-
Last Updated: 08/08/2024
in Managing Content
In version 5.0 of PoliteMail, both desktop as well as online, you have the option of making some content items, such as Images, Links, and Smart Attachments, Shared and/or Secured. In earlier versions of PoliteMail, a similar version of this f...
-
Last Updated: 07/30/2024
in Managing Content
PoliteMail's feedback options include Open Visibility, ratings, and questions for simple polls. This article will discuss the rating, yes no maybe, and multiple choice options. If you get an error saying "open visibility is not supported with...
-
Last Updated: 07/19/2024
in Managing Lists
Custom Fields can be used for further Personalization options. You can either add custom fields in PoliteMail, or import them from a CSV file when creating a mailing list. It is recommended to set up your custom fields in PoliteMail befor...
-
Last Updated: 07/02/2024
in Commlytics The option to filter a Commlytics Report can be found on the right side of the screen in the same row as the 'Generate Report' button at the top of the screen. Note that this button is only available when viewing a report for a Team or Channel, no...
-
Last Updated: 07/02/2024
in Commlytics The Influencer Score is intended to be a gauge of the reach of a Teams user's messages. It is calculated as the number of members sent to multiplied by the number of messages sent. For example, a Teams user who sent 8 messages to a total of 65 peop...
-
Last Updated: 06/28/2024
in Managing Content
For information on inserting images in PoliteMail Online, click here . Your browser does not support HTML5 video. To keep your email size small and fast, we recommend you use PoliteMail's Add Image feature rather than embedding or attachi...
-
Last Updated: 06/25/2024
in Managing Lists
To delete a mailing list, go to POLITEMAIL > Lists > Mailing Lists . Check the bubble next to the list you wish to delete and click the 'Delete' button (The 'X' in version 4.9x ). You will now be given a warning asking if you are sure...
-
Last Updated: 06/25/2024
in Managing Lists
-
Last Updated: 06/19/2024
in Troubleshooting Messages You may receive a warning if your messages are over 500KB in size. This is because larger messages can take a longer time to send and, in some cases, cause PoliteMail to bog down completely (especially if sending to many thousands of recipients). ...
-
Last Updated: 06/18/2024
in Measuring Results Sending to Multiple Time Zones If a message was sent as a Scheduled Send message to multiple time zones, PoliteMail automatically sends the email at the appropriate hours for each time zone. Metrics Multiple metrics reports are then generat...