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Last Updated: 03/31/2023
in Sending PoliteMail Using Simpler / Friendlier Links in a Measured Message In Outlook for the desktop as well as O365, inserted links from OneDrive or SharePoint will automatically add the file type icon (e.g. Word, PowerPoint, Excel) and shorten the URL to the name...
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All PoliteMail products are subject to U.S. Export Control Regulations. Below is the list of Export Control Classification Numbers (ECCNs) for the current releases of PoliteMail Software products. Product: PoliteMail for Outlook, PoliteMail Server...
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Last Updated: 08/24/2022
in Upgrading Yes!
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Last Updated: 10/07/2022
in Upgrading Once your Admin requests an upgrade, a Customer Success Manager will reach out to you to schedule a scope call. During this scope call, we will discuss your upgrade options and how best to implement version 5.0. Once the upgrade begins, you can ex...
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Last Updated: 08/24/2022
in Upgrading To import your mailing lists into PoliteMail online and PoliteMail365, you would need to make sure all distribution lists are synced up to the Cloud and that you have the Microsoft Graph application fully implemented with all permissions for the Gra...
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When sending to PoliteMail Mailings lists, or local Outlook distribution groups, Outlook utilizes it’s Address Book service to validate the list and access members of the list. When a list goes into the Outlook To: field, it should appear like: [+...
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Last Updated: 01/30/2023
in Upgrading Starting with version 5.0, you are now able to group links by category. You can also export their results either by single messages, or by groups of messages.
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Last Updated: 06/07/2023
in Measuring Results Segmentation Settings In Version 5 of PoliteMail, there are two settings which control the segmentation reports output: Segment Size (108) and Segment Limit (213). Segment Size s ets the minimum segment size for reporting. This can be used...
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Last Updated: 10/07/2023
in Measuring Results Click metrics can be viewed by scrolling to the bottom of your metrics report. They are listed by how they appear in the message, but you may also sort them by number of clicks if you wish.
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PoliteMail and Rich Text Formatting PoliteMail relies on HTML formatting for templates to show as intended and measurement to work accurately. As a result, converting RTF can lead to formatting issues that may cause measurement to be inaccurat...