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Last Updated: 09/05/2024
in Managing Content
The following types of files can be added to a tracked / measured message using the PoliteMail Add Image and Smart Attachment functions. bmp csv doc docx emz gif* (recommended under 1MB in size) gz ics jpeg jpg msg otf pdf png...
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PoliteMail provides a feature which enables analytics tools such as Google Analytics, Webtrends, or Adobe Analytics to measure your email traffic by campaign. Often, these visitors will arrive at your site because of a link within an email message ...
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An Exchange Service account provides the login credentials and access for the PoliteMail Server to talk to Exchange EWS to expand dynamic distribution lists. The service account can be set-up either with Exchange Management console or using Entra...
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Last Updated: 08/20/2024
in Upgrading
PoliteMail Online (PMO) All you need to do is enter your PoliteMail server name in your browser! Your server name is what you enter when logging into PoliteMail, such as https://pmqareact2.pmail5.com/. From there a window will appear for you...
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Last Updated: 01/12/2023
in Measuring Results
When viewing the metrics report for a particular message, look in the upper left corner where the date and time the report was generated displays. You see a link to update the message there. ...
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Last Updated: 02/21/2024
in Managing Content
Brand Themes can hold your organization’s specific font and colors, and apply them to any template. Brand themes can only be created in the PoliteMail Builder . Creating a Brand Theme Starting with Version 5.1 of PoliteMail, there is an all-...
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Deploying PoliteMail via Manifest for Outlook 365 Click the Apps button, then click the icon to open the Admin Center . In the left panel, click Settings > Integrated Apps . A list of integrated apps displays, with a list of currently ins...
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Last Updated: 08/15/2022
in Sending PoliteMail Templates
Adding Content to a Template Next to the Template Sections under the Content tab are your saved Images, Links, Paragraphs, Smart Attachments, and Buttons. For an example, let’s work with Images. Clicking on the Images button will bring you to your...
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Last Updated: 01/23/2023
in Sending PoliteMail Campaigns
No. To delete a scheduled send, go to PoliteMail > Campaigns > Scheduled Sends. Click on the message you want to delete. Click the X button next to "Actions" to delete the Scheduled Send. You can also disable a send if you need to stop it. Ple...
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Last Updated: 06/03/2024
in Troubleshooting Configuration
Email Security Appliances In some cases, organizations will employ a Mail Security Appliance, such as Proofpoint or Mimecast Barracuda, to filter spam emails and block others. This is usually a security requirement and sometimes creating a receive...