-
To turn PoliteMail measurement (formerly called "tracking") on, create a new message. Click the PoliteMail flag logo. Select the measurement mode you would like to use. ...
-
Last Updated: 12/02/2022
in Troubleshooting Images If you’re using PoliteMail and a red X is appearing when you are using Add Image, or if the image does not display when being received, here are a few settings you can check: Open Internet Options, found in your Control Panel. Click on the...
-
Accessing and Editing a Scheduled Message Your browser does not support HTML5 video. Select the PoliteMail tab within your Outlook window. Select Campaigns > Scheduled Sends. Click the desired Scheduled Message. ...
-
Last Updated: 09/29/2023
in Troubleshooting Configuration For Hybrid Exchange Office365 implementations without Azure AD connect (or AD FS – Federation) implemented.
A common Exchange hybrid implementation has the MX record pointing to Office 365, with the mail domains configurated in Office 365 as in...
-
Last Updated: 09/29/2023
in Managing Lists Syncing a PoliteMail Contact List with Azure AD Group Syncronym ® from PoliteMail is a service that connects your lists of current contacts, such as from a Human Resources Information System (HRIS) or Azure Entra ID (Entra ID), and synchronize...
-
After receiving the license file from your account manager, you will now be able to install the license. The file you received should end in “.license”. Save the file somewhere you can easily find it (Example: Desktop). Open the Poli...
-
Last Updated: 08/02/2022
in Troubleshooting Configuration Adding your Internet email accounts to Outlook is simple. Integrating your internet email accounts within Outlook gives you the ability to send and receive email to and from your Internet email addresses within Outlook, or using the online service. ...
-
If you are an On-Premise/Self-Hosted client, you will need to contact your IT department regarding your PoliteMail credentials. If you are using Single Sign-On as a method of authentication, you will need to contact your IT department re...
-
Last Updated: 09/14/2023
in Measuring Results Go to POLITEMAIL > Results > Messages . Version 5.0: Select a message and click Email Metrics. Version 4.9x: Double-click on a message to view it, then click the Benchmark link. Comparing to your Com...
-
Last Updated: 07/06/2023
in Measuring Results A section of your Email Metrics calculates the estimated time it will take to read your message. PoliteMail also uses Microsoft Word tools to calculate readability scores using the Flesch Reading Ease and Flesch-Kincaid Grade Level t...