New Articles

41. Template Pull-Down Menu Not Showing Templates

    Created On: 10/20/2025 in Using the PoliteMail Builder Builder Troubleshooting
    If your PoliteMail content menus appear blank, Outlook’s 999‑item limit may be the cause. Clear unused templates or assets to restore visibility.

42. There are extra pixels on template elements

    Created On: 10/20/2025 in Using the PoliteMail Builder Builder Troubleshooting
    The Outlook editor will leave small spaces on the sides of some elements as handles or grab-edges.

43. My Message doesn't look right on a mobile device!

    Created On: 10/20/2025 in Using the PoliteMail Builder Builder Troubleshooting
    Learn how PoliteMail templates adapt for mobile. Understand image scaling, multi‑column stacking, and design tips for better readability on any device.

44. My Template doesn't look the same on every device!

    Created On: 10/20/2025 in Using the PoliteMail Builder Builder Troubleshooting
    Understand why HTML email templates render differently across clients. Learn about engine differences, font handling, and best practices for consistency.

45. Some color shows in my message that didn't show in the preview

    Created On: 10/20/2025 in Using the PoliteMail Builder Builder Troubleshooting
    Learn the most common cause for unwanted colors along the edges of an image in PoliteMail.

46. "Secured" vs "Shared" Content

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content
    PoliteMail 5.0 lets you mark content as Shared or Secured. Share items across users or restrict access to internal networks using SSO with Entra ID.

47. How to Delete Content

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content
    Learn how to delete content items in PoliteMail, including images, templates, links, and attachments, based on your user role and account permissions.

48. Editing Content (Brand Themes, Paragraphs, Images, Links, Smart Attachments)

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content
    Manage saved content in PoliteMail with the Content Manager. Edit, share, and replace links, images, and attachments for seamless updates and collaboration.

49. Saved Template Sections

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content
    PoliteMail 5.1+ lets users save and reuse Template Sections for flexible layout design. Store, share, and organize sections in folders for efficient editing.

50. Brand Themes

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content Brand Themes
    Create and edit Brand Themes in PoliteMail to set standardized colors and fonts for templates. Share themes and manage branding across your team.

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