New Articles

  1. How do I get a link to give to people to subscribe to Mailing Lists?

    Getting a Subscription URL to Share Getting a Subscription link allows you to send it to recipients in any message, even outside of PoliteMail or on messaging platforms such as Teams or Slack. Go to PoliteMail > Account  ( Settings&nbs...
  2. Embedding a Video isn't working

    Video Troubleshooting Due to restrictions with COM Add-ins with Outlook for the Windows desktop, it is recommended to embed video using PoliteMail Online for a better experience. If embedding video in a PoliteMail message from the desktop versio...
  3. How does someone opt back in after they've opted out?

    Allowing a User to Opt In While you can always add an opt-out footer to your messages and customize it so that users can opt in as well, users who have opted out already will not receive those messages.  In addition, you may want to provid...
  4. How do Opt-In, Opt-Out, and Subscriptions work?

    Your browser does not support HTML5 video. What's the Difference? It's important to know that Subscribe vs Opt-In, as well as Unsubscribe vs Opt-Out, are slightly different: Subscribing   allows the recipient to join any Ma...
  5. What is Syncronym?

    About Syncronym Employees change.  Whether it’s their name, status, role, location, division, or something else, it means someone in IT has to process the change to update your distribution lists.  This may not be a big deal for ...
  6. PoliteMail and Group Policy Objects (GPO)

    Group Policy Objects (GPOs) often apply a policy to Outlook throughout an organization to prevent web pages from being displayed within the Outlook client, to prevent bogus or unsecure links.  A GPO can also disable the Home Page tab on an Ou...
  7. How can I perform an ALLUSERS install?

    Installing the Desktop Client for All Users Download the PoliteMail Desktop client.  They will find it at https://<hostname>/downloadpolitemail.html. Open a command prompt with Admin rights by right-clicking on the Command Prompt app...
  8. Segmentation Settings

    Segmentation Settings In Version 5 of PoliteMail, there are two settings which control the segmentation reports output: Segment Size (108) and Segment Limit (213). Segment Size  s ets the minimum segment size for reporting. This can be...
  9. Can I synchronize a PoliteMail contact list with Azure Entra ID?

    Syncing a PoliteMail Contact List with Azure AD Group Syncronym ® from PoliteMail is a service that connects your lists of current contacts, such as from a Human Resources Information System (HRIS) or Azure Entra ID (Entra ID), and synchronize...
  10. Text sizing in PoliteMail Online

    When you use the sizing button to resize text in PoliteMail Online, the measurement shown is in pixels and not in points.   There are 72 points in an inch, however 72 pixels may vary in size depending on the recipient's monitor resolution...