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Created On: 11/26/2024
in Sending PoliteMail
PoliteMail 5.2 introduces Calendar View for Scheduled Sends—enabling all users to visualize, coordinate, and manage future email plans with editable time slots and scheduling tools.
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Created On: 11/26/2024
in Sending PoliteMail
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Discover how the PoliteMail COM add-in maintains optimal performance in Outlook, featuring an average delay load of 1 to 3 seconds and its placement on the 'Always Enable' list for reliability.
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Created On: 11/13/2024
in Commlytics
The issue you're experiencing is likely because the Commlytics app needs to be allowed by your organization's Microsoft 365 (M365) administrator. To resolve this, your M365 administrator will need to add Commlytics to the list of allowed apps in...
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PoliteMail 5.1+ lets Admins disable From addresses instead of deleting them. Earlier versions require IT to remove or revoke mailbox permissions.
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Created On: 11/05/2024
in Troubleshooting Messages
If you copy and paste a link from SharePoint into a message that you are composing in PoliteMail for the Outlook Desktop, Outlook will automatically replace the font of your link with your default font used in Microsoft Office. As a workaround,...
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Created On: 11/04/2024
in Troubleshooting Outlook
This seems to be specific to using Outlook on the MacOS desktop and signing out using EntraID. The only way to sign out is to clear your cache in your default browser first, and then reload the application.
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Created On: 11/04/2024
in Troubleshooting Images
If you are sending a tracked video using an embed link in Outlook, note that the video will play only if the video is hosted on Microsoft-hosted domains, such as "office365.com", "office.net", "static.microsoft", "skype.com", "office.net", "office...
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With support for SAML 2.0 and OpenID, SSO protocols with better features and security, PoliteMail for the Outlook desktop can be configured to work with WS-Fed. PoliteMail Online is not compatible with WS-Fed.
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Created On: 10/28/2024
in Troubleshooting Messages
What are Active Links? An Active link is a hyperlink that is currently being interacted with the user. Whenever a user holds the mouse button on the link or right-clicks on it, it will change its color into red, and this is when the link will be ...