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Last Updated: 08/22/2022
in Managing Lists PoliteMail provides you with several tools to organize your lists. Please be advised that these only apply to PoliteMail lists . Click Lists > Mailing Lists from the PoliteMail toolbar. Select/check the list name(s) you want to work with. Us...
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Last Updated: 01/12/2023
in Measuring Results Yes, if you are using Individual or Anonymous Measurement Mode (not Aggregate Mode). Go to the metrics page of the email. On the bottom right hand-side of the metrics report, there is a field for "Likely Forward". Likely Forwarded counts are ...
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Last Updated: 03/20/2024
in Managing Lists
Enhanced Filtered Lists If you have many people or lists in PoliteMail, creating a list that filters exactly the people you want can be a challenge. Currently, you are limited to filtering only on custom fields, such as “Region” or “Location”, ...
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Last Updated: 08/08/2024
in Managing Content
In version 5.0 of PoliteMail, both desktop as well as online, you have the option of making some content items, such as Images, Links, and Smart Attachments, Shared and/or Secured. In earlier versions of PoliteMail, a similar version of this f...
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Last Updated: 08/17/2022
in Troubleshooting Templates Due to a limitation within Outlook, the Template pull-down menu can only display 999 results. If there are 1000 templates loaded into the content library, the Template pull-down menu will appear blank. Clearing some lesser used items out of your C...
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Last Updated: 01/12/2023
in Sending PoliteMail Yes, but only if you are using Individual Measurement Mode. Go to the Metrics page for the message and click on the Didn't Open metric on the bottom left-hand side. This will open a data grid of contacts who have not responded. Select all of t...
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Last Updated: 01/27/2023
in Measuring Results Viewing Individual Opens or Clicks (or not) Viewing individual opens or clicks can only be done if the message was sent via Individual Measurement . To view details, click on any subheading under the circle graphs when viewing a Metrics Repor...
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Last Updated: 09/01/2023
in Managing Content Adding Images with PoliteMail Online Using the Add Image Button If you have the URL of an image that is stored online, you can use the Add Image button to insert it into your message. Note that this can only be done with online files; to in...
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Entity Description: Custom Field allows a user to further customize the custom fields in the PoliteMail Personalization feature (e.g. salutation, birthdate, department, etc…). Custom Field may also be used for Personalization merge fields within ...
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