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Created On: 12/17/2024
in Getting Started Compare PoliteMail’s Simple and Technical implementation methods. Understand requirements, resources, and timelines to choose the right deployment path for your organization’s size, security, and infrastructure.
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Created On: 12/17/2024
in Getting Started Get started with PoliteMail’s simple implementation. Learn how to install the M365 add-in, assign SysAdmin roles, and understand the Microsoft Graph permissions required for secure and efficient email tracking.
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Learn how to install and access PoliteMail using Password Authentication, Single Sign-On, Outlook Desktop, PoliteMail Online, and PoliteMail for M365. Step-by-step instructions ensure a seamless setup and usage experience for all users.
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Created On: 11/26/2024
in Sending PoliteMail PoliteMail 5.2 introduces Calendar View for Scheduled Sends—enabling all users to visualize, coordinate, and manage future email plans with editable time slots and scheduling tools.
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Created On: 11/26/2024
in Sending PoliteMail
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Discover how the PoliteMail COM add-in maintains optimal performance in Outlook, featuring an average delay load of 1 to 3 seconds and its placement on the 'Always Enable' list for reliability.
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Created On: 11/13/2024
in Commlytics The issue you're experiencing is likely because the Commlytics app needs to be allowed by your organization's Microsoft 365 (M365) administrator. To resolve this, your M365 administrator will need to add Commlytics to the list of allowed apps in...
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PoliteMail 5.1+ lets Admins disable From addresses instead of deleting them. Earlier versions require IT to remove or revoke mailbox permissions.
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Created On: 11/05/2024
in Troubleshooting Messages
If you copy and paste a link from SharePoint into a message that you are composing in PoliteMail for the Outlook Desktop, Outlook will automatically replace the font of your link with your default font used in Microsoft Office. As a workaround,...
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Created On: 11/04/2024
in Troubleshooting Outlook This seems to be specific to using Outlook on the MacOS desktop and signing out using EntraID. The only way to sign out is to clear your cache in your default browser first, and then reload the application.