Popular Articles

  1. Which Versions of Outlook Does PoliteMail Support?

    PoliteMail supports Outlook 2013 - 2019 as well as Outlook 365.
  2. Is PoliteMail Online built on SharePoint Online? They look similar.

    PoliteMail online is not built on Sharepoint online, but the interfaces are indeed similar.  Since they are different, however, additional 365 capabilities like building flows to automate email sends are not currently available. We have integr...
  3. What's new in PoliteMail Version 5?

    A lot!  Here's a summary of features. Unified Interface New modern Office interface, same feature set, little to no learning curve. Faster load times and more efficient content editing. PoliteMail 365 Modern Office365 add...
  4. About the PoliteMail API

    The PoliteMail API is an ODATA Service using the RESTful architecture The PoliteMail Server application provides an Application Programmers Interface (API) which allows you to create programs to utilize PoliteMail functions, without the PoliteMai...
  5. PoliteMail Free Trial vs. PoliteMail Pilot Program

    PoliteMail offers a free trial download which allows you to send 100 tracked email messages with Aggregate Measurement Mode through the Outlook Outbox. This enables you to experience the product inside of Outlook, and get a feel for how simple it is...
  6. To use PoliteMail you must restart Outlook

    "To use PoliteMail you must restart Outlook" Dialog Loop Starting in October 2023, Outlook was updated to Outlook 2310 by Microsoft and changed the default setting in a Registry key that is used by PoliteMail.  When you start up Ou...
  7. Adding Personalization to a Message

    Draft a new message, then select  PoliteMail > Personalization and choose the field you want to insert. The field text is inserted into your message and the data will be replaced (merged) when you Send . When you choose a personaliza...
  8. Sharing PoliteMail Templates and Content with Groups or Unassigned

    The concepts of sharing and ownership allow you to control who can see and use the email templates you create or content you import such as images or Smart Attachments. Understanding Ownership By default, the user who creates the content is the...
  9.  WebView2 (Chromium)

    Did you know that when you view an html-formatted message in Outlook (which most are since html supports rich and dynamic content), you’re actually viewing in Internet Explorer – even though you probably don’t have IE (at least...
  10. Exporting Results/Metrics to Excel

    PoliteMail gives you the option to export your metrics to an Excel spreadsheet. You can export selected messages or all messages. You can also choose to export the message grid or export individual message metric results. To begin, go to PoliteM...