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Last Updated: 11/30/2023
in Upgrading It depends. While the desktop version of PoliteMail may not automatically update (depending on your permissions), you will receive a notification to update if you are using an out-of-date version of PoliteMail.
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Last Updated: 09/01/2023
in Managing Lists This feature applies to Version 4.9 and under. For versions 4.9.1 and up, please refer to the article on Subscriptions . The opt-out feature removes the contact from ALL mailing lists. Customizing Your Opt-Out Page It’s a good idea to begi...
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How hidden membership of a list is handled depends greatly on whether you are using Microsoft Graph as part of your PoliteMail setup, which is recommended, or are relying only on Exchange Web Services (EWS). If You're Only Using EWS In the pas...
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Last Updated: 08/11/2022
in Troubleshooting Outlook Resolving Display Issues This issue is very often related to the text scaling setting on your machine. If your text scaling is over 100%, pictures will look fine in the draft but when sent they appear differently. When creating templates, it’s ...
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Last Updated: 08/18/2022
in Troubleshooting Images If you are using a PoliteMail template and images are not scaling while the text and table are, you can use the mo_re100% fix that allows the images to scale with text and table. Right click the image and click Edit Alt Text (format picture in ...
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Last Updated: 08/23/2022
in Troubleshooting Templates PoliteMail's PageWorthy custom templates use text wrapping rather than aligning the text in its own table. This may cause an issue when using PoliteMail's Add Image feature where the text appears below the image rather than wrapped beside it. Fo...
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To Options in PoliteMail Online When composing a message in PoliteMail Online and you click on the "To" field, a window appears with four icons across the top from which you can select your recipients. Address Book This option uses Gra...
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Last Updated: 04/10/2024
in Troubleshooting Configuration
To update the secret in Graph, you will need to go to the Microsoft Entra Admin Center. If logged into your network, you can access the Admin Center (if you have Admin rights) at https://entra.microsoft.com .
Browse to Ide...
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Last Updated: 08/22/2022
in Managing Lists If using Individual Measurement Mode, you can create follow-up mailing lists. Select the Results button for the email that you want to create a follow-up list for. Let’s say you want to send a follow-up email to the recipients who didn’t open t...
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Entity Description: Location is an entity used by PoliteMail to track a recipient’s geolocation. The results will be displayed in the Metrics section of PoliteMail. Properties Name Description Type Additional Information ID ...