Popular Articles

  1. My Message doesn't look right on a mobile device!

    Mobile Responsiveness PoliteMail templates use responsive design to adjust the layout to look great on any device. However, not every device handles responsive code the same way, which can make your Message or Template look a little different on mo...
  2. Integrate Web Analytics Tracking Tools with PoliteMail

    PoliteMail provides a feature which enables analytics tools such as Google Analytics, Webtrends, or Adobe Analytics to measure your email traffic by campaign. Often, these visitors will arrive at your site because of a link within an email message ...
  3. Setting up and Configuring the EWS Client

    If you are using PoliteMail version 4.954+, you can use Fallback Expansion instead. Please note that EWS Client and Graph Client are only used by PoliteMail for the Desktop; PoliteMail Online and 365 can only use the EWS and Graph Server. ...
  4. PoliteMail Message Settings in a New Email

    When you open a New Email in Outlook, you will be presented with a PoliteMail button from which you can apply several functions.   If you are using PoliteMail online, these settings will be located horizontally in the toolbar under the subj...
  5. Are there any PageWorthy sample templates?

    PoliteMail's PageWorthy service creates custom, mobile-responsive templates and provides email production support services for our users. For customers who may need more specialized templates not easily created with the PoliteMail Builder, P...
  6. Using Exchange Web Services (EWS) Cache for Fast Expand

    When PoliteMail sends to (or counts via Get Recipient Count) an Exchange distribution group/list, it expands the list membership using Exchange Web Services (EWS). Depending on the list size and how busy Exchange is at the moment, this might take te...
  7.  How to Send PoliteMail with Aggregate Measurement Through the Outbox

    Aggregate measurement mode provides you with entry level metrics. Aggregate measures the message, and counts unique devices and browsers. It does not collect or store any Personally Identifiable Information (PII). With Aggregate measurement, t...
  8. How Does Measurement (Tracking) Work?

    PoliteMail, like all email marketing software, uses standard web-page image beacon to determine opens. Email open measurement  is the result of the recipient displaying the images within the email. It is the image referenced from the PoliteMai...
  9. Manifest Installer Packaging

    Deploying PoliteMail via Manifest for Outlook 365  Click the Apps button, then click the icon to open the Admin Center .  In the left panel, click Settings >  Integrated Apps . A list of integrated apps displays, with a lis...
  10. Are there trainings or tutorials available for version 5.0?

    Yes. All upgrading and new customers will be invited to Flight School, an online, interactive training that will teach you all the new features in 5.0. Our knowledge base is also constantly updated, and we will have an e-learning course available in...