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Last Updated: 05/09/2025
in Troubleshooting Configuration
For Hybrid Exchange Office365 implementations without Azure AD connect (or AD FS – Federation) implemented.
A common Exchange hybrid implementation has the MX record pointing to Office 365, with the mail domains configurated in Office 365 as ...
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Use PoliteMail's Appointment Measurement to track Outlook meeting invites, view RSVP metrics, personalize invites, and access detailed reports. Outlook 2016+ required.
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Discover the new PoliteMail Builder—featuring an easier layout, drag-and-drop content, AI-powered subject suggestions, and Folders for organizing templates, layouts, and assets.
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Last Updated: 10/10/2024
in Measuring Results Go to POLITEMAIL > Results > Messages . Version 5.0: Select a message and click Email Metrics. Version 4.9x: Double-click on a message to view it, then click the Benchmark link. Comparing to your Company Average in the M...
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PoliteMail 5.3 User Guide.pdf This User Guide covers the basics and how to get started with PoliteMail for all interfaces: the desktop COM Add-In, PoliteMail Online, or PoliteMail for Microsoft 365. Older Versions PoliteMail 5.2 User Gui...
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Entity Description: SocialMediaClick generates a tracked link that can be used in Social Media to track results (e.g. Twitter, Facebook, Google+, etc…). Properties Name Description Type Additional Information ID Int32 ...
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Last Updated: 07/07/2025
in Sending PoliteMail CampaignsLearn how to replace images or update links in PoliteMail after an email has been sent. Understand the impact on past messages, limitations with Smart Attachments, and how replacement works based on user roles and group sharing.
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Last Updated: 07/07/2025
in Sending PoliteMail CampaignsLearn how to create, assign, and manage Campaigns in PoliteMail. Group related messages, share Campaigns with teams, and analyze average metrics over time to improve internal communications.
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If you are an On-Premise/Self-Hosted client, you will need to contact your IT department regarding your PoliteMail credentials. If you are using Single Sign-On as a method of authentication, you will need to contact your IT department regardi...
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Discover a comprehensive overview of PoliteMail user and admin preferences, including global settings, editing options, list handling, and recommended configurations for different software versions to optimize email performance and efficiency.