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Last Updated: 06/28/2024
in Managing Content
For information on inserting images in PoliteMail Online, click here . Your browser does not support HTML5 video. To keep your email size small and fast, we recommend you use PoliteMail's Add Image feature rather than embedding or attachi...
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Version 5.0: Changing this can be found under POLITEMAIL > Account > Subscription. Version 4.9+: You can use the opt-out feature either for an individual email using the drop-down on the PoliteMail button, or you can have it set so eve...
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Yes! The latest version of PoliteMail is available via Microsoft 365 (Outlook.com) as well as through PoliteMail Online. PoliteMail Server will require an Exchange Service Account, with adequate permission levels to request members of the distribu...
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Clearing Your Cache If you're experiencing any unusual behavior or slow load times, try resetting your cache. If you're being directed to the old Knowledge Base site, reset your cache . Message size considerations Smaller messages send faster....
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Last Updated: 09/29/2023
in Troubleshooting Configuration
For Hybrid Exchange Office365 implementations without Azure AD connect (or AD FS – Federation) implemented.
A common Exchange hybrid implementation has the MX record pointing to Office 365, with the mail domains configurated in Office 365 as in...
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PoliteMail supports Outlook 2013 - 2019 as well as Outlook 365.
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PoliteMail online is not built on Sharepoint online, but the interfaces are indeed similar. Since they are different, however, additional 365 capabilities like building flows to automate email sends are not currently available. We have integration...
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PoliteMail offers a free trial download which allows you to send 100 tracked email messages with Aggregate Measurement Mode through the Outlook Outbox. This enables you to experience the product inside of Outlook, and get a feel for how simple it is...
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What is Appointment Measurement? Your browser does not support HTML5 video. PoliteMail’s Appointment Measurement (formerly "Appointment Tracking") allows users to use PoliteMail features in scheduling meetings in Outlook’s Calendar. With Appo...
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PoliteMail API Entity Directory The API Directory is in the process of being updated; some endpoints listed may have changed or have been deprecated in version 5.0, and so you may encounter 404 or 500 errors. In the interim, please contact Custo...