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All users get access to the VIP lounge.
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Version 5 has new Documentation! The PoliteMail 5.0 Admin Guide.pdf covers the basic setup and usage of PoliteMail for an Administrator, such as setting up users, a list of all settings, importing lists, etc. The Admin Guide covers all interf...
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Last Updated: 07/10/2023
in Managing Content PoliteMail's feedback options include Open Visibility, ratings, and questions for simple polls. This article will discuss the rating, yes no maybe, and multiple choice options. If you get an error saying "open visibility is not su...
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Version 5.0: Changing this can be found under POLITEMAIL > Account > Subscription. Version 4.9+: You can use the opt-out feature either for an individual email using the drop-down on the PoliteMail button, or you can have it...
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Your browser does not support HTML5 video. Because of how Outlook is structured, when you select a Custom Field for personalization, Outlook will insert it in the body of your email, and does not give you the option to insert it in the Subje...
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Last Updated: 10/04/2023
in Measuring Results Below are descriptions of all the read rates, although they appear in different places on the metrics report. Note that any email viewed in the Outlook preview pane is also considered an open. Ignored = Any opened email for less than 3 secon...
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Last Updated: 11/15/2023
in Getting Started Using PoliteMail for Microsoft 365 The Politemail365 Add-On is designed to give users quick access to PoliteMail measurement tools without leaving Outlook online. A user can access any content that has been stored on the PoliteMail Server, as wel...
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Last Updated: 08/02/2022
in Troubleshooting Configuration Q – Does PoliteMail need external connectivity (outside the firewall) to get mobile enabled? A – No, however PoliteMail does require certain https traffic from the internet to reach the PoliteMail Server.
The bottom line is that HTTPS traffic orig...
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Yes! The latest version of PoliteMail is available via Microsoft 365 (Outlook.com) as well as through PoliteMail Online. PoliteMail Server will require an Exchange Service Account, with adequate permission levels to request members of the dis...
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Last Updated: 04/19/2023
in Measuring Results Proxy Devices Background The way most messages are measured is through the use of a 1 pixel by 1 pixel transparent image, usually called an image beacon. This image can be measured so that the sender can determine if a message has been opene...