly, expressive touch to your messages in just a few clicks.
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Get guidance on how to access PoliteMail through Outlook, Microsoft 365, or online, with steps to identify the PoliteMail add-in and find the correct URL for your organization.
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Created On: 02/21/2025
in Sending PoliteMail Templates Learn best practices for copying content from Word into PoliteMail templates in Outlook, including formatting tips and paste settings for clean results.
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Created On: 02/17/2025
in Upgrading
PoliteMail AI Model Governance This policy outlines the governance framework for the use of the AI models utilized within our commercial applications, including but not limited to, the Mistral Large Language Model (LLM), the Llama LLM, and the ...
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Created On: 02/11/2025
in Measuring Results
Log in to your PoliteMail for Outlook or PoliteMail Online account.
From Excel, open the PoliteMail Advanced Analytics Dashboard.xlsx file. If you do not have this file, contact your friendly PoliteMail sales representative and they can...
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Created On: 02/05/2025
in Measuring Results
There may be time when you wish to see the From metrics for a From address that you use and the metrics display will only show "Hidden" in each column. If you see this, it is because the metrics are hidden if the From address is also used by an...
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Created On: 01/23/2025
in Measuring Results
PoliteMail metrics are awesome and powerful, but if your reporting is typically in Excel or you use dashboards through PowerBI, wouldn't it be even better if metrics data could link with Excel or PowerBI in real time? The Advanced Analytics Das...
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Created On: 01/09/2025
in Sending PoliteMail Find answers to common questions about using Microsoft Copilot with Outlook and PoliteMail. Learn about availability, setup, key features like summarization and drafting, and how Copilot integrates with PoliteMail tools for enhanced email communication.
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Learn how to set up SAML Single Sign-On (SSO) for PoliteMail using Microsoft Entra ID. This step-by-step guide covers creating the enterprise application, configuring SAML settings, adding claims and roles, modifying the manifest, and assigning users.