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Gain step-by-step guidance on completing a CSR form for branded hostnames with PoliteMail, including mandatory fields, examples, and key details for deploying secure, company-specific subdomains.
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Last Updated: 07/08/2025
in Sending PoliteMail TemplatesImport custom HTML templates into PoliteMail or Outlook, edit in the email body, and save for future use—no Builder required.
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Last Updated: 10/05/2023
in Managing Lists Your browser does not support HTML5 video. What's the Difference? It's important to know that Subscribe vs Opt-In, as well as Unsubscribe vs Opt-Out, are slightly different: Subscribing allows the recipient to join any Mailing Lists y...
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Learn how to use PoliteMail’s Suppress Auto-Replies feature to reduce mailbox congestion by blocking out-of-office replies, auto-responses, and soft bounce reports in both Outlook for the Desktop and PoliteMail Online.
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Last Updated: 12/18/2024
in Troubleshooting Outlook
"To use PoliteMail you must restart Outlook" Dialog Loop Starting in October 2023, Outlook was updated to Outlook 2310 by Microsoft and changed the default setting in a Registry key that is used by PoliteMail. When you start up Outlook with th...
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Use PoliteMail's Ai/B feature to improve your email subject lines. Get AI-recommended alternatives or compare two subject lines to predict which will drive more opens.
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Last Updated: 08/23/2022
in User Administration If you are a PoliteMail Admin and using Password Authentication as a login method, you have the ability to assign password resets to users. If you are a User or Manager, please contact your Administrator for further assistance. If you use S...
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Last Updated: 02/27/2024
in Managing Content With the Links function in PoliteMail, you can save links and easily insert them into new messages without having to retype the content. In a measured message, PoliteMail will automatically measure interactions with any link, whether you use the...
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Last Updated: 10/12/2022
in Troubleshooting Messages Your email has disappeared or has never been sent out! There could be a number of reasons why this has happened, so here are a few steps to try before you contact support. These steps can also be performed if you are having difficulties sending a ...
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Compare COM Add-Ins and Outlook (Modern) Add-Ins for Outlook: discover how traditional Windows-specific plugins differ from modern web-based add-ins in compatibility, integration, and installation.