Popular Articles

  1. What do the different options mean when I click on To: in PoliteMail Online?

    Easily select recipients in PoliteMail Online using Address Book, Mailing Lists, Outlook Contacts, or PoliteMail Contacts. Mix and match sources to target the right audience for your email campaigns.
  2. Will select users have access to see stats for all email sends without making them an Admin?

    No. Users will only be able to see metric reports for messages they have sent. Only Admins can see stats for all email sends. If you are interested in giving select users access to emails, you may want to consider setting up Groups and assigning tho...
  3. Fixing Text Wrapping with PageWorthy Templates

    PoliteMail's PageWorthy custom templates use text wrapping rather than aligning the text in its own table. This may cause an issue when using PoliteMail's Add Image feature where the text appears below the image rather than wrapped beside it. Fo...
  4. Using Opt-Out in PoliteMail 4.9

    This feature applies to Version 4.9 and under.  For versions 4.9.1 and up, please refer to the article on Subscriptions . The opt-out feature removes the contact from ALL  mailing lists.  Customizing Your Opt-Out Page It’s a good idea to begi...
  5. Segmentation Settings

    Segmentation Settings In Version 5 of PoliteMail, there are two settings which control the segmentation reports output: Segment Size (108) and Segment Limit (213). Segment Size  s ets the minimum segment size for reporting. This can be used...
  6. Does Syncronym work with PoliteMail online?

    Yes!
  7. What are the Graph API URL paths used by PoliteMail?

    User.Read :   GET /me   GET /users/{id | userPrincipalName}   GroupMember.Read.All :   GET /groups/{id}/members   GET /groups/{id}/transitiveMembers   MailboxSettings.Read :   GET /me/mailboxSettings   ...
  8. How do IP addresses work?

    An Internet Protocol (IP) address is a string of numbers separated by periods. IP addresses are expressed as a set of four numbers (IPv4) — an example address might be 192.158.1.38. Each number in the set can range from 0 to 255. So, the full IP add...
  9. API / Click

    Entity Description: The Click is tracked in PoliteMail with the Click-Thru Rate (CTR) metric which is the total number of unique individual recipients who have clicked (at least one link), to the total recipients the email was delivered to. (e.g....
  10. Do we still need to do the back-end work preparing our internal distribution lists for use in PoliteMail?

    To import your mailing lists into PoliteMail online and PoliteMail365, you would need to make sure all distribution lists are synced up to the Cloud and that you have the Microsoft Graph application fully implemented with all permissions for the Gra...