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Note that the ODATA functionality also enables you to connect to PoliteMail data using Excel PowerView or PowerBI. Using your PoliteMail client create a service account go to PoliteMail > Settings >Users . If you do not have access to create a P...
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About Syncronym
Employees change. Whether it’s their name, status, role, location, division, or something else, it means someone in IT has to process the change to update your distribution lists. This may not be a big deal for a smaller compan...
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When PoliteMail sends to (or counts via Get Recipient Count) an Exchange distribution group/list, it expands the list membership using Exchange Web Services (EWS). Depending on the list size and how busy Exchange is at the moment, this might take te...
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If you are using PoliteMail version 4.954+, you can use Fallback Expansion instead. Please note that EWS Client and Graph Client are only used by PoliteMail for the Desktop; PoliteMail Online and 365 can only use the EWS and Graph Server. ...
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Word count is used to determine reading times, reading ease and grade level in the metrics grid. If using Open Visibility, word count also helps determine the estimated reading time displayed. For emails in multiple languages, the word count may...
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Last Updated: 02/01/2024
in Measuring Results Only Admin users have the ability to view the results of an entire account. The Account Report includes all measured emails sent by all users (including PreFlight Test sends, unless removed in Preferences ), and provides metrics for open ra...
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Last Updated: 10/31/2022
in Troubleshooting Outlook The short answer is, yes! There are a dizzying, and confusing, number of versions of Outlook, so here we'll break it down a bit. Regardless of your version of Outlook, PoliteMail Online is fully functional, with a familiar interface, and al...
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Canada has adopted strict anti-spam laws for email sent to Canadian citizens which takes effect as of July 1, 2014 and differs significantly from the US CAN-SPAM law. PoliteMail versions 4 and higher are fully CASL-compliant. Unlike CAN-SPAM, the ...
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Although we have employees worldwide, our headquarters is located in beautiful Portsmouth, New Hampshire, USA. ...
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Last Updated: 08/22/2022
in Managing Lists Contacts As a best practice, we recommend that the contact is no longer actively collecting metrics before you delete it. Once you delete a contact, you lose all metrics that contact has collected. Removing a contact will delete that contact from a sin...