Popular Articles

  1. PoliteMail and Log4j Vulnerability Issue

    Apache Log4j2 is used in Java applications. PoliteMail does not use the Java runtime in any of our products and is not affected by this vulnerability. Log4j2 is a ubiquitous library used by millions for Java applications. Created by Ceki Gülcü,...
  2. What is a Page View?

    Page Views are the number of times the email has been opened, including multiple opens. This is different than Unique Desktop Opens and Unique Mobile Opens, which only count unique opens.
  3. How do I create or edit a link in PoliteMail Online?

    The easiest way to create or edit a hyperlink in PoliteMail Online is to select the hyperlink (or word that you want to be the hyperlink) and press Control-K, which is a fairly standard keyboard shortcut to create or edit a link in any applica...
  4. API / Campaign

    Campaign is a group of similar email messages that have been sent with the ability to track the cumulative results of all the emails sent over time. (e.g. Monthly Newsletters, Weekly sales incentives, Marketing questionnaires, etc…). Email messages ...
  5. Can I make a Smart Attachment available only to internal recipients?

    Yes!  Publicly viewable Smart Attachments are handy when sending a file to someone outside of your organization, such as a vendor, affiliate, or to mobile devices.  However, you can also mark a Smart Attachment as Secure if you need to, although th...
  6. API / Link

    Entity Description: Link allows a user to track a hyper-link or track linked text in a PoliteMail tracked email message. Tracked links in an email will be saved to a Links repository in PoliteMail for future use. Links in the repository can be ed...
  7. How do I give PoliteMail access to my Azure Resource Group to implement a BYOC deployment?

    Learn how to assign Contributor access in Azure for PoliteMail deployment. Step-by-step guide to grant access via app registration in your Azure resource group using IAM role assignments.
  8. Using PoliteMail Filters

    Each Column has a Filter option in it’s pull-down menu in the header. You can Filter by name, value, date, region, etc. to display results that contain the searched value. You can search by multiple filters by clicking the Add button. Hitting ...
  9. API / Location

    Entity Description: Location is an entity used by PoliteMail to track a recipient’s geolocation. The results will be displayed in the Metrics section of PoliteMail. Properties Name Description Type Additional Information ID ...
  10. Creating Follow-Up Mailing Lists

    If using Individual Measurement Mode, you can create follow-up mailing lists. Select the  Results button for the email that you want to create a follow-up list for. Let’s say you want to send a follow-up email to the recipients who didn’t open t...