-
Created On: 07/25/2024
in Sending PoliteMail The best way to suppress all replies to a message is to send from a nonexistent email address, such as do-not-reply@yourcompany.com.
-
Created On: 07/19/2024
in Sending PoliteMail PoliteMail 5.2 introduces Calendar View for Scheduled Sends—enabling all users to visualize, coordinate, and manage future email plans with editable time slots and scheduling tools.
-
Created On: 07/17/2024
in Sending PoliteMail Templates By design, recipients (the To, cc, and bcc fields) are NOT included when you save a Template.
-
Created On: 07/02/2024
in Commlytics The option to filter a Commlytics Report can be found on the right side of the screen in the same row as the 'Generate Report' button at the top of the screen. Note that this button is only available when viewing a report for a Team or Channel, no...
-
Created On: 07/02/2024
in Commlytics The Influencer Score is intended to be a gauge of the reach of a Teams user's messages. It is calculated as the number of members sent to multiplied by the number of messages sent. For example, a Teams user who sent 8 messages to a total of 65 peop...
-
Created On: 07/02/2024
in Commlytics
The Commlytics Dashboard contains a lot of useful insights! Here's a breakdown:
Export the report as a .csv or .pdf file.
The settings icon allows you to clear the cache, reset all excluded topics so they're visible again, or re...
-
Created On: 06/25/2024
in Managing Lists
-
Created On: 06/19/2024
in Troubleshooting Messages You may receive a warning if your messages are over 500KB in size. This is because larger messages can take a longer time to send and, in some cases, cause PoliteMail to bog down completely (especially if sending to many thousands of recipients). ...
-
Starting with version 5.15 of PoliteMail, messages you compose will auto-save as a Draft at a time interval set by your System Administrator.
-
Set up a Safe Links exception in Microsoft Defender for M365 to ensure PoliteMail works correctly by creating a mail flow rule in the Exchange Admin Center, allowing messages from a specified IP to bypass Safe Links scanning.