Commlytics

The Commlytics Dashboard contains a lot of useful insights!  Here's a breakdown: Export the report as a .csv or .pdf file. The settings icon allows you to clear the cache, reset all excluded topics so they're visible again, or re...

The Influencer Score is intended to be a gauge of the reach of a Teams user's messages.  It is calculated as the number of members sent to multiplied by the number of messages sent. For example, a Teams user who sent 8 messages to a total of 65 peop...

The option to filter a Commlytics Report can be found on the right side of the screen in the same row as the 'Generate Report' button at the top of the screen.  Note that this button is only available when viewing a report for a Team or Channel, no...

Wouldn’t it be nice to have a tool with the power of PoliteMail but for your Teams messaging?  That’s what Commlytics for Teams is all about! Commlytics lets you analyze your Teams Channels or Chats to see who your active Influencers are, how your ...

If your organization has made Commlytics available to you, just click on the ‘Apps’ button on the left side of the Teams window.   Apps already approved by your organization will display first; click on the ‘Add’ button next to Commlytics ...

If you've installed Commlytics but don't see it, click on the “meatball” button (…) on the left side of the Teams screen. A small window will appear that displays all the additional apps you have installed, and you should see Commlytics in there....

To view Commlytics for a Teams Chat or Channel, first open the Chat or Channel that you want to view the Commlytics for. At the top of the screen, you should see a few tabs, such as 'Chat', 'Shared', and perhaps some others.  Next to these, there i...

The issue you're experiencing is likely because the Commlytics app needs to be allowed by your organization's Microsoft 365 (M365) administrator. To resolve this, your M365 administrator will need to add Commlytics to the list of allowed apps in...