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Last Updated: 07/07/2025
in Sending PoliteMailAccess to Exchange mailing lists depends on your organization's setup. Typically, PoliteMail Online does not provide access to these lists, while PoliteMail 365 does. Distribution list optimization will be covered during your scope call.
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Last Updated: 08/22/2022
in Managing Lists If an email message you want ends up in your spam folder by mistake, you can prevent that from happening again by adding the sender's email address or email domain to your Outlook whitelist. In Outlook 2010+ , from the Home tab click Junk, the Ju...
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Get help accessing your account based on your version: find your administrator in your profile for Version 4.5+, or submit a support case if you can't log in or use Version 5.
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Last Updated: 02/17/2023
in Upgrading Bring Your Own Cloud (BYOC) In PoliteMail 5.0, you can deploy a “bring your own cloud” infrastructure using Microsoft Azure (AWS application servers with a SQL instance will also work). Compared to traditional on-premises deployment, BYOC offers a ...
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Last Updated: 12/17/2024
in Upgrading
PoliteMail processes brief bursts of small, high-volume transactions. The server sizing is primarily based on distribution size, and volume of recipient email being processed and measured. A high-performance SQL Server environment is required ...
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Entity Description: All PoliteMail that is distributed is tracked and a record of interactions with the recipients and the Email is stored and the metadata parsed to capture the metrics for future analysis. Properties Name Description ...
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Installing WebView2 with PoliteMail Webview2 is supported with PoliteMail version 4.958+ Install WebView2 Runtime Edit Registry on desired client Computer\HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Salestream\Config Right Click C...
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Entity Description: Custom Field allows a user to further customize the custom fields in the PoliteMail Personalization feature (e.g. salutation, birthdate, department, etc…). Custom Field may also be used for Personalization merge fields within ...
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Last Updated: 08/02/2022
in Troubleshooting Outlook For PoliteMail 4.6 users:
When viewing any email message, Outlook will usually perform multi-thread content loading (many images loading at once), but sometimes Outlook will perform single-thread content loading (one image loading at a time). How ...
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Due to a limitation within Outlook, the Template pull-down menu can only display 999 results. If there are 1000 templates loaded into the content library, the Template pull-down menu will appear blank. Clearing some lesser used items out of your C...