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Last Updated: 08/08/2024
in Managing Content
In version 5.0 of PoliteMail, both desktop as well as online, you have the option of making some content items, such as Images, Links, and Smart Attachments, Shared and/or Secured. In earlier versions of PoliteMail, a similar version of this f...
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PoliteMail and Rich Text Formatting PoliteMail relies on HTML formatting for templates to show as intended and measurement to work accurately. As a result, converting RTF can lead to formatting issues that may cause measurement to be inaccurat...
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Last Updated: 06/25/2024
in Managing Lists
To delete a mailing list, go to POLITEMAIL > Lists > Mailing Lists . Check the bubble next to the list you wish to delete and click the 'Delete' button (The 'X' in version 4.9x ). You will now be given a warning asking if you are sure...
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Last Updated: 01/31/2024
in Managing Content Social Link Measurement allows you to measure metrics, such as click throughs, for links posted outside of PoliteMail. For example, you can generate a measured link for a website, put it in a Twitter or Facebook post, and view the results in Poli...
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Last Updated: 01/27/2023
in Measuring Results Viewing Individual Opens or Clicks (or not) Viewing individual opens or clicks can only be done if the message was sent via Individual Measurement . To view details, click on any subheading under the circle graphs when viewing a Metrics Repor...
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This procedure only applies when sending via Outbox, or when adding the From Address from the Global Address book. It gives the user permission to send from that email address without tracking turned on. For sending via the PoliteMail Server, p...
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Last Updated: 01/30/2023
in Measuring Results Reporting in PoliteMail You can generate metric reports based on: Individual messages Campaigns Mailing lists By Sender By From Address Account-wide (Admins only) If you’d like to create a custom metrics report, you can select individual...
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The table below lists all permissions and whether they are Delegated (D) or Application (A) type. The Minimum Required column is needed to support OAUTH (SSO) login to PoliteMail. Small lists (less than 1000 members) can be expanded via MAPI in...
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Last Updated: 04/10/2024
in Troubleshooting Configuration
To update the secret in Graph, you will need to go to the Microsoft Entra Admin Center. If logged into your network, you can access the Admin Center (if you have Admin rights) at https://entra.microsoft.com .
Browse to Ide...
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Last Updated: 08/23/2022
in Troubleshooting Messages You will receive this message when creating a Campaign from an Account Report. The Archive Service creates and Campaign and links the messages. The process may take some time depending on what you have set for your Archiving time . Most organizati...