Updated Articles

  1. Editing Content (Templates, Brand Themes, Paragraphs, Images, Links, Smart Attachments

    The Content Manager holds all of your saved content and can be accessed by going to POLITEMAIL  in the Outlook Ribbon and then selecting Content . If you are using PoliteMail online, you will go to the Navigation Pane and then click the Co...
  2. What are the image sizes used in PoliteMail Templates?

    Image and Banner Dimensions A PDF reference of images sizes may be found here . PoliteMail templates are designed using a simple grid system. The max page width is set to 640pixels, which enables the page to be printed on a standard printer, an...
  3.  Using PreFlight Test Send

    Your browser does not support HTML5 video. PoliteMail recommends sending a test message to yourself and a colleague before pushing out a large message or campaign. The Preflight Test Send feature allows users to test a completed message prior ...
  4. API / UserType

    Entity Description: UserType is the profile information about the User that is used in PoliteMail for sending tracked email and Metric information. Properties Name Description Type Additional Information ID Int32 Na...
  5. API / UserProfile

    Entity Description: UserProfile is the profile information about the User that is used in PoliteMail for sending tracked email and Metric information. PoliteMail also defines the User a Role in the system and level of access and sharing the user...
  6. API / User

    Entity Description: User is the information about the User that is used in PoliteMail for sending email and Metric information. PoliteMail also defines the User a Role in the system and level of access and sharing the user has within the system....
  7. API / TemplateTheme

    Entity Description: TemplateTheme allows the customer to use their brand themes with PoliteMail templates and fully customize the look and feel of the template with color pallets, font selection, header and footer selection, body style, and much ...
  8. API / Template

    Entity Description: Template entity provides users the capability to design professional looking templates that can be used and modified for totally customizable email messages. The templates are saved and can be reused in other mailings. Prope...
  9. API / SurveyAllowedAnswer

    Entity Description: SurveyAllowedAnswer allows the email recipient/survey respondent to view the results of the survey upon submitting the vote or selection. Properties Name Description Type Additional Information ID Int3...
  10. API / SurveyQuestion

    Entity Description: SurveyQuestion is a preformatted entity that can be inserted into an email message to solicit a response to a question from a recipient (e.g. Yes or No, Like or Dislike, Select 1-2 or 3, etc…). Results will be found on ...