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Last Updated: 08/15/2022
in Sending PoliteMail Templates Adding Content to a Template Next to the Template Sections under the Content tab are your saved Images, Links, Paragraphs, Smart Attachments, and Buttons. For an example, let’s work with Images. Clicking on the Images button will bring you to your...
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Last Updated: 01/12/2023
in Measuring Results When viewing the metrics report for a particular message, look in the upper left corner where the date and time the report was generated displays. You see a link to update the message there. ...
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Last Updated: 02/01/2024
in Sending PoliteMail In any edition of PoliteMail, if an email recipient does not have the font that you are using installed on their device (or the font is not compatible with their OS), the font will be substituted for a generic font depending on the type of font use...
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Your browser does not support HTML5 video. What is Open Visibility? Open Visibility is another feature added to PoliteMail’s suite of Feedback options. Open Visibility allows your recipients to see interaction data in near real-time, includi...
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When sent messages or people are manually deleted, the data for the message (from/to/message info) or person is marked as deleted right away , so will no longer show up in displays or searches. With the archive services running (which can b...
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Last Updated: 11/02/2022
in Sending PoliteMail Templates PoliteMail's PageWorthy service creates custom, mobile-responsive templates and provides email production support services for our users. For customers who may need more specialized templates not easily created with the PoliteMail Builder, Pagew...
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Entity Description:
The Report entity compiles and displays aggregate information from a tracked email in the metrics section of PoliteMail. Compiled metrics such as unique mobile click-through rates, Unique URLS, multiple opens, time-to-read, e...
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Installing PoliteMail There are two possible ways to log in to PoliteMail: 1) Password Authentication, or 2) Single Sign-On through an already established authentication protocol. Your IT department will choose the one that best fits your organ...
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Last Updated: 04/18/2024
in Measuring Results
No. There is a separate section in the metrics for feedback likes.
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Entity Description:
Business can be used to define a Business Unit in an organization. The Business entity can be populated with departments, divisions, or business units in an organization (e.g. Human Resources, Marketing department, Automotive...