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Last Updated: 09/01/2023
in Managing Lists This feature applies to Version 4.9 and under. For versions 4.9.1 and up, please refer to the article on Subscriptions . The opt-out feature removes the contact from ALL mailing lists. Customizing Your Opt-Out Page It’s a good idea to begi...
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Last Updated: 08/24/2022
in User Administration No. Users will only be able to see metric reports for messages they have sent. Only Admins can see stats for all email sends. If you are interested in giving select users access to emails, you may want to consider setting up Groups and assigning tho...
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Selecting Recipient(s) in PoliteMail Online
When composing a message in PoliteMail Online and you click on the "To" field, a window appears with four icons across the top from which you can select your recipients.
A...
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PoliteMail's PageWorthy custom templates use text wrapping rather than aligning the text in its own table. This may cause an issue when using PoliteMail's Add Image feature where the text appears below the image rather than wrapped beside it. Fo...
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Last Updated: 03/06/2024
in Upgrading In the interest of security, Microsoft no longer supports installing an add-in directly from a URL, but only from a downloaded file. To do this: Go to https://aka.ms/olksideload to open the Add-Ins for Outlook dialog. Select 'My add-ins'. In...
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Last Updated: 06/07/2023
in Measuring Results Segmentation Settings In Version 5 of PoliteMail, there are two settings which control the segmentation reports output: Segment Size (108) and Segment Limit (213). Segment Size s ets the minimum segment size for reporting. This can be used...
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Last Updated: 08/24/2022
in Upgrading Yes!
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Apache Log4j2 is used in Java applications. PoliteMail does not use the Java runtime in any of our products and is not affected by this vulnerability. Log4j2 is a ubiquitous library used by millions for Java applications. Created by Ceki Gülcü,...
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Entity Description: The Click is tracked in PoliteMail with the Click-Thru Rate (CTR) metric which is the total number of unique individual recipients who have clicked (at least one link), to the total recipients the email was delivered to. (e.g....
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An Internet Protocol (IP) address is a string of numbers separated by periods. IP addresses are expressed as a set of four numbers (IPv4) — an example address might be 192.158.1.38. Each number in the set can range from 0 to 255. So, the full IP add...