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Measured messages do generally use a "tracking beacon", which is a one-pixel image. If recipients of the e-mail receive a "Click to download images" prompt, but they don't download them, then you won't get metrics.&...
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When sent messages or people are manually deleted, the data for the message (from/to/message info) or person is marked as deleted right away , so will no longer show up in displays or searches. With the archive services runnin...
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PoliteMail does not offer a table function, but Outlook does. Go to Outlook > Insert and choose the Table command. Within the table you create with Outlook, you could insert PoliteMail elements such as Smart Attachments or links and trac...
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Last Updated: 01/05/2024
PoliteMail Ideas Portal If you are using PoliteMail for the Outlook Desktop, you will see an Ideas Portal button in the PoliteMail ribbon. You can click this button to be directed to our idea submission site. In PoliteMail Online, ...
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To Options in PoliteMail Online When composing a message in PoliteMail Online and you click on the "To" field, a window appears with four icons across the top from which you can select your recipients. Address Book This optio...
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Last Updated: 06/07/2023
in Measuring Results Segmentation Settings In Version 5 of PoliteMail, there are two settings which control the segmentation reports output: Segment Size (108) and Segment Limit (213). Segment Size s ets the minimum segment size for reporting. This can be...
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How hidden membership of a list is handled depends greatly on whether you are using Microsoft Graph as part of your PoliteMail setup, which is recommended, or are relying only on Exchange Web Services (EWS). If You're Only Using EWS In the...
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Entity Description:
Business can be used to define a Business Unit in an organization. The Business entity can be populated with departments, divisions, or business units in an organization (e.g. Human Resources, Marketing department, Automotive...
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Last Updated: 08/18/2022
in Troubleshooting Images If you are using a PoliteMail template and images are not scaling while the text and table are, you can use the mo_re100% fix that allows the images to scale with text and table. Right click the image and click Edit Alt Text (format picture in ...
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Last Updated: 09/29/2023
in Managing Content Paragraphs Paragraphs are re-usable components or parts of an email message. In PoliteMail, Paragraphs can include text, links, and even images. By saving a Paragraph, you can easily pull them into new messages without having to retyp...